WOW! WOW! WOW! I am truly, truly blown away by this pharmacy. I am SO glad I found them. I was…read morecalling around as one of my medications was out of stock and I decided to give this little gem a call. Mai picked up the phone, no prompts, nothing just an actual human being. That shocked me to begin with. Although she was out of stock she recommended calling my doctor and having them adjust the dosage as she had a different strength available. I did as she suggested and everything worked out! She even called to tell me she received the script from my doctor and I could come anytime. I showed up at 5:30pm as she closes at 6 and she said you must be Renee. I was like omg hey yes I am! The pharmacy is so cute and so private you don't feel uncomfortable like at other pharmacies. I honestly always feel judged whether it is from a pharmacist or a pharmacy tech. Mai and I got to chatting about other medications I take and she said she would make sure they were stocked on the shelf for me. Wow! How great! I also let her know my troubles with CVS/Rite Aid and she agreed pharmacists shouldn't be interfering with what the doctors recommend. Love that! After a delightful few minutes, I was all checked out and ready to go and Mai offered me a drink! Like an actual drink which normally people would buy. I was like are you sure?? She was like yes please be my guest and she even walked me to the door. This was hands down the best experience I have ever had in a pharmacy if not just in general! She made me feel so happy and special! Lol I will MOST definitely be switching my medications over to this pharmacy! You should to!

I love this pharmacy!…read more I've been coming here well over a year Friendliness, Reliability, and the Personal Touch This is my favorite pharmacy of all time because the pharmacist has really taken the time to get to know me, and the service is very reliable. And it's nice to sip tea here and chat

While I've been here a few times to help a sick friend in getting their scripts, this location…read moresucks. Pros: it's new and not ratchet. I dont have to flag down an employee to get me razors, or to get a padlock off my detergent! There's this one friendly cashier, blonde woman who is the only soul there that gives great customer service. Decent parking lot. No bums outside asking for a loosey. Cons: sale items are always out of stock. Coupon machine is always down. This is important for a major couponisita like me. Pharmacy team: lazy lazy lazy and rude. I had my sick friend who was released from the er and needed her scripts bad, it was a Sunday night and they stopped taking scripts a half hour before they closed. Though she was going to pay cash for a very common med that was in stock, they didn't budge. Understaffed!! During peak times they have one register open and cashier tends to run away to another part of the store .

Slowest pharmacy of all time, unreal to wait 30 minutes with only 2 ppl in line. They just don't…read moreseem to care, I will be switching pharmacy's

I literally live directly in front of the store, walked over to get meds because my family is sick…read more I arrived at the door at 9:21 pm, all 3 doors were locked....I hope that so-called security camera works!! There was a young guy leaning on the counter wearing a red shirt or hoodie and he moved as I banged on the door!! Definitely false posted store hours of doors are locked before 9:30!!

I used the in-store kiosk service to send money, and one of the employees charged me $10 for…read moreassistance, even though the error wasn't my fault but a system error. I will not be returning to that store.

4.25.25 I needed a…read moreprescription ASAP to relieve pain and discomfort that I was feeling. I arrived to pick up my prescription five minutes after my prescriber called it in and it was ready! This location has gotten a lot of bad reviews, but I was fortunate to have the opposite experience.

Donna the Operations Manager lied and told me my coupon wouldn't work because my item was on sale…read more I left, did an online order for pickup with the same coupon and it worked just fine. So I wasted my time leaving and coming back as she didn't want to just simply look into the issue instead of just saying "Oh it's because the item is on sale" when you don't even know. Unsure how she's a manager but I feel like the goal was for me to pay full price and that wasn't happening. Buyers beware if they aren't making any money at a location they may try to get one over on you. I'd rather drive further for a better experience with more knowledgeable team members and no matter how many times you want to believe this location has improved, rest assured it is still awful.

Screw Yelpers for giving such negative reviews to CVS.These yelpers actually think their negative…read morereviews are going to dissuade people from shopping at CVS. I am sorry your singular negative experience has compelled you to slander one of the holy triumvirate (Chipotle and Panera) of Gaithersburg Town Square This CVS is always busy. Being busy is no reason to downgrade a place. In fact, it reflects the popularity of the business. My CVS experience was stocked. I walked in. I got what I needed. I purchased it. I left... a typical experience of customers. No problems = 5 stars.

The store is dirty and poorly organized, crowded and poorly maintained. Staff is rude and lazy - or…read morepossibly not lazy, possibly just so severely understaffed that they don't have time to do anything even resembling customer service. This is the most convenient pharmacy for us, but I routinely go to one further away simply because this one just sucks so badly.

I'm disabled. Had to stock up on some groceries. Placed order. Oscar delivered. Fell asleep. Did…read morenot hear knock at first. Got to door. Oscar gone. He canceled order. Reorder for @ 33% more!!!!!

This comment is meant to be helpful and is directed to the individual who manages the pharmacy. I…read morevisited the pharmacy between the hours of 7:30 pm and 745 pm on Friday March 15 2024. I specifically asked if I had a prescription on file and if so could the doctor be called to renew it? The front desk clerk gave me a blank look clearly not understanding what I said and gave me the canned response..." you don't have anything to pick up" . I told her that was NOT what I asked her. My point is as follows Her role is very important People need their medication. Please stop hiring these people with limited communication skills and no customer service skills at all. How many people leave that counter without their medicine because of her poor communication skills, I cant imagine. Giant do better please But I will say the front outside area is looking much cleaner

Slow service. Even if you make an appointment ahead of time on their website, the staff runs at…read moretheir own pace. For example for a 2:30 pm appointment for a vaccine, I wasn't helped till 2:55 pm. Makes having an appointment pointless.

This was the best experience!! I tried the Boyd CVS and there staff were so awful but at the TARGET…read morelocation they did everything right and it was the best!! I called around 3 pm for a transfer from one location to their location and by 5pm after work I was able to get what I needed in less then 5 minutes when I arrived!!! Thank you all again so much!!!

I come to this Giant location very often as it's the closet grocery store to my house. I don't have…read moreany issues with it. It's nothing special, but I almost always find what I need - on occasion there are things out of stock that I'm looking for, but not often enough to make a big difference. I have had a mix of interactions with the staff here, nothing outwardly negative, just generally unfriendly. BUT there is a gentleman that usually works in the dairy/processed meats section and he is always SO NICE and so friendly. Even when I come in at 6 in the morning on the weekends! Overall, I like this location, and I will definitely keep visiting (obviously with the 1 million check-ins!)

I was a regular shopper at Shopper's which unfortunately closed after 30 years. I was forced to…read moreshop at the next Super Market Giant Foods! At first I liked it. I tried their Delivery. The first two times it was good. The third time was a disaster. They have a fraud department. I was flagged..it happens.. They realized it was a mistake and reinstated my account. Mind you it was $250 worth of food. They reordered my delivery (another $250) and the fraud department canceled the order again! I called to fix this. A man by the name of Chris said it was "billing issue" Fraud? Billing? which one. I am for now on going to Costco. I told them they lost $15,000 worth of my business because of their incompetence.

They are alert to potential interactions between medications. It has been years since anyone was…read more rude. I think that may be why she has been gone for quite a while. All of those who are there are pretty nice. However, it is a busy pharmacy, so sometimes it takes a while to be served.