Worst most frustrating experience ever at the bar which ended up being a warning for the whole…read moreplace. Doesn't seem to be anyone in charge either because nobody cared. It's dirty and smells moldy. Giving a one star because zero isn't an option. I left have my drink there and just walked out. My wife got sick and threw up her drink I bought her there about 5 minutes down the road. Time for new management.

Went to Kickapoo casino 6/5/25. Played and actually won a 1600$ jackpot. After aprox 10 minutes…read moresome lady claiming to be a manager Said I'm sorry but your jackpot is void, stated o had put myself on a banned list (which I did not) keep in mind I have and have had a players card for years and have accumulated points, free play along with being on the monthly mailing list. I asked to see documentation supporting her claim, was told I couldn't see anything. Point being is obviously the thrives can make excuses to steal your money with no player recourse. Do not go to Kickapoo casino!

Iowa Casino in Chandler Oklahoma. The worst ever management. Disrespect to the elderly and the…read moredisabled. I have a motorized scooter because of my inability to walk. I am prior military. I have a small service dog that rides on my scooter. I went there and I know the rules about not bringing in outside drinks or food. I didn't. I had an empty water bottle that one of the nicer older casino workers took the empty bottle to fill it up, so my service dog could have a drink. I got the bottle and I put some water in a little dish that I take with me. My dog got her drink. My husband and I was playing and a young girl came over said she was assistant manager, and security said I brought in outside water. I explained what happened. She walked away. 5 minutes later she was back, she said my scooter was taking up too much room. I was sitting on my scooter , not able to just get off it. It was parked sideways in front of two machines , my husband was on the third machine and we were both playing the middle machine as well. So we were playing three machines, She told me, I needed to open up that machine for other people to play, that I needed to play only one machine. We moved to a table top machine, so I would be out of the way. Then she came back. she said security said I came in with the water bottle. They watched me on camera bring it in. I told her, yes I brought in the bottle but it was empty, the casino worker filled up the water bottle. She said I was a liar, I brought it in. Of course I did, but it was empty. I protested about her calling me a liar, and said I wanted to speak to the manager. the manager was also a younger woman. No matter what I said, I was told I was a liar. They refused to ask the employee about filling up the bottle. They did not want my husband, me, my service dog or my motorized scooter in their casino. I turned in my players cards and have never gone back. That was over a year ago. I used to be a diamond player with Harrahs, until I moved to Oklahoma and there was no Harrahs. But if this new Harrahs Iowa casino has the same management, the same two women, I will never go there. I live fivee minutes from Harrah's new Iowa casino which is now right across the street from the old one. But even so, the management of the older Iowa casino is horrible, and if it happens again, you can bet I will no longer just take their abuse. I came from Texas, I held my temper then, i was respectful, but I was disrespected. I was a nice Texas woman, but now I have been in Oklahoma long enough to know there are some people who are just meaner than a junk yard dog. The treatment I received at the hands of these women was appalling. They were smug and just plain nasty. Their welcome to Oklahoma attitude showed me that giving authority and a title to young women is truely a mistake. Like I said if they are at the new Harrahs, I will not be a customer. I will continue going to the Grand Casino in Shawnee.

Casino is super tight only bonus you will get is about 1/3 to 1/2 what you have spent in any…read moremachine and that's if your luck the other option is to keep spending hoping to hit a line hit for maybe 10 to 20 percent your bet. You would have better luck taking the money you want to play with and grind it up and plant it in your yard to grow into a tree and you know that's not happening so no differently stay away from this one the only reason I have 1 star is I have to put a star

Randomly stopped into this casino not long ago because something deep inside me will not let me…read morepass a casino without at least placing a little bet. Not sure if that's healthy but it is what it is. It's clean. It's medium sized. It's bustling. It's got a vast array of slots and all the table games. Best of all, it's got low minimums. I like to play craps and blackjack, but I'm not a high stakes gambler. The norm nowadays seems to be higher and higher minimums which at a craps table can price you out of a full strategy unless you want to risk a significant amount of cash at once, for blackjack, higher minimums mean less playing time on average for the same bankroll. This place had $3 blackjack, which meant that I could sit around for a while and play for fun without it being a big $ decision to do so. For that I am thankful and I'll definitely return if I'm in the area again. Nice people, cheap blackjack, good clean space. What else can you ask for from a casino off the interstate? 5 stars.

I come here to play bingo from time to time…read more But I always have issues with the coffee bar. This most recent time is wild! I ordered a simple cold brew with sweet cream, as I'm drinking, I noticed the cream has curdled. I go back and ask if I can have my drink remade and explain what's going on. The girl tells me that's how the drink is made. I tell her it's not supposed to be chunky, but she insists it is, and then she proceeds to charge me to make a new drink. Not only that but a disheveled girl sitting at the table, who I assume works there and is hanging out at her job off hours, requests to see the drink, then they start trying the curdled coffee to see what the problem is! Like who does that?? I had no words.

