I've visited and stayed at this beautiful, hearty and homey hotel with a bus tour group (Caledonian…read moreTravel) for four nights with my granny which all of this was my early birthday present from her this year which it's was the absolute best present I ever had even though I've wanted to do a coach holiday to the Outer Hebrides for two years since the pandemic until this year where my wish had come true.
Our room was beautiful and we got the best views from the front and the side. The room was spotless and also our room was massive even though the ensuite bathroom was very roomy. Even some Tea, Coffee and biscuits were delivered to our room doorstep daily which was great. The free hotel wifi was excellent, comfortable and cosy beds and lots of storage especially the wardrobe for our clothes and shoes. We had a great night's sleep and great hot baths every night after going on our great adventures in The Outer Hebrides during our stay.
From day one to the day we were leaving, The staff, especially Sandra had been outstanding with a huge passion for running such a lovely hotel like The Isle Of Benbecula House. Also, They were caring, loving and understanding about my hidden disability "Autism" and even they took some time out from their work duties to have a wee chat with me every evening during dinner when I go to the bar lounge to get my soda drink, especially on the final day when we were leaving the hotel to start the long journey home to Coatbridge. They asked me how I'm doing and how my adventures in The Outer Hebrides were and make sure that everything is okay with me. Even Sandra, Nicola and the rest of the fabulous hotel dream team had gone beyond the extra mile by arranging our meal times around our busy coach tour schedule that week without any trouble at all they've wanted to make sure that we all have got proper meals before we go on the excursions and after we get back to the hotel from our excursions on the coach, even they had put on a huge late evening buffet for us when we got back from a busy day in The Isle of Lewis on the last night staying there which it was brilliant.
The food was absolutely outstanding and modern. All of the meals we had at the hotel were all great quality products and homemade throughout and I loved every bit of it. Every morning the staff organised a breakfast buffet for us with lots of things laid out in a beautiful way with all of the cooked items on one side while hot porridge, cereals, fruit salad and yoghurts, fruit juices and milk on the other side. The Stornoway black pudding, the back bacon rashers and beef and pork sausages were absolutely the best I've ever tasted in my entire life that I had it every day. I love homemade porridge, fruit salad and honey nut flakes cereal. Two evenings during our stay, we had two fabulous three-course dinners with three choices in each course that my granny and I had fully enjoyed. The two three-course dinners were absolutely delicious in a very special Hebrides homemade way. My favourite dishes were roast beef, Sticky Toffee Pudding, North Atlantic fish pie and the Black pudding and ham hock terrine. It is absolutely the best Sticky Toffee Pudding I've ever tasted. On the last night, the hotel staff had put on a lovely late-night buffet for us when we had returned from the Isle Of Lewis with a very great choice of dishes inspired from other countries including Mexico, Italy, India and Thailand which it's was brilliant, especially the Red Thai Beef Curry and The Chicken Korma curry, outstanding.
Brilliant Customer Service all-round from start to finish with the first-class treatment of smiles, delicious food, lovely rooms, joys, love and care. I'm 100% recommend this lovely hotel if you're heading to the Outer Hebrides on your holiday this year or you're looking for a perfect place for your love ones with special needs, then The Isle Of Benbecula House Hotel is the right place for you and your love ones with special needs as long as you email directly to the hotel two weeks in advance to notify them what your child/adult needs to make sure the hotel staff are prepared to make your holiday enjoyable just like mine. If you would like to put in a special hotel request like food allergies, a special required room or anything you wish to have, the hotel is always more than happy to accommodate you with your special requirements before your holiday begins.
A Big Thank You To Heidi, Sandra and Her Fabulous Team For All Of Their Hard Work To Make My Dream Outer Hebrides Coach Holiday Really Special. I'll return to this wonderful hotel someday in the future.