My mother is a resident at this place, she is 81 years old and has pretty severe cognitive issues,…read moredementia. She lives in the memory care unit; you have to have a password to use the elevator to get to her floor. I forgot to mention, they have a tablet that you use to check in- you enter your phone number and then it asks if you're seeing your person. It takes your picture, then it prints out a label. You have to use it to check out too, security is important. I went to their Thanksgiving buffet, everyone went to the first floor and got their food. The whole dinning room was open, so family could come visit their loved ones.

I like living here the little short girl with glasses is funny and caring! Her name is Emily and I…read moresee her around the facility I'm a senior here and keeping a smile on us is important

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

This is one of the best decisions I have yet made in my life. Choosing the Beatitudes Campus of…read moreCare was easy. Compared to other places I visited, which were perhaps newer and more " modern, " the minute I walked into the Beatitudes, I felt its soul and incredible vibrancy. Mark Hendel, a professional in the realm of senior living, escorted me on tours of various places. This was the only site that struct me in this way! It was palpable! The hallmark chosen for this NFP community sums up their mission and vision perfectly: LIVE BRIGHTLY. AGE BOLDLY. I am grateful every day in every way to now be living here. MG

I heard an older resident and new one talking about the Beatitudes Choice. The new resident was…read morevery happy with her Beatitudes choice. I visit the independent living area. Not much care. When needed. it is good. I come nearly every Thursday. I am always well received as I check in. Plus! they have candy! melt in your mouth mints and hard candies. Just like at Gramma Cottrells.

I was very impressed with The Retreat at Alameda. Staff are professional and kind. The security…read morefor visitors is great. Any visitor is required to sign in on a kiosk and your photo is taken. Many activities are happening for the residents. A menu is posted for the daily meals. There are two seating times for each meal. Several of us went to visit a friend who now lives there. The facility allows pets and we met Lily of the Valley, our friend's cat. The rooms are good sized with bedroom and sitting area. A small microwave and refrigerator are in the room. The cleaning staff come often. While we were sitting in her room, a staff person came to visit. She was there to help bathe our friend, but said she would come back later. It was an enjoyable visit. They have their own parking lot.

I would give this community 10 stars if I could. I stopped in to take a tour for an aging family…read moremember and was so impressed. The facility was clean and welcoming, the staff was warm and friendly and the location is very close to the freeway and easy to get to. If you are looking for a wonderful place, this one is a must see.

As my dad's memory declined due to Glioblastoma and treatments, a difficult decision was made for…read more24 hr care. This facility is secure and has 10 private rooms which was important as he gets close individual care and attention. With the open floor plan, you can smell the yummy meals being cooked in the kitchen and the living room is bright and open. There is a beautiful backyard and seating area which we've been enjoying this spring. The staff is warm and friendly and able to reach with ease. They've been very accommodating and helpful with our special requests. They manage meds and have a nurse who comes into the home and helps with checkups. The schedule is enriching with daily activities, set mealtimes, and he has made friends with the other residents. I would recommend this business to those whose loved ones need memory care and seeking a smaller home-like environment.

Our family was very hesitant to place our dad into a care home due to an irrational fear that it…read morewould diminish his quality of life. However, our fears were quickly dispelled after seeing how well he did. The care staff really did care and our dad continually commented about how good the food was and how nice the people were. I highly recommend this home, especially for any family member who has memory issues as it provides a safe structured environment that caters to those with memory problems.

My friend just moved here to independent living. While they do offer assisted living, that is…read moreabout to change. The place will be under new ownership and they have decided to do away with the assisted living portion. What a shame. Park Terrace was home to Marriott inn years ago. In fact I remarked as I walked in how it felt like a hotel. It has very high ceilings with lots of natural light coming in. When you walk past the portico, the reception area greets you. The reception desk is manned 24/7. Opposite that is a large dining area with booths and tables with chairs. There is also a room which had a bingo game in progress. Going past reception, there is a game room with pool table and puzzles to work on. Just past the game room is a hair salon and clinic open three days a week. All of the stairwells have been roped off. Tenants are asked to use the elevators to go upstairs. Upstairs there is a table and chairs for public use to play cards or board games. There is a well stocked library. In the next room is the gym with treadmills, weights and elliptical machine. The last room is the craft area with large table and chairs. Supplies are stocked next to the wall. Two sewing machines are available for use. There is a very large round pool outside and a water feature. The grounds are kept clean. Staff are very friendly as are the residents. Gated community with plenty of parking spaces. Free WiFi residents.

The food quality is terrible the portion size that they give the residents is ridiculous to say the…read moreleast. They feed them almost the same thing every other week and a lot of these residents are allergic to a lot of the stuff that they tend to feed multiple times a week or a month. The housekeeping is not up to par they don't move anything and they don't sweet before they mop they use them off to sleep. Also the staff doesn't really care about the residents they are not treated with love and kindness these people honestly deserve better care and my opinion. I am very happy to say that I will be taking my mom home come July 2026 and she will no longer be here. The list goes as far as other things I could honestly complain about instead I will keep short.

Terrible place for rehab. Mother was not cared for, hearing aids not charged nightly. Phone rarely…read moreand it often went missing. Did not do physical therapy even 4 days a week and they left her in bed without feet raised and she had ulcerated feet due to neglect. Do not go to The Terraces for rehab. Go to VI Silverstone where I had her moved to treat wounds, which delayed her recovery from a broken femur. She still cannot walk comfortably. Pictures are worth a thousand screams

My mother in law lived here for the last 16 months of her life. Sadly, months after she arrived,…read morethe pandemic hit. She had begun to take advantage of the many social options here. Her two bedroom apartment had a fantastic view of the peak, with a bit of Camelback off to the right side. She was used to luxury, and had no real issues with the way the things were run. When covid came, they locked down the facility within an inch of the law. I never heard of a single resident catching the virus, and staff members were tested very frequently. Meals were delivered to her door every day, and her biggest problem was boredom. Her health started to fade with a series of strokes, but the Terraces kept her from getting covid. We were so impressed that we could see ourselves living here or something like it when we downsize.

I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

Warning! Management can't or won't keep a full working staff roster. Turnover is like a…read morehurricane. Mom moved to Morningstar in 2017. It was good for quite a while, but now (Fall 2019) it is in turmoil. It is woefully understaffed (does it even meet code?). They can't retain people at any level, from primary caregivers to department managers. Pay levels and how staff is treated are both issues. The facility is nice, opening in 2016, but their management has taken a serious turn for the worse. The ownership of this facility is Morningstar Senior Management of Denver, CO. They provide no e-mail address, no complaint channel via e-mail, web or telephone, and no one on their executive team will either take a phone call or return a message. Sadly, we are going to look for another facility.

These people care! House is always clean and organized. The staff is very friendly and always…read moretaking extra care of their residents.

The Staff here are compassionate, attentive and truly dedicated to providing a safe and supportive…read moreenvironment. the facility is clean, well maintained and gives families a peace of mind knowing their loved ones are in good hands. highly recommended.

I checked out quite a few places before deciding on Sues Place!…read moreThe care givers were lovely and went above and beyond and took very good care of my mom, even showing her love! She was always clean and well fed they were open to any suggestions we had! I am forever grateful knowing she was in good hands 24/7! Thankyou Mary For all you did for my Momma/Gloria

I have worked with Sue's Place for many years and as a RN, I can confidently recommend this home…read more Mary, Sue and all the caregivers go above and beyond to provide a safe and loving home for all their residents.