Benni was amazing, attentive, communicative and super kind. They made this experience the easiest…read moreit could be. Highly recommend using them.

My grandmother prepaid her funeral many years ago. When she passed in December some of the…read moresituations had changed, and thus the arrangements, resulting in credit due my family. Nearly 3 months later and we have yet to receive the money owed us. I have reached out to the funeral director several times and he assures me that he has reached out to billing to process the refund. Yet, nothing. I don't recommend using French as you cannot trust them with the financial end of your funeral.

Riverside Funeral Home failed us in our time of grief. Over 3 weeks to cremate, endless excuses,…read moreand blame placed on us. Heartless, unprofessional, and not to be trusted.

Bre is the absolute best! I wish her many blessings. Thank you to the Riverside family…read more During a time when our hearts are broken and we are most vulnerable, we need compassion. They took care of us and were extremely kind to my Grama who lost her "little" brother. I want to pay Special thanks to Bre, I cannot stress enough how wonderful, compassionate and patient she is! Le doy gracias a Dios por ella. Muchos bendiciones

Berardinelli took care of both of our parents, almost two decades apart. Each time they were…read morewonderful to work with and provided the smoothest possible experience for our family during an emotionally difficult time. Most recently we worked with Jeff, who was incredibly responsive and a minor miracle worker accommodating our challenging timeline. He went above and beyond to help us, and was able to adapt to changes in our plans. We were able to have a very peaceful and healing visit with our father, and we were extremely comforted by how good he looked.

During our time of loss Berardinelli's services made planning much easier. They walked us through…read moreit all, we could call anytime, had all our questions answered, and felt very taken care of. Highly recommend.

Salazar was absolutely wonderful to work with for my mom's funeral arrangements. They helped…read morearrange transporting my mom's remains from North Carolina to Albuquerque and made every step of the process smooth. Their communication was excellent and their compassion really showed in all my interactions with them. I cannot recommend them highly enough!

Full disclosure, I'm not the next of kin…read more Death is one of the hardest emotions, most stressfully moment of an individuals life. When my loved one died they were very nice initially. However, through the process there were moments where they were missing a sensitivity chip. I tried to put myself in their shoes. I understand they do this every day but the remaining loved ones don't. I had never had to go this process before. I can tell you that my heart was breaking and I had to bow down numerous times to obtain guidance and information. It was cold at times. I don't fault them for the family drama that ensued after, but I guess I assumed incorrectly that I would be treated a little more kindly. In the end I was put in my place very coldly, but I had already paid so not much to lose for them, I guess. I scored a 3 stars because Catherine went above and beyond to help me and was very patient with me. Thank you.

Full disclosure, I'm not the next of kin…read more Death is one of the hardest emotions, most stressfully moment of an individuals life. When my loved one died they were very nice initially. However, through the process there were moments where they were missing a sensitivity chip. I tried to put myself in their shoes. I understand they do this every day but the remaining loved ones don't. I had never had to go this process before. I can tell you that my heart was breaking and I had to bow down numerous times to obtain guidance and information. It was cold at times. I don't fault them for the family drama that ensued after, but I guess I assumed incorrectly that I would be treated a little more kindly. In the end I was put in my place very coldly, but I had already paid so not much to lose for them, I guess. I scored a 3 stars because Catherine went above and beyond to help me and was very patient with me. Thank you.

Reflections is a God send! Our Mother died during the height of COVID deaths…read more Not knowing Reflections, we had Mother's body taken to another mortuary the evening she died. We called the next morning to discuss arrangements, and were informed we can't meet to start the death certificate process for cremation for 13 days because they were overwhelmed. We called a couple other funeral homes and were referred to Reflections, whom we called immediately. All on the day of the initial call to Reflections : Louis, the 4th generation mortician/proprietor took the death certificate information over the phone; had Mother's body picked up within 2 hours from the original mortuary; met with us at 2:00; got her death certificate signed by the doctor, and got her cremation approved by the office of medical investigations, and delivered the signed and approved death certificate to the State for printing -- all before we left his office at 3:45!Louis was completely transparent on their very reasonable prices and options. It was amazing. Two business days later: the obituary and picture were posted to Reflections website, and we picked up Mom's urn and death certificates. We were very grateful to not draw out the process. Just as important was Gloria's and Louis' sincere empathy. They were genuinely interested in hearing about our remarkable Mom. The experience was comforting. This is a picture of the gorgeous urn.

