I came to Art of Dermatology for melasma and was happy with how the appointment went. I had been…read moreconcerned about the uneven pigmentation for some time, so it was helpful to finally talk through it with someone who explained the options clearly. The provider discussed a realistic approach, including how consistency and sun protection can be important, rather than promising an instant fix. I really appreciated the honest and practical advice. Everyone in the office was welcoming, and the appointment felt calm and well organized. I had enough time to ask about my skincare routine and understand what changes would make sense for me. I left feeling more informed and comfortable with the plan. Overall, it was a great experience, and I would return for future skincare needs.

I have been a patient for about 2-3 years now. While the practitioners are great, I'm incredibly…read moredisappointed in some of the carelessness I experienced in medication prescriptions as well as a recent billing incident that left a very poor impression. At my last appointment, I was sold their in-house ointment that evidently contained an allergen of mine that is in my patient record and has been since I first started going there. No one took the time to apparently check before handing it off to me. I had to return on my own time in the middle of a work day to return the medication. Not to mention, when I was called for in the waiting room for my appointment, they called me by the completely wrong name (they literally called me "Jezebel", not even close to my actual name, and when I informed them, there was no apology. The tech just entered a different version of my name in my notes "so they would know how to pronounce it next time"-- incredibly rude as someone who already deals with people mispronouncing my name often.) Now I'm dealing with an unauthorized charge to my primary payment method for the bill from my last appointment, even though I had already paid them with my HSA card as soon as I received the claim from my insurance. I called multiple times to speak to a manager after speaking with billing (which was incredibly unhelpful and did not reverse the card charge as they claimed they would). No one would route me to a manager or claimed a "case manager" would get back to me (they never did), and each person I spoke to on the phone had a very poor attitude despite this being a correction on their end. I ended up emailing them with a thorough explanation of the situation, requesting reversal of the unauthorized charge and asking to see the policy/consent form which states they are allowed to charge my card without my express authorization. I received a passive aggressive one sentence email in response saying my charge would be reversed in 24 hours (with zero comment on the unauthorized nature of the charge or evidence of any policy that allows them to do so on my behalf). No apology for the inconvenience, no confirmation or proof, just one sentence reply. Extremely disappointed by the lack of professionalism and unnecessary difficulty in issue resolution from a medical care facility. I can't say I want to return after going through this.

I recently had an inflamed cyst on my back that needed to be relieved ASAP.....ouch :( Searching…read morefor a dermatologist, my primary care physician referred me to Dr. Louise E. Martin, M.D.. I contacted Dr. Martin's office and was able to get an appointment within 2-days. During my appointment, right away I could tell Dr. Martin, M.D. was a skilled expert. She gave me a prompt diagnosis and thoroughly explained what caused the inflammation and her course of action to take care of it. She carefully injected cortisone around the cyst then gently cut an incision (tiny) to remove the fluid and buildup. The pain decreased immediately and two weeks later the inflammation subsided completely. My follow up appointment included a skin cancer screening that also went exceptionally well. If you are looking for a dermatologist who provides first-rate care then Dr. Martin, M.D. comes highly recommended. She has a great sense of humor to put you at ease and reassure you that you are in good hands.

I've been seeing Dr. Martin for several months now and could not be more pleased with my…read moreexperience. Anytime I've been in to see Dr. Martin, the most I've had to wait is 5 minutes. She is very professional, non-judgmental, and gets straight to the point. I visited another dermatologist in college and just didn't have the best experience (long waits and I felt somewhat judged every time I went - ick!). I've recommended Dr. Martin to my co-workers and I'd highly recommend her to anyone in the Warren area looking for a dermatologist!

Katie is great! Very professional, tells you how things are versus what you want to hear, and the…read moreservice is affective and thorough. Making an appointment is very easy, they have tons of openings and sometimes you can even be seen within the week. Katie is very nice and informative of what is happening. She really listens to your concerns and will provide the best treatment possible. Sometimes they may not work on the first visit but she is always willing to keep trying to provide a solution. While others passed on an issue I was having on my face, she had a hunch something was wrong, cut it off, and sent it to the lab for analysis. It ended up being skin cancer! I will definitely recommend Katie!

