I had an appointment for a Nuclear Thyroid scan last week. I checked in on the main floor and…read moreeveryone I talked to was cordial. Brian was my doctor. He was easy to talk to and answered my questions. He made me feel comfortable as I was a bit anxious. The scan went well and my thyroid is good! Thank you!

I was rushed to the hospital picked St. Joseph's er what a mistake. i was always told that if you…read morehave bad chest pains that shoot down your arm to call an ambulance. I was brought in and told to get out of gurney and sit in chair. no one showed any concern for my condition I could hardly breathe after an hour or so they told me to go into waiting room and sit there. No one told me if I was having a heart attack or not nothing. Sat there for 6 hours then kept telling my husband we will have a bed in ten minutes never occurred no matter how many times he begged to help me. I don't know about there heart doctors but NY state should come in and shut that er down forever. They are completely unequipped to pose as an er. This is people's lives and family members. I will be contacting NYS to Investigate your horrible malpractices

I just have to reply, seeing that someone left one star because Community General Hospital in…read moreSyracuse has joined the Upstate University Hospital system recently. That is not necessarily a bad thing. For instance, my Upstate Medical School Professor Surgeon picked this hospital for my surgery and hospital stay. In July 2015 I had shoulder surgery at Community General Hospital, Syracuse, NY -- now a branch of Upstate University Hospital. I have other medical conditions, injuries and disabilities which could become complicated, and they weren't sure of the extent of surgery necessary on my shoulder, so my surgeon chose this location out of many possible operating rooms in the UH system. I stayed overnight in the hospital after the surgery. From the moment I set foot in the hospital to the moment I stepped out, I was treated with kindness, care and respect. They treated me like a Queen, only better. Community General's' social services and nursing actually addressed all my handicaps, conditions and needs and made sure I got services at home when I left. They gave me a beautiful new wooden cane fitted to my needs and showed me how to use it to get up and down stairs despite having one arm immobilized after surgery. I've had a lot of surgery in my life, and sports injuries when I was younger, and have never received such excellent care! To be honest, there are other small regional hospitals in upstate NY (often run "for profit") which don't even have social service departments, or quality control, or any consideration for patients and visitors. Other hospitals have administrators who don't care, and don't treat their staff well, and everybody forgets about patient care. I can tell that Community General is not that kind of hospital -- the hospital is adequately staffed, the employees look more satisfied or happy, and they appear to be on a mission to really show that they care about patients and want to contribute to a healing experience. Skip the gourmet coffee kiosks -- those are not necessary -- a caring environment wins hands down. I wish more hospitals were like this. It looks like Community General benefits from joining the UH system by having some of the best surgeons in the region, access to doctors who also teach medicine, and an updating of facilities and decor. Honestly, one of the nicest renovations of an old hospital building ever. At the same time they retained a lot of local neighborhood people who work there and are dedicated to the idea of making good health-care available and making people feel welcome. The neighborhood is in an older area of Syracuse with a very diverse but mostly minority community (minority in mainstream America) and close to the Onondaga Nation. I am an ethnic minority and I have sometimes found staff to be less caring or rude or dangerously neglectful even in big hospitals with supposedly great reputations. This hospital is what a hospital should be -- even if small and with older buildings. Also, they have one of the nicest mammogram centers in the entire State of NY, and some of the finest specialists have offices here. A little-known secret of Syracuse, NY. I highly recommend this hospital.

Excellent staff and secure building. Valet parking is helpful as this place is huge…read more Bring your walking shoes, cane or your walker. The volunteers go above & beyond. Highly recommend all of Upstate Hospital services.

We were on vacation in upstate New York when my husband suffered a medical emergency that required…read morea hospital visit. After surgery at Oneida hospital, his recovery was not going well and he was transferred to the Neurological ICU at Upstate. After more than a week there, he passed away. I cannot say enough positive things about the ICU team and the people who cared for him. A lot of people came and went over the time we were there, but the care and attention were unfailing and compassionate. I particularly want to acknowledge Dr. Mehta, whose compassion was unbounded and whose practicality was unmatched as we dealt with some very difficult decisions. She communicated regularly with my family and helped us understand the process we were going through.

