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    French Funerals & Cremations

    3.4 (5 reviews)
    Open Open 24 hours

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    Response time

    1 day

    Response rate

    50%

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    3 years ago

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    Nicole L.

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    4 years ago

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    Nicole L.

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    5 years ago

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    Nicole L.

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    4 years ago

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    Tom A.

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    7 years ago

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    Trujillo Family Funeral Home

    3.5
    (31 reviews)

    Trujillo Family Funeral Home did an excellent job of caring for my family's funeral. I appreciate…read moretheir kindness and extra care throughout the process. I highly recommend them.

    I am extremely disappointed with the way my family has been treated. After my father's passing, we…read moreexpected professionalism, compassion, and respect. Instead, we experienced the opposite. The funeral home did not confirm a child that was signing for her father had other children, taking her word for it, proceeded to cremate my father without expressing to his other children. when finding that out they asked my brother to sign a cremation paper (to cover them) *after my father had been creamated* someone they claimed was authorized but they apparently failed to properly verify that person's identity or relationship before doing so. As a result, my family has been left dealing with the consequences of what appears to have been a serious mistake. When I emailed seeking answers and a resolution, I reviewed a call met with a hostile and disrespectful attitude, stating to stop emailing her (the owner) Rather than listening to my concerns or offering empathy, or sympathy. I was yelled at more than once over the phone. It was shocking to be treated that way by someone who called herself the owner. while trying to resolve an issue involving my father's remains, that did you help the issue due to consistent yelling and disrupting me and my concerns. and also going back on what had already been told to me from the so called director. both are documented. their big mistake is also documented and according to the state was a huge mistake on their behalf. To make matters worse, instead of taking responsibility for the situation or working toward a solution, they have refused to provide me with my father's ashes until i have paid half of what was already paid for. and have now expressed my brother is not my fathers child because of documentation they failed to ask for but had already had him sign as a son for. Families place an enormous amount of trust in a funeral home during one of the most difficult times of their lives. Based on my experience, I cannot recommend this business. I hope they improve their procedures for verifying who is authorized to receive cremated remains and treat grieving families with the dignity and respect they deserve.

    Neptune Society

    Neptune Society

    3.7
    (23 reviews)

    I had heard of this company before. My mom recently passed away d/t Alzheimer's dementia and I…read morealready knew about this company, so I called them from the facility and they came right away to pick her up. The gentleman to came was inconspicuous, very friendly and respectful, taking care to make sure she was handled gently and reverently. Grace was wonderful and always ready to help with anything I might need. All of the staff I worked with, including the wonderful receptionist, were kind and treated me like family. The urn was beautiful and well-made. They have also called me periodically to check on me handling my grief. I love these folks!

    My mother was given a mailed invite for a lunch seminar on cremation services at the Red Lobster on…read moreMontgomery. She RSVP'd and was told to be there at 2 pm on the day of the seminar. She arrived at 2:02 pm and the person running the seminar turned up her nose at my mom and rudely told her, "We don't accept late arrivals! You're late!" loud enough for the entire restaurant to hear, therefore embarrasing my mother and her friend. Also to note, my mother and her friend were the only Black women at the seminar and probably at the restaurant, period. The woman was so rude that even the restaurant staff had to apologize to my mom and her friend. I'd venture a bet to say that if my mom and her friend were two White -- or even Hispanic -- ladies, that woman's demeanor would have been a lot different.

    French Funerals & Cremations - funeralservices - Updated August 2026

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