The $2.99 breakfast is phenomenal. The best chicken fried steak that I've eaten at a restaurant…read more Actually, all of their food is good and reasonably priced. The games are fairly up to date. The casino has done a lot in the last few years to make it a better place. All in all, it is a good casino to go to.

Limited games, limited payouts, limited drinks at drink station, coffee not working, probably 55°…read moreinside while it is 70° outside. Saw a few staff memembers, none were friendly. Someone from Guthrie told me it was a pretty good casino. I was truly misinformed.

Can't say too much about the gambling here because I didn't donate a lot but it surprised me when I…read moredid a full walkthrough and noticed that there is a second floor full of machines as well. If this is your first time in here like mine, you can explore around and find many many Nook and crannies like you've entered little rooms of machines, it's pretty neat. I'm sure it would get tiring after a while or many trips back to here. What I like about here is there are table games like most medium casinos. I would consider this as one and the table limits are low, for example, $5 as compared to $10 or $25 at large Casino like Choctaw or WinStar. Also there is a food court here (kun1 a mall) I guess for the budget-minded food consumer here instead of the expensive restaurants that amplify their menu prices. It was closed this particular Sunday but I could tell it would be a good value to eat here and not worry about going outside for something cheaper down the road. At last there are drink stations here for your beverage enjoyment pleasures because the cost is free hundred for each cup and the unique thing that I like about here is this is the only Casino where I've seen where they dispense SOFT SERVE ICE CREAM (gasp!) in a cup!!!! McDonald's has left the chat. Connected to the hotel are numerous ballrooms and hotel with a garage connected in the back but parking is ample out front as well and there is valet parking.

My wife wanted to do a little gambling so I brought her out for a bit. Just a Quick Look for me and…read moreI left her for a bit. Off to check out the surrounding communities. This has come a long way from when it first opened. Took a while for Oklahoma to get on board with the gaming stuff. Everything is run by the Native Americans and the casinos have to be built on their land. It's turned into a very nice destination point.

Machines are stingy. Bar and grill has weird and unpredictable hours. Sometimes music good…read moresometimes not. But the highlight of this place is the staff. So nice and accommodating from cashiers to security to the grill to the housekeepers. The latter being the hardest workers up there. They keep the machines clean and bathrooms spotless.

I drove over here 2 weeks in a row and both times the ATM was not working and they would charge you…read more$8 to get a $100 out of their cage of your own money. I wasted my time coming here I had just put $160 into a machine that the minimum bet was 50 cents and I bet it a $1.50 and spent a 160 bucks and never once wonwhat I had bet , the machines are turned off they do not pay out at all in my opinion ,it is the worst ripoff I've ever been in

Probably the best hotel rooms in Shreveport. Our room was clean. Casino is clean as well…read more Sportsbook was spacious and nice. Not a lot of bj tables though.

The casino is beautiful, clean and wasn't cloudy with smoke. That's where the good things end…read more There are more quarter and 50 cent vgt machines than you see anywhere anymore, and I love playing those, but their machines are the tightest I've ever experienced. You may as well play a $5 machine ; that's how fast your money goes! We spent around $2k and had very few good wins and left empty-handed. You are also lucky to get a drink server at all. If you are able to flag one down, order your drinks 3 or 4 at a time. You are better off going somewhere else to gamble.

This place is hiring, if you are looking for a job. :D They…read moreneed help. Almost every time I try to cash out there's no one st the window. :) Chill vibes. Good money.

Good friendly staff........both as to security, cashier's and pit crews…read more Enjoyed Fireworks outside this past 3rd of July. Nice touch doing it night before. Casino located in complex with tribal grocery store, C-store, gas station and bowling alley. Has wide assortment of games.....though environment is a little dark for my taste. High Limit slot room is TINY to be quite honest. Not that many table games and while the rules are good, they tend to have ante on BJ which is a travesty in my mind. Couple different types of restaurants to eat at, along with a quasi-sports bar or lounge. While bartenders friendly, they don't carry a true wide range of liquors AND they don't take credit cards at bar. (Really? In this day and time? Weird!) Owned or operated by same tribe as Grand Casino on I-40 but not nearly as opulent or plush BUT the people who work there seem to be in a little better spirits and seem quite helpful, compared to their "flagship".

The Firelake Casino is all new and all good. Fantastic new facility! Staff are great, bar and…read morebistro are good. Excellent entertainment option!

Won $200 on $15 of free play! 10/10 would recommend especially to someone who has never really gone…read moreto casinos.

We had a lot of fun here. Was early when we went so very clean. Loved the games. Staff was friendlyread more