The station is located next to the Harrow on the Hill underground station, and just across the road from the rear entrance to the St Anns Shopping centre - so very conveniently placed. It has always had a bit of an ongoing thing where it plays classical music throughout the building - I think there was some old thing where classical music prevents kids from staying at a location. Regardless, it's quite nice (although that may be my age aiding that opinion!).
The actual layout is a bit of a mess as the buses often get backed up trying to get into the stops around the back of the station as it just takes a little traffic and it all jams up. Plus whenever a bus stops at the first stop around the back, it inevitably jams everything up again. Sadly though, it's a victim of its own success as there simply isn't the footprint available to change the layout to something better since it backs directly onto the underground tracks. read more