I had an appointment for a Nuclear Thyroid scan last week. I checked in on the main floor and…read moreeveryone I talked to was cordial. Brian was my doctor. He was easy to talk to and answered my questions. He made me feel comfortable as I was a bit anxious. The scan went well and my thyroid is good! Thank you!

Recently I received an arterial transplant in my leg. The surgery was performed by Dr. Kahn…read more Everything went perfectly. Upon recovery I was treated like family from the doctors to the room cleaning crews. I could not have experienced better treatment. Saint Joseph's Hospital was truly amazing and I would recommend it to anyone needing medical assistance. Thank you all at Saint Joseph's Hospital for all you have done for me and God bless.

Excellent staff and secure building. Valet parking is helpful as this place is huge…read more Bring your walking shoes, cane or your walker. The volunteers go above & beyond. Highly recommend all of Upstate Hospital services.

Save yourself some serious aggravation and money, and go somewhere else if you want competent ER…read morecare. I went there ONLY because it was Memorial day weekend, and my primary care doctor was not available and told me I should go there. Once there, the receptionist had the personality of a rotten potato. I was suffering from SEVERE, acute pain in my lower abdomen. After an hour of waiting, I was finally brought inside to triage. The young nurse was SUPER nice and efficient. It was all downhill from there. The young attending physician was chipper, but TOTALLY clueless as I explained my symptoms. After drawing blood, taking a urin sample, and running an ultrasound and a CT scan, I waited 6 hours for them to tell me they had no clue what was wrong with me and sent me home, without so much as one aspirin. Two days of extreme agony later, I passed a huge 9mm X 7mm kidney stone, that looked like it was made out of broken glass. The ER physician was incompetent, the "reading" physician that looked at my CT scans and didn't see a huge kidney stone blocking my urethra wasn't even at the hospital, he was in MICHIGAN! Total incompetence on the part of the ER "physicians", to the point I called the head of the ER department and he ADMITTED that "mistakes were made" that night". Upstate doesn't care about your well being, they only care about making money. Six hours in that ER, with NOT even a clue of what might be wrong with me, resulted in an itemized invoice for just over $10,000.00! The CT scan alone was $4932.00, and one bag of IV solution cost $1600.00. THIS is why everyone's insurance premiums are so ridiculously high.

We were on vacation in upstate New York when my husband suffered a medical emergency that required…read morea hospital visit. After surgery at Oneida hospital, his recovery was not going well and he was transferred to the Neurological ICU at Upstate. After more than a week there, he passed away. I cannot say enough positive things about the ICU team and the people who cared for him. A lot of people came and went over the time we were there, but the care and attention were unfailing and compassionate. I particularly want to acknowledge Dr. Mehta, whose compassion was unbounded and whose practicality was unmatched as we dealt with some very difficult decisions. She communicated regularly with my family and helped us understand the process we were going through.

absolutely terrible in the waiting room for forever and literally no one has even gone in and it's…read morebeen hours

outpatient care; I received good matches with compassionate, good listener and genuinely wanting to…read morehelp and give solutions of different forms of treatment for neuroplasticity of the people I worked with. This support, knowledge and compassion is just what I needed to help me start to recover.

