Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

I have been going to this dentist office for years and paying cash, I showed up for a cleaning to…read morefind that my dental plan expired two days ago but they are now not offering the plan anymore. They did not inform me and we could have done the cleaning 2 days ago but no one notified me, so in the end I was left with paying $75. for their new plan plus an additional $210. just for the cleaning that would have been covered under my original plan, I said no and I will be looking for a new dental office going forward.

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.

Have seen Dr. Dow only twice, but have been very happy with both experiences. Both he and staff…read moreare very friendly. I would definitely recommend.

I needed to get an infected tooth extracted and bone grafting for an implant. My insurance was…read moregoing to expire at the end of the month. Dr Dow was able to get me in within 4 days of my phone call. I saved 1000 because I was able to use my expiring insurance to help cover the cost. The service and care I received was excellent! I appreciate him and his whole office staff!

I had a lovely new patient intake experience here. Receptionists were friendly and efficient. My…read moreappointment began without delay and I was delighted to encounter Nona, the dental assistant, because she is sweet as a peach. She was attentive, compassionate and also very knowledgeable about the process of getting the right kind of dental treatment for me. She asked me all the right questions and offered great recommendations, which helped me feel like I was in good hands. Was also pleased that the provider was not in a hurry as can be the case in healthcare visits these days. Will be returning for some routine care with Dr. Lee who in the meantime gave me a referral. Thank you all for your great service.

There's ALWAYS A PROBLEM because they are understaffed and new staff is overwhelmed. The lab in my…read morecase NEVER GETS THE FIRST ORDER CORRECT. I had to wait almost 4 months for a new denture and when the 2nd final one came back,it still wasn't right and the Doctor and Assistant gave me attitude like it was my fault. FRUSTRATING EXPERIENCE THAT WILL MAKE YOU WANNA CURSE THEM OUT. Also, the phones to the Corporate office are all rigged to go into voicemail and you cannot reach Corporate or Customer Care to state a complaint. I encourage everyone to contact the American Dental Association AND THE BETTER BUSINESS BUREAU to stop this community abuse

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

Okay, so Dr John is hands down one of the best dentists I've ever seen..... and with 80% of my…read moremouth being fake teeth, I know a thing or two about quality care. This man and his amazing staff are bar none the best oral care you'll find in the area. His number one concern was my comfort. His staff is always professional, nurturing, and kind. Their sign says Smiles4Oregon, and that's what you always get when you walk in.... The kindest and warmest smiles. Dr John and his staff genuinely care about their patients and I honestly feel like the good Lord blessed me by finding him and his team. Even their appointment reminder texts are personal and uplifting. This recent appointment I had went smooth as butter. And afterward, while he was making some new hardware for me, we just hung out and talked about life, boxing, problems our world is facing today... it felt like I was hanging out with some friends... albeit friends who are freaking artists when it comes to dental care... but friends nonetheless. I love everyone there and you will too. Promise.

I just HAVE to give a shout out to my dentist office. Before I even arrived for my new patient…read moreappointment I knew I was going to love them. They are very honest. Not pushing dental work that does not need to be done. Very kind and personable. At my new patient appointment today, I left with a goody bag filled with body lotion, a candle, bath bomb, a loofah, and other personal touches. Every appointment I can look forward to that small bag of fresh baked cookies. I highly recommend them to anyone, which is actually how I learn of their greatness!

I had a wonderful experience. All the staff treated me with respect and dignity. I very much…read moreappreciate their warm welcome and they had me in and out of the office pretty quick I had a molar to be pulled, and there was no pain wasn't uncomfortable at all in anyway, very professional dentist I will be back for sure and I'd recommend anyone else to take a closer. Look at this Dental practice. They're doing it right here.

Profoundly caring staff; Dr. Steffan is excellent. Ideal location. I had a lot of work done here.read more

I don't know we could have found a better performance than NW Oral and Implant Surgery. Very…read morethorough consultation to start then amazingly efficient having all 4 of my daughters wisdom teeth removed. To top off their great team, Dr. Welch personally called me at 9PM after surgery that day to check on my daughter. Really very impressed from start to finish!

Referred for molar extraction after infection from fractured root. Considered implant but did not…read morewant cadaver bone so will opt for other approaches post op. The pre op appointment went well with lots of information and opportunity to ask questions. However, the surgery itself was extremely well done. Compassionate back office team that worked smoothly and were thoughtful, efficient and kind. The surgeon, Dr. Sweeney ,immediately put me at ease with a low key, calm and kind attitude. Follow up call at home post op was extremely thoughtful and helpful. I would recommend this office to a friend needing dental surgery.