I don't usually leave reviews, but this experience was incredibly disappointing…read more J recommended a filler treatment and assured me it would noticeably soften my nasolabial folds and last up to two years. I trusted that--but saw little improvement. At my follow-up, she walked that back and said the results were only about 10% better. Dr. Ann then said they never should have promised two-year results and offered to "fix" it at half price using filler that was about to expire. That felt unfair given the original promises. When I asked that it be corrected at no cost, I was shrugged off and told to go write a bad review. I left feeling dismissed and upset.

Will find new doc. Dr. Karlene is good but only works 1/2 day a week now. I've been seeing PA's…read morefor over a year now. Office staff is not helpful at all. Was told at my app't my insurance was inactive & they refused to call insurance (but it was active) so I had to leave which was a wasted trip for me. Called them to say it is active and went around & around with them. They said billing says my insurance won't pay them. My insurance said billing was angry when they called them to say yes they pay. Always very long wait times. Wrong med ordered for me. Whatever pharmacy or insurance tells me about contacting them the office tells me the opposite.

That is very ridicules. Long long so so long Wait. Even the people come after me being called. My…read moregoodness bruh, the front desk staff who is asking to sign the name is rude and bad attitude. The whole unwelcome vibes. I'm still waiting here too.. very disrespected customer's time. ------------------update! But the doctor and nurse assistant/medical assistant are very nice and sweet!

I saw Dr. Gammons today for the first time and it has been my best experience with a doctor! She…read morewas so sweet, had an amazing personality and amazing skin. I know I can trust her to help me because she has perfect skin! Her staff was very efficient and sweet. I felt welcomed from the second I walked in the door. I was in and out within 30mins which was great. At my old derm I would sometimes wait for over an hour just to see him for 5 minutes. I went to someone for 5 years and I received more here in 30 minutes than I ever had there. Dr. Gammons gave me some tips and she gave me a plan. When she walked in she was like "we need to fix this." Which was great, please fix it! I definitely trust her and it's apparent that she knows what she's doing. She started me on antibiotics and gave me a few samples, I received a peel, shot and she froze my face/back. Her nurse was so professional and it was all painless. I loved all of these treatments and Dr. Gammons took the time to explain everything to me. I'm so happy that I found this office. I'm following up in a few weeks and I can't wait to see the improvement in my skin by then. Thank you for everything Dr. Gammons, you're a wonderful doctor and have a wonderful office. I can't wait to be back!

I met Dr Gammons some years ago and she simply has the greatest personality that I've ever…read moreexperienced with someone in the Medical field..... I didn't become her patient immediately, met her through my Nail Tech. But after becoming her patient, my whole family began seeing her as well..... if it was an option, I'd give her 100 STARS!!!!!! She's so personable and professional at the same time. She's like a walking and talking ray pelt sunshine!!!! I have referred all of my family and friends to Dr Gammons!!! I pray that her business continues to grow and thrive because she deserves that and so much more!!!!

I've been to Cardellio Dermatology for at least 16 years. I usually see Dr Anthony…read more I came in recently to have some moles checked and Dr Anthony was able to remove one same day with no issue. Although I wish they were more tech friendly in terms of paperwork etc., this is one of the best ran offices I've ever been to.

This office is fantastic. Both Dr. Amy and Dr. Sr. Are very honest, knowledgeable and caring. I…read morewould highly recommend.

The receptionist is very rude and condescending. So rude in fact that I was contemplating hanging…read moreup. She should have to take a refresher course on customer service. Do better!

Dr. Spurlin is one of the most knowledgeable physicians I have ever seen. I received a full…read moreexplanation of my problem, treatment options, treatment, and the opportunity to discuss the problem at every visit. I was never rushed. His PA is also awesome. I am so thankful that I found this practice!

I've been seeing Jennifer for my alopecia for years, she's so friendly and knowledgeable, always…read moreanswers any questions i have. I recommend this place to all my friends! also, the place is Beautiful, they remodeled in the past couple years as far as i know and it's just feels like a happy place to me.

dr. jennifer schaeff is amazing--my husband & I have been going to her for years--they just…read moreredecorated their office & it is so nicely done--happy to have found her...