Best Friends took great care of our beloved pooch and our family when he passed. Every step of the…read moreprocess went great. They offer great services and the staff is so very kind and professional. Over the last 30 years we have used a variety of businesses in Albuquerque that help with Pet Passings. Best Friends is the best! Thank you for being the best.

It's not easy saying goodbye to a puppy who's been your companion for almost 19yrs. Definitely a…read morespoiled daddy's girl. This increases the need to take special care to preserve Briar Rose's memory. Best friends was an immense help. With plenty of options we elected the private cremation with her remains returned to us in a wooden urn. We brought Briar home in less than a week. We also ordered a paw & nose print with a fur clipping. Throughout the process the staff was compassionate, understanding and considerate even with all of my changes & questions. It's been a heartbreaking week but made a little better.

They're very respectful and explain everything in detail to you. They do a beautiful job.read more

Over the last few years we have of our pets cremated by lasting paws…read more It was arranged through our veterinarian at bosque animal clinic. They do a wonderful job. The price is very reasonable. They take care In taking care of our beloved pets.

Veterinarians are friendly and skilled. They can often get me in within a couple of days if not…read moresame day for urgent issues. Prices are about average. Sometimes they have specials on dentals.

I was looking for a vet to check out my greyhound's limping. I think he has a corn or maybe…read moresomething in the pad. So X-ray to rule out pad grit I thought was necessary. When they came back with the cost $835+ for 4 X-rays read by a radiologist! They really embellish the costs when I just want to rule out pad grit vs corn. I don't know why they charge for "medical waste" when there was none. If that's what they charge with the exam they should just include it in the exam. I don't like being price-gouged for multiple X-rays when it's not necessary. And the "medical waste" which is automatically included is a joke. There was none. Be sure and tell your corporate owners about this! I will not be returning.

Just want to thank the staff and Miguel for helping to make a really devastating situation for our…read morefamily of Matthew Shaw's violent death as smooth as could be despite the circumstances. They were very patient with changes and questions. This was a stress-filled time and the respectful and professional attitude of Miguel and the staff was very much appreciated. Miguel even answered questions on the weekend. Again thank you. Madonna Shaw Holloway

After paying in FULL, my father's body has been sitting in their freezer for A WHOLE MONTH,…read morerotting. And they will not do anything. They have given my family 0 updates on the status of his cremation, and continue to call asking for information when my family is trying to grieve. Absolutely unprofessional and a disgrace through and through. Awful establishment.

Such caring and amazing people working here. This is the kind of place where all of the staff…read morehandwrite you a condolences card. I'm so absolutely touched. Having to put my little man to rest was so hard, but the staff made it as easy as it possibly could be. Thank you everyone at RBV. Couldn't recommend them more.

I took my cat there for a breathing issue. The staff was fantastic and the doctor and her assistant…read morewas fantastic showed concern and compassion for my cat. Not only that a few days later I got a call asking how he was doing. Great place will definitely be back

The lowest of the lows in this industry. The only thing worse would be to find a decaying body…read more when in a time of great mourning and shock this funeral home at the Golf Course location held my sister's body reansom with unknown disposition while they attempted to have a family member sign a letter of Irrevocable Assignment to pay for my sisters services. I could not believe the representative's behavior and tone as he "didn't care" anything about the situation other than getting that document signed. I wound up relinquishing my meager inheritance in order to continue to get my sister's remains cared for. I was reminded that they keep remains for 3 days before disposition. I had not heard of stories like this except in the news and I was completely shocked they pulled this on me in this day and age. GO seek out a company that offers honesty and dignity to the deceased and the mourners. They committed fraud and theft by doubling up their burial fee through this method. Despicable , shameless charlatans

Laura L. and John were exemplary! Professional and caring. The joined us for my neice's Celebration…read moreof Life and quickly became an essential part! Helpful in every way! Thank you both!

They picked up my mom at 7:00 am after hospice notified them of time of death at 4:30 am. They…read morecalled a few hours later asking us if we knew where they took my mom! They called back few hours after that saying instead of the funeral home she had been taken somewhere to be declared dead because they didn't have the information that hospice had already done that and notified them. If that wasn't bad enough, we had made and paid for all arrangements ahead of time and they called us again saying they were unable to fly my mom to El Paso as had been arranged. In a time of grief, all of the stress French's caused us was unbearable.

It is with a heavy heart that I write this review. My dear Mother passed away after a year long…read morebattle with ALS. She chose French's on golf course in Albuquerque to help take care of her services. They were reliable, supportive and patient. Between my 5 brothers and I and with the help of French's, we were able to give my Mom a beautiful farewell. Until we meet again.

My update is my mother has still not been cremated and the services had to be pushed back to…read moreanother date which other family members are not going to be able to come to the service because of late notice and they have to work. This business is not open on the weekends and it cost $500 to bury a family member on a weekend. The loss of a loved one has been hard enough much less to have this company not do their jobs. Especially, when they contract out their services!!!!!!!!!! Epic fail. Use Direct Services if you can. My best friend used them last week and were already able to have a service today. I can only Imagine how this must have felt to have fast, effective and efficient service.

Having the worst experiance with this business. My mother passed away on Jan 4, 2021. After being…read morepaid they promise to keep me updated on the progress, which they didn't. Everything time I leave a message they never call me me back. Once I reach someone the lie why they haven't do anything. To date almost a month later, they still haven't cremated my mother. The Mass has been pushed back twice. It is disrespectful to mother and my family.