Fortunately I don't need new tires on a regular basis, but one fateful day I picked up a rather…read morelarge screw in my front tire. Luckily it was not leaking air so I was able to drive it directly to Tire Discounters. Pulled in and told the front desk what happened and he graciously took my keys. I stepped away to grab a quick lunch, by the time I had returned, my tire was patched and I was ready to go. Just another reason I choose to do business with Tire Discounters.

Over priced. Charge an extra fee on special oil filer which is ridiculous. Front desk has good…read moreattitude. But I am not convinced by the ridiculous charge on the oil filter and more than 10% of basic charges shop supply fees.

Took my car here for the first time recently and the guys were so nice. I was able to drop my car…read moreoff and it was ready within a couple of hours. They charged me less than I thought and there were even additional issues. I would definitely go here again and recommend to anyone!

I have been taking my vehicles to Jim Hendrix Auto for close to four years now. My first visit to…read moreHendrix was after polling some friends to ask where they took their vehicles. Several of them said Hendrix Automotive, so I went. My car at the time, a Subaru Outback, was stalling out on me sporadically while idling at red lights. (It was an automatic transmission, and so not stalling because of a manual trans clutch.) Donnie at Hendrix took 45 minutes to explain to me what was going on with my car. I understood exactly what my options were at the end of that conversation. This was the first time they'd ever seen me in their shop. I was beyond impressed that they spent that kind of time on a person that they'd never, ever seen before. Needless to say, I've been going back ever since. They are honest, take time to explain things and they know what they're doing at Hendrix Automotive. Those are three of my highest priorities in a mechanic.

Great great service. Terrific prices, easy on the typical upsell--I hate upsells...and great…read morepersonnel--that would be you Jeff. Now technically I haven't driven off yet--they are finishing up the tire install--so if I drive off and my tires fall off--I might have to edit. Doubt that will happen. 5 stars

Jacob (Jake) was absolutely amazing! I just moved to Louisville from Austin, TX. When I landed at…read morethe airport my BMW had a flat tire. AAA towed me to Discount Tire which was closed. I called first thing in the morning and Jake re-assured me I didn't have to worry & they would be able to take care of me. When I arrived Jake was very professional and calming. He searched my car for the tire lock key & when one wasn't found he was able to go back & work with the Mechanics to determine if Discount tire had one for my BMW. Even BMW sent me the wrong lock key when I proactively ordered one so I would have my own for the car. Jake was able to use critical thinking (I was lacking in the moment) to let me know we could use the key I purchased by putting on the kit provided by BMW. I could go on & on about how thorough Jake was to make sure I was back on the road quickly. This included buying the same BMW tires I had through Discount tire sources. He even suggested and taught me about tire flats to ensure if this happened again, I could drive on the new tires he ordered for me. He also got me a spare which I didn't have because BMW cars don't come with them when purchased. I didn't know that until I had the flat. I was a mess. I have told everyone I know about this discount tire & Jake. I will definitely be back for all my tire & windshield wiper needs.

Took multiple rims to get repaired, one came out as expected, but one was damaged during the repair…read morework and it was explained to me a tool had caused a scratch in the rim that wasn't there prior. In an attempt to fix the scratch, they sanded the rim not aware of what kind of finish was on the rim, thus completely ruining the finish in that area. They told me of the error and said they're not able to fix it and offered 25% off as a means of compensation, which has left me with running all over KY trying to find a shop that is capable of repairing the damage they caused. I have yet to find a location that can repair the lip and I'm not looking at simply replacing the lip completely with a new one, which is what I should have done in the first place, but I was told the repair job was a very easy one to do. I wouldn't recommend them to anyone, keep looking, like I'm not having to do.

Great company, family owned and operated. they sold me a good reconditioned wheel and saved me over…read more$75 from what the dealer wanted. They also mentioned that they could repair my old wheel if I was interested in saving even more money. Really honest business, the owners are very knowledgeable about rim & wheel Repair.

My son had taken a tired to Big O in Jeff and they told him they couldn't plug the tire that I…read moreneeded a new tires. I called around and Discount Tires always has the best prices. They ordered the tire for me, but when I took it up there, I asked them could the old tire be plugged? He said they would look at it and let me know. Went to pick up the tire and they were able to plug it. This is why I continue to go back to discount tire, because they could've charged me for a new tire, but did the right thing and plugged it saving me more money.

Discount Tires employees are so helpful and courteous. The prices are better than any business that…read moreI compared prices to. I mentioned to the associate that helped me that I don't know why anyone would want to go anywhere else. I highly recommend this store to anyone.

I called for tire quote and was told it came with free alignment. Had tires installed and was told…read morethe free alignment would need to be scheduled. When I came in for my free alignment, I was told it cost $105.00, I was told at this time it was a free alignment CHECK. Not alignment, at no time was that ever referred to as a CHECK. I decided on Waynes because I was told it included a free alignment, I could have went elsewhere and actually received a free alignment, with a lower price, but decided to support a local company. Not happy, probably won't return. I didn't have alignment done, I decided to walk.

On our way to Nashville and got a flat and found ourselves at wayne's. Class act operation from the…read moreoffice staff to the technician's. Once they realized we were in the middle of a road trip they moved us up in line so we could get back on the road. Great people, Great service!! Matt Chicago, Il

Very Trustworthy and honorable mechanic. Was taking a test drive on a vehicle I was thinking about…read morepurchasing, and they took a look at the car for no extra charge, and did a thorough job. They gave us pointers and advice that was also helpful. Would 100% go back if another job needed to be done. Special shoutout to Marcus who helped through the whole process.

Haven't even been in the shop yet! The customer experience is already over the top! Texted me after…read morehours, have a website for appointments, offer a loaner car or a ride, a free air station 24/7, as well as a drop box. Highly impressed and looking forward to starting a great maintenance relationship with a local business!