I was sent to evaluation for throwing a water balloon at my mom…read more The police showed up and sent me to the hospital after my mother told me that if I didn't apologize for it she would call the police. I threw it while I was in an argument. I am not making this up. I am not lying. After being sent to Hutchings, the social worker and therapist insisted there was something wrong with my brain. I'd tell them my issues with my parents and people around the town, and they would roll their eyes and look at ceiling. The television was on all night and when I'd tell my doctor about this the staff would insist I was hearing voices. Originally I was on the "south" side, where people of "ethnicity" were. The people there were very scary and they then sent me to the "west" side after complaining many times. The food was practically inedible, probably worse than the food you would see in a prison. On the West side the staff would call me names like "kike" and they would write reports saying what I was doing at every moment. I had told my doctor that my parents were abusive and when she would ask for examples would say that my dad had borderline personality disorder and that my mom had been stealing and wearing my underwear. There is many other examples but I will not say them in this review. One time as a prank I had set up a mannequin to scare people. It looked like a child with a blanket over him, completely white similar looking to a ghost, and I had created it out of the two hampers, some pillows and a pair of shoes I didn't use. My social worker told my mom that I should be kept in there longer since I was having hallucinations of a ghost. I also asked for a belt since my pants were getting baggy because I was rapidly losing weight from malnourishment. They never gave me a belt. I also asked for a book, band-aids, a purple sweater, and a CD player with jazz Cd's that my mother had given the staff for me, and they never let me have those things the whole time I was there even though they told my mother that they had given them to me. I also got an infection on my face, from a pillow that the staff gave me that reeked of urine. The first week I was not allowed to go outside, and they didn't even let anyone go outside. After a week of complaining, we were allowed to go to the "patio", which was the size of a very, very small backyard. For "group" the activity organizer made us do things like read children's books and paint using acrylic with overused brushes. I kept on asking if I they would let me have a discharge since I needed to get back into school before it started, and instead they made me go to "school" with a teacher who didn't know anything about the assignments I was given from my school. My mom had short visits with me and the staff would act completely different when she was there and she was not allowed to see where I slept because of a "policy". The temperature was constantly 62 degrees. I had said to my doctor once, "How's that insurance money working out for you?" And she turned a deep shade of red. After my discharge I was in worse shape then I was in originally, and I was just acting so they would let me out. On the day of discharge they made me fill out a form rating the hospital, and they said that it was required for when I would leave. My hands were shaking and I rated everything "good" to "excellent" because I was afraid they were going to keep me in there longer if I didn't fill it out they way they wanted. The whole time I was filling it out the doctor would stare me straight in the eyes. My mom would also stare at me the whole time I talked and would cake herself with makeup, and she would never wear makeup at her job or in real life. She was also wearing gold earrings that I had in my jewelry box, and when I got angry and said that my mom stole them from me she would say to the doctors that I was lying about it. There's much more to this story but I think you can get the picture from this review. I also think a guy from the staff was having sex with one of the patients.

Dr. Patrick Smith is an amazing dentist. He is the only person I fully trust for all of my dental…read moreneeds. Overall this is a great dental practice. The support staff is very friendly and extremely knowledgeable. Highly recommended if your looking for a dentist in the Syracuse area.

I went to the syracuse VA emergency room last month. I hurt shoulder and the doctor on call ask me…read morewhat I hoped to accomplish. I can't believe he asked that. I wonder where the VA gets some of these doctors. I have been going to the VA for years and I know your not getting the best care. I will start going outside the VA in the new year. I find going to the VA a waste of time.

I use the VA hospital a lot. I have not received better care anywhere. I cannot say enough good…read morethings about the care I have received. Both in Patient and out patient care. Everything is on time, even early. everyone is very friendly and courteous. All my Doctors have been friendly and knowledgeable. I have been a patient at the amputee clinic for the past 6 months. Everyone is fantastic. They have been right on top of everything and they have been with me every step of the way and taken care of all my needs. I hope everyone has the same experience I did and I hope the hospital administration appreciates the quality of people they have working there.

The Pediatric ER (Emergency Room) staff, nurses and doctors did an exceptional job taking care of…read moreour son. We were immediately seen after checking in and within minutes had a team of very caring professionals attending to our 5 year old. If you have a young child, and are in need of emergency services, I would definitely bring them here. A great job done by one and all.

My daughter had to take my grandson there because his appendix was swelling up after he already…read morewent to the Wynn hospital. They took him an ambulance bec it was an emergency. Gallisano nurses were very nice and helpful but the surgeon waited till the next day. Then another child had an emergency so he waited till 230 to get him in. After the Surgeon said "It burst." I told him "I figured since he waited a day and half ." He didn't say anything. We are very upset with him since kids have died from that. I am thinking the Lord for helping him survive!

I am a doctor that works here as a Locum Tenen Radiologist and I was treated here as well! I cannot…read moresay enough wonderful things about this hospital. The staff that I work for is amazing, compassionate and caring! I was also treated in my own ER and Radiology Department after an accident. I received excellent quick care that was made easier by hospital staff, ER nurses, and doctors that took care of me quickly. When other ER rooms are slow, consider coming here. We love our patients and staff!