Why is it they have you get here at 10:30 and all you do is sit here and one of your thumbs waiting…read morefor a 1230 procedure. They have no consideration for the patient's time. they efficiency expert on time

Came to the ER on a late Sunday night and was very surprised at how nice & new it was. They checked…read moreme in quick and held me for a few hours after relieving my pain. Unfortunately, I had to come back for emergency surgery, but the staff at admitting and upstairs were very helpful and super-respective of privacy laws. Only spent one night and never got to try the food from the cafeteria-ordering service, but I did try a turkey sandwich that many hospital regulars heartily endorsed. They even had wallet cards where you could record your desire to be taken to Crouse. Hope I don't have to come back. PS- Came back and the hot food was delivered and very good. Staff great as always.

Won"t help you with medicaid transportation back home just because you left AMA. Even Auburn…read morecommunity hospital as bad as they are, never threaten you with trespass when you leave AMA. Threaten you with trespass just because you left AMA while you are there waiting for a taxi. IGNORE YOU when you are admitted there, use the pull cord and need to go to the bathroom. This is for my wife Melody who was admitted there. Definitely one of the very worst hospitals around along with upstate and Auburn community hospital.

outpatient care; I received good matches with compassionate, good listener and genuinely wanting to…read morehelp and give solutions of different forms of treatment for neuroplasticity of the people I worked with. This support, knowledge and compassion is just what I needed to help me start to recover.

I was sent to evaluation for throwing a water balloon at my mom…read more The police showed up and sent me to the hospital after my mother told me that if I didn't apologize for it she would call the police. I threw it while I was in an argument. I am not making this up. I am not lying. After being sent to Hutchings, the social worker and therapist insisted there was something wrong with my brain. I'd tell them my issues with my parents and people around the town, and they would roll their eyes and look at ceiling. The television was on all night and when I'd tell my doctor about this the staff would insist I was hearing voices. Originally I was on the "south" side, where people of "ethnicity" were. The people there were very scary and they then sent me to the "west" side after complaining many times. The food was practically inedible, probably worse than the food you would see in a prison. On the West side the staff would call me names like "kike" and they would write reports saying what I was doing at every moment. I had told my doctor that my parents were abusive and when she would ask for examples would say that my dad had borderline personality disorder and that my mom had been stealing and wearing my underwear. There is many other examples but I will not say them in this review. One time as a prank I had set up a mannequin to scare people. It looked like a child with a blanket over him, completely white similar looking to a ghost, and I had created it out of the two hampers, some pillows and a pair of shoes I didn't use. My social worker told my mom that I should be kept in there longer since I was having hallucinations of a ghost. I also asked for a belt since my pants were getting baggy because I was rapidly losing weight from malnourishment. They never gave me a belt. I also asked for a book, band-aids, a purple sweater, and a CD player with jazz Cd's that my mother had given the staff for me, and they never let me have those things the whole time I was there even though they told my mother that they had given them to me. I also got an infection on my face, from a pillow that the staff gave me that reeked of urine. The first week I was not allowed to go outside, and they didn't even let anyone go outside. After a week of complaining, we were allowed to go to the "patio", which was the size of a very, very small backyard. For "group" the activity organizer made us do things like read children's books and paint using acrylic with overused brushes. I kept on asking if I they would let me have a discharge since I needed to get back into school before it started, and instead they made me go to "school" with a teacher who didn't know anything about the assignments I was given from my school. My mom had short visits with me and the staff would act completely different when she was there and she was not allowed to see where I slept because of a "policy". The temperature was constantly 62 degrees. I had said to my doctor once, "How's that insurance money working out for you?" And she turned a deep shade of red. After my discharge I was in worse shape then I was in originally, and I was just acting so they would let me out. On the day of discharge they made me fill out a form rating the hospital, and they said that it was required for when I would leave. My hands were shaking and I rated everything "good" to "excellent" because I was afraid they were going to keep me in there longer if I didn't fill it out they way they wanted. The whole time I was filling it out the doctor would stare me straight in the eyes. My mom would also stare at me the whole time I talked and would cake herself with makeup, and she would never wear makeup at her job or in real life. She was also wearing gold earrings that I had in my jewelry box, and when I got angry and said that my mom stole them from me she would say to the doctors that I was lying about it. There's much more to this story but I think you can get the picture from this review. I also think a guy from the staff was having sex with one of the patients.

Dr. Patrick Smith is an amazing dentist. He is the only person I fully trust for all of my dental…read moreneeds. Overall this is a great dental practice. The support staff is very friendly and extremely knowledgeable. Highly recommended if your looking for a dentist in the Syracuse area.