Best help and great people they were great on making me feel cared and helped best work ethics and…read moregreat vase for my mom's remains

I didn't appreciate the fact that we were dealing with a loss. Trying to plan family coming to town…read moreand not receiving phone calls from the funeral home. I had to call 4 times each time they said they would call me back. No way to treat grieving families

When a parent dies the world has shifted and will never be the same. Sadness descends and while…read moregrieving you need to make arrangements for Cremation or Burial. It is a moment of vulnerability. Miriam and Rose at Avista were so excellent, so helpful, so caring, so thoughtful - it didn't remove the sorrow, but they definitely made the sad process easier. We highly recommend Avista for those going thru this sad moment. They were wonderful!

From the owner: We provide cremation and burial services.The compassionate funeral professionals at Avista…read moreCremation & Burial provide individualized funeral services designed to meet the needs of each family. Our dedicated staff is available to assist you to help you understand all of your options related to funeral services and merchandise. We are committed to learn about your loved one's life and have the courage to advise and direct your family. Our goal is to assist you in honoring your loved one's life so that you can begin to heal.

poor service. find someone else. Ron Hyer. lack of attention to detail; lack of respect, lack of…read morerespect for others

This funeral home is not recommended. Very poor communication, no return calls, or emails. Lots of…read moremistakes and zero attention to detail. Go somewhere else if you can.

We were extremely fortunate and appreciative to have Amber Pope help us cope with the sudden and…read moreunexpected loss of our loved one. Her natural compassion and warmth, combined with a high level of knowledge and professionalism, were comforting. She suggested and guided us through a brief and intimate ceremony that provided an opportunity for an early small gathering of family and friends. Our sincere gratitude to her and the entire team at Rivera Family Funerals and Cremations. -- Marty, Dudley, and Scott

As we all know, we are lost when it comes to a loved one passing away. My mother had chosen another…read moreplace to do her funeral arrangements and because of issue's they gave us, I am very grateful I went with another funeral place and spoke with Marc Gonzalez Funeral Director at Rivera Funeral Home who help make my mother's burial wishes transition smoothly. From helping me with her casket, death certificate, planning out her obituary message, flowers for her service, my mom's wishes to drive around the mall one last time before being buried, mariachi music, church arrangements, security, limo, releasing of the doves & meaning & family involved with it. Plus, all family throwing rose petals in the air & stating one thing they remembered about her before she was buried meant a lot. It was meaningful, and I couldn't ask for better service than what he provided. Thank you, Rivera Funeral Home, for all you did for me and my family during vulnerable moments of my loss of my mother.

Lost both my parents within days of each other, my dad chose Romero Funeral Home for their…read moreservices. My experience with them was very disappointing. My extended family has used them for their services for as long as I can remember. Dicky definitely needs to retire because his heart is not in it anymore and it shows. It took them weeks to cremate my parents, my dad sat in their freezer for weeks waiting on my mom to join him. The medical examiner's office took forever and I had to call to see what was going on. I feel that as much as the funeral home over charges for their services, they should of been the ones checking on my mom. When I called with questions, the staff was not helpful or kind, it was as if I was bugging them. Final straw, we went to pay them and went off the paperwork they gave us with total amounts for my parents. I called to double check on amounts and it went up. I called to see why it went up and both girls could not explain it to me. Waited for Dicky to call me with an explanation and I still have not received a call back, it's been 3 days. I understand that we all have our own problems in life but if you can't conduct yourself in an professional, kind manner, you really need to retire! You are in the business where people are heart broken over the loss of love ones and being treated in the way I was, Shame on you all!

From the owner Richard Romero to the entire staff my family wants to give a big heart felt Thank…read moreYou! The professionalism & dedication they provided every step of the way was awesome, professional & more important they had an empathetic heart felt care in guiding & assisting us. I would recommend Romero for any services as they listen & are very patient & understanding & there when you need them. God bless Richard & the entire staff.