My last stay there was in 2006; for quite an intensive surgery. Life Saving Bypass…read more I was rolled into ICU, still intubated & the nurses shift was ending after 3 PM. She asked the recovery nurse, Why are you dumping her on me? As a Nurse myself, Who could hear but not speak; I was anguished & thankful her shift was ending. The next day, I was wheel chaired to the med/surg unit. I asked to be bathed. They threw wet wipes on the tray table...DIY, I guessed. Day 3...I Demanded to Shower...a nice make nurse got me to the shower & disappeared. I managed, despite an incision from breast bone to pubic bone. No TY to them. Pray I never see them again

Once the Pandemic hit, your entire practice went to shit. You refused to treat either of my…read moreparents, one with really bad asthma, which your practice had YEARS of history of giving her steroids without needing to see her, since it was well documented that her asthma gets bad fast. THEN your practice had the NERVE to discharge her because she didn't agree with coming in initially, but then when she tried to schedule an appointment there wasn't one available! Not a good look, since she ended up in the urgent care having such a bad attack they had to throw everything and the kitchen sink at her attack to calm it down. People DIE from asthma attacks, so for your practice to be so callous is disgusting. I wish I could say that that was bad enough, IT WASN'T. Your practice retaliated against my father by not answering his phone calls about his own medical issues. That resulted in a serious complaint, of which NO ONE in your practice did a damn thing. There wasn't even a resolution provided. Now let's talk about the utter failure on your practice's part in treating my father properly. Since 2019, your practice consistently treated him for what?... A FRICKEN UTI! That is an abnormal issue and a first sign of bladder cancer in men. Instead of upholding your hypocratic oath, your practice opted to simply run a generic in office test, instead of sending it out for further testing. SINCE 2019! The laziness knows no bounds. It wasn't until your practice retaliated against him for the ridiculous issue you took with my mother, forcing both of them to go to Upstate Internist Associates in MAY 2023, at the initial visit, that my father was diagnosed with the most aggressive form of bladder cancer. In fact, the cancer was at the wall, about to breach other organs, when my father was told that his entire life was about change fast. He lost everything, his bladder, his ability to function at a full-time job, he wasn't even close to retirement age, your malpractice and negligence destroyed the financial stability of my parents, and your practice ruined my dad's life. He can't work, he can't do the basic things he loved, like drag racing, he even enjoyed working as a printer press operator, which he'd done for over 35 years. Your practice's malpractice and negligence destroyed so much for both of my parents. And the truly fucked up part? Your practice is going to get away with it because NYS is a fucking prison on planet bullshit. May your Wi-Fi remain as slow as your intelligence, and may every cup of your shitty coffee be simultaneously burned and cold.

Terrible quality care the longest I've waited on a test result in years it took me forever to even…read morebe seen and they didn't even call the urologist for a ongoing problem that's sent me here 3 times in a month. I'm sick of the healthcare workers here acting like we don't matter as well

I went to Crouse after a failed home both due to poor positioning of my baby. When we got there…read morethey were quick to get me up to L&D to get an epidural so my muscles could relax and baby could get in the right place. All the nurses I had were absolutely amazing. My one nurse I had through the whole process took care of me so well and stood up for what I wanted. I would give five stars just for the l&d nurses. However I had a bad experience with the doctor on the floor. I went into the hospital for one reason and one reason alone and that was to get help relaxing to get baby in the right place for a vaginal birth. Nothing else was wrong. The doctor felt the need to tell me and my support people that there was "no way the baby was coming out naturally without serious complications". And pushed rather hard for a c-section. And tried using MANY different tactics to scare me into it. Mind you this was after five hours of my nurse moving me around. And successfully getting baby in the right place. And I had finished dilating and was at a +2 when he was saying all this. This was my first baby at 23 and I seriously felt he was pushing for an unnecessary procedure for someone who was perfectly healthy and capable of having a vaginal birth... and probably felt he'd be able to scare me into it because I was young and looked like I didn't know anything. After I refused and told my nurse I wanted to try pushing and have the baby naturally she was so supportive and had my baby almost in the room before she called anyone back in. I was able to catch my baby. But I still felt very uncomfortable having that doctor back in the room. If I was able to do it again I would have asked him to leave and just had the OB and nurses with me. Because he had made me so uncomfortable and angry. Overall our experience was really good aside from that one doctor. It also felt to me that he was pushing his nurses to push tactics they didn't want to. Kind of like an "I know best because I'm old and experienced" yet he's not a woman and will never truly know that we as women know our bodies best and know when something is wrong or needs to change. (Woah that's why I was there because I knew when I was at home that something wasn't working. Shocker I know my body) I just didn't like at all how much he undermined every woman in the room just because he was the doctor.