If this place was dedicated to Gina Gershon, would it be the VA Gina Medical Center? I'll leave…read morethat up to you. It's one of the better medical centers in New York state, and one that I have had the misfortune of visiting on a couple of occasions. The most recent time I stayed over for the night but everything worked out well. It's one of those big industrial-looking old hospitals that looks like it could have been built in the 70s or 80s. It's imposing but it gets the job done and everyone here seems professional and friendly.

I went to the syracuse VA emergency room last month. I hurt shoulder and the doctor on call ask me…read morewhat I hoped to accomplish. I can't believe he asked that. I wonder where the VA gets some of these doctors. I have been going to the VA for years and I know your not getting the best care. I will start going outside the VA in the new year. I find going to the VA a waste of time.

The Pediatric ER (Emergency Room) staff, nurses and doctors did an exceptional job taking care of…read moreour son. We were immediately seen after checking in and within minutes had a team of very caring professionals attending to our 5 year old. If you have a young child, and are in need of emergency services, I would definitely bring them here. A great job done by one and all.

My daughter had to take my grandson there because his appendix was swelling up after he already…read morewent to the Wynn hospital. They took him an ambulance bec it was an emergency. Gallisano nurses were very nice and helpful but the surgeon waited till the next day. Then another child had an emergency so he waited till 230 to get him in. After the Surgeon said "It burst." I told him "I figured since he waited a day and half ." He didn't say anything. We are very upset with him since kids have died from that. I am thinking the Lord for helping him survive!

I am a doctor that works here as a Locum Tenen Radiologist and I was treated here as well! I cannot…read moresay enough wonderful things about this hospital. The staff that I work for is amazing, compassionate and caring! I was also treated in my own ER and Radiology Department after an accident. I received excellent quick care that was made easier by hospital staff, ER nurses, and doctors that took care of me quickly. When other ER rooms are slow, consider coming here. We love our patients and staff!

My last stay there was in 2006; for quite an intensive surgery. Life Saving Bypass…read more I was rolled into ICU, still intubated & the nurses shift was ending after 3 PM. She asked the recovery nurse, Why are you dumping her on me? As a Nurse myself, Who could hear but not speak; I was anguished & thankful her shift was ending. The next day, I was wheel chaired to the med/surg unit. I asked to be bathed. They threw wet wipes on the tray table...DIY, I guessed. Day 3...I Demanded to Shower...a nice make nurse got me to the shower & disappeared. I managed, despite an incision from breast bone to pubic bone. No TY to them. Pray I never see them again

Once the Pandemic hit, your entire practice went to shit. You refused to treat either of my…read moreparents, one with really bad asthma, which your practice had YEARS of history of giving her steroids without needing to see her, since it was well documented that her asthma gets bad fast. THEN your practice had the NERVE to discharge her because she didn't agree with coming in initially, but then when she tried to schedule an appointment there wasn't one available! Not a good look, since she ended up in the urgent care having such a bad attack they had to throw everything and the kitchen sink at her attack to calm it down. People DIE from asthma attacks, so for your practice to be so callous is disgusting. I wish I could say that that was bad enough, IT WASN'T. Your practice retaliated against my father by not answering his phone calls about his own medical issues. That resulted in a serious complaint, of which NO ONE in your practice did a damn thing. There wasn't even a resolution provided. Now let's talk about the utter failure on your practice's part in treating my father properly. Since 2019, your practice consistently treated him for what?... A FRICKEN UTI! That is an abnormal issue and a first sign of bladder cancer in men. Instead of upholding your hypocratic oath, your practice opted to simply run a generic in office test, instead of sending it out for further testing. SINCE 2019! The laziness knows no bounds. It wasn't until your practice retaliated against him for the ridiculous issue you took with my mother, forcing both of them to go to Upstate Internist Associates in MAY 2023, at the initial visit, that my father was diagnosed with the most aggressive form of bladder cancer. In fact, the cancer was at the wall, about to breach other organs, when my father was told that his entire life was about change fast. He lost everything, his bladder, his ability to function at a full-time job, he wasn't even close to retirement age, your malpractice and negligence destroyed the financial stability of my parents, and your practice ruined my dad's life. He can't work, he can't do the basic things he loved, like drag racing, he even enjoyed working as a printer press operator, which he'd done for over 35 years. Your practice's malpractice and negligence destroyed so much for both of my parents. And the truly fucked up part? Your practice is going to get away with it because NYS is a fucking prison on planet bullshit. May your Wi-Fi remain as slow as your intelligence, and may every cup of your shitty coffee be simultaneously burned and cold.