The restaurant food is excellent! And the staff overall is incredibly nice and helpful. The hotel…read morelobby is comfortably and the more casual dining area has a tv where we watched the World Cup soccer. Overall great hotel experience.

Initially checking in, we were given Rooms 214, 219 & 221…read more Getting off the elevator on the 2nd floor, the carpeting in the hall from the elevator to room 214, the handicap-accessible room, was buckling, and none of us would've noticed if it wasn't for my mother tripping over it. No worries, she had a walker, so a disaster was averted. I did let the front desk know, and they were aware of it, and stated that the location is due for updating soon, and that will be fixed. Checking into her room, Rm 214, it was massive, and I was very impressed by all the handrails in the bathroom. There were some negatives of the room though, there were only light switches right by the door when you walked it, and then only on the lamps throughout the room. My mother got up in the middle of the night and couldn't find a way to turn on any lights and had to call down to the front desk. The other negative was that the door of the bathroom, which is immediately to the right of the room door, when opened prevented you from entering the room. My mother has balance issues and called me to come in the room to help her out of the tub, and because she left the bathroom door open, I could not access the room. Her friend was sleeping but could come let me in after she heard me knocking. The next negative is the lack of wastebin liners. I spoke to the front desk and they told me it was company policy in an attempