Called them to replace a bathtub faucet. They scheduled to come in two days. The technician…read morereplaced the faucet. Workmanship was excellent and quick.

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

Wow! That's the only way to begin a customer review for this FANTASTIC local company. They came…read moreto my rescue at the drop of a hat, came out the same day, replaced my well pump in record time, friendly knowledgeable management, talented workers, reasonable pricing and even came in 15% under budget!?!? If you, a relative, friend, or co-worker has a well problem, do yourself the favor and call Bob Burrows at (330) 717-6824 first thing. Let him bring his team and get the job professionally done the first time!!! Highly recommended!!!!

Awesome quality company to have Fireplace work done. Rep. Matt was very knowledgeable & trainer…read morerespected the property & explained in detail what was going on with our Fireplace & What to be expected. Very reputable company!!!

They put in a Fireplace insert for me.. It's beautiful. They were professional, quick, polite,…read moreneat, reasonable priced

I am writing this review to express my disappointment with Curt's Softener, particularly with Dan…read more 2011 I purchased a new 2510 Fleck 1054 (tan) with Dan at Curt's Softener. Over the years, I have had a few problems, and Dan has come out to fix the issues. But on November 22, 2024, I asked Dan to come out and look at the softener system as the tank seemed leaking, and the salt in the container had turned to complete mush. Dan said the tank was 'sweating' and not leaking. He added 2-3 buckets of water to the container and said to mix it every couple of days to dilute the salt. After a few weeks, I was supposed to add salt again. I called him on Saturday, November 23, and told him the tank was not sweating but leaking. He said he would be out on Sunday around 10:00 a.m. I phoned him around noon, and he said he was sick and couldn't come out. He said he would come out on Monday. Never heard from him. I called him on Tuesday, November 26, and he said he was busy with emergencies. In the meantime, the tank was leaking more than ever. I have videos and photos to back up my complaints. Mushy salt was still in the container. Finally, I sent Dan texts with my complaints and said I would not use his services again. I wrote this review to inform everyone that he is not the helpful person he used to be.

Excellent, professional service - Dan changed out the pressure tank, switch and cap on our well and…read moredid it efficiently and at a reasonable cost. Friendly and easy to work with and appreciated his quick service!

I highly recommend this business! I received a recommendation to call Gary when I had an emergency…read morewith my septic system on a Saturday of a holiday weekend. Gary answered my call and was at my house within a few hours to fix the issue. He was knowledgeable and extremely helpful.

Gary and His son always do a GREAT job, always on time and very competitive, friendly knowledgeable…read moreand very nice equipment. Kaufman Septic is a BIG ASSET to our community AAAAA+++++ across the board. Will Always use them!

We COMPLETELY LOST ALL WATER PRESSURE on a Friday night: and struggled finding anyone to come out…read moreon Saturday. After spending $761 dollars with a standard "plumber" that didn't amount to anything substantial to fix it: I called Cooper. Jack Kroah (maybe Korah) was on his way back from another job, but somehow looked us up & was able to ascertain THEY HAD INSTALLED THIS WELL & submersible pump when the house was built in 1983. He not only made it out very quickly... was quickly able to diagnose that the pump motor was indeed bad: pulled it: went back to his shop to completely replace the entire 36' of pipe, new pump & wiring and returned about 1.5 hours later and we had running water again ! The price was less than half of quote I had from my first plumber... and they weren't going to be able to get to us for another 10 days

Everything is right with J & B. I called Thanksgiving weekend about service on my washer and left a…read moremessage. I received a call back Monday at 8 a.m. Rick came out Wednesday on time at 8 a.m. I had received a text the night before confirming the appointment, and a text that morning that the tech was on his way. I like that! Rick diagnosed the problem, he ordered the parts, and I paid the service fee by check. Following the same procedure, he and Mike arrived at 8 a.m. the next Monday and installed the parts. Then they checked the circuit board. Nothing. Rick gave me a price for the board, including the parts he had just installed. I decided for that cost I could buy a new washer. The techs were very kind, agreeing, and charged me only for the service, which I'd already paid. They did remove the new parts to return. Note to self: If the washer is so off balanced that it "walks" several inches, get it checked out now. That rattling/walking can loosen other parts.

Called one time. Explained my dishwasher dilema. Set the appointment…read more Tech called before he came. showed up on time. Actually about ten minutes early. Assessed the problem, fixed it and was ready to leave within a half hour. Man was polite, knowledgeable, kind and even laughed at my jokes. What a great company. If you have a need for appliance repair, do not hesitate to call them. Great company Thanks Dale

We had a septic system installed today. The guys were nice, friendly, an efficient. Thank you.read more

In 2007 we built our home and hired Summit Excavating to install a new septic system. The tank was…read moreinstalled near the back of our home and the mound was installed at the rear of our lot. A few years later we found that the mound was built partially on our neighbors property and had to be altered. Summit looped off about 20' of the mound to remove it from the neighbors yard. The mound was then too small for our house. The mound began to leak causing a large wet area both in our yard and our neighbors. I called Jim Easterling and told him about the problem he tried unsuccessfully to get the end of the mound to seal, I called him several more times and he stopped responding to my calls. The mound has now completely failed with swampy areas at both ends and middle of the mound. I now have to spend a significant amount of money to change my entire system. This company is run by a lazy owner who fails to make things right. I would recommend anyone considering hiring them to look elsewhere