1. Harris Fence

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    Burlington, NJ

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    Harris Fence

    3.2 (10 reviews)
    Closed • 8:00 am - 4:00 pm

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    5/2021 after dozens of attempts to remedy with Colin Harris and a BBB complaint he refused to address, here is the evidence of his shoddy wo

    Warning - Harris Fence Burlington installed a new fence 7 months ago and the fence is falling down and the owner is not responding to me. The contract was lifetime warranty, and agreement that he would repair dented sections. Since April I have been requesting the warranty information and he will not respond, the fence has more than a dozen dents and holes he refuses to fix and , he removed the extra materials I paid for from my property. The section that fell was never attached correctly he refused to remedy. Facts, there are witnesses and pictures of the problems from the beginning - There is BBB complaint that he would not respond to and there is currently an open complaint with NJ consumer affairs.I am not the only customer this has happened to. I hired him to support small business but that does not negate professional responsibility. $11,000 & a fence that is falling down!!! the ground in front originally had arborvitae's that were removed prior to fence installation and I am waiting to replant until after the fence is replaced properly, there was no landscaping activity that caused this...there was no lawn mowed or bumps into the fence. The bottom marks are simply dirt kicked up from rain and can be washed off...these Mark's have nothing to do with the defective work and would not cause the fence to fall The fence fell because after the fence was more than 3/4s installed he removed the dented sections in this space and flipped them over onto my neighbors side leading me to believe he corrected. This compromised the fence and I knew it was only a matter of when not if I would have this problem. And I have no warranty on the materials to transfer in the event I sell my home.

    Another example of the fence falling apart

    I would not recommend Harris Fence in Burlington. Colin Harris (owner) does not stand behind his work and does not return calls or emails for that matter. Installed my fence end of a July beginning of Aug. on five separate occasions (Nov, Jan, 7 times in March so far)2 different sections slates came out entirely and all 21 sections have gaps in them. First time quotes $1000 to fix it when the entire job originally cost just under $5700 (21 sections, concrete, gate, take down old fence and take away) Have left numerous messages and emailed 4 times specifically requesting a copy of the agreement along with the terms of the agreement. No response. Picture of the second time a section came out. Colin said it was from wind. Funny how others that left reviews online stated their fences shifted from wind and his crew came out and reinforced those sections fixed at no cost to them. When asking him why I am being treated differently and being discriminated against I get no return call or email. Picture of one of the sections. Gave them 1 star because I had to select something. Not worth one star. Had someone come fix the entire fence for under $900.

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    10 years ago

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    Ergeon - White privacy vinyl fence

    Ergeon

    (6 reviews)

    Very professional and process was quick and simple. Would highly recommend and will be plan to work…read morewith this company

    We went through Lowe's to have our fence installed and they sub the work to Ergeon in Philadelphia…read more They were supposed to call us for a phone consultation and never called. We then called them and were told there was nobody available to talk to. Almost a week later they called us and apologized. We had the phone call and set a date. A little while later Lowe's sent us a confirmation for a different date so we tried to contact Ergeon at the number they gave us and no answer. Sent a text, no response. Two days later sent another text, no response. Two days after that tried to call, no answer and no response again to text. Called Lowe's who tried to call, no answer but they left a message for them to call us. Almost two days later they finally called and had an attitude. We told the guy all we wanted was a 10 second confirmation for the date and time because Lowe's gave a different one than them. He said he always tells people to ignore that from Lowe's but he never told us that. Again, he apologized. They were supposed to come out and go over everything but a different co, Innovation Fence, came over who told us they sub for Ergeon, so this is the 3rd co. We went over everything and set a date for install. They came out with yet a 4th company to help and put the fence up. On top of the price we were charged an additional $300 to have dirt removed. Literally a few days after install, a whole section of our fence fell down and 4-5 of the post caps blew off in minimal wind. We called Ergeon, no answer. Called Innovation Fence and the guy said he would come fix it. He came and the problem was he cut the top rail too short so it wasn't holding the fence panels in. He fixed it. Over the next week we spent time asking neighbors for our post caps that kept blowing off, finding them in the street where two got smashed... We went online and bought several and had to silicone them on ourselves after paying almost $16,000 for a fence! It is disgraceful that this is how Lowe's lets their customers be treated, how Ergeon treats the customers they were given through Lowe's, and the work the other fence co did! Our son who lives right down the road, had his fence installed by Direct fence and his looks much better, cost almost half, had no extra cost for dirt removal costs, and he has had zero problems! Ergeon actually asked us to remove the review we posted

    Harris Fence - fencesgates - Updated October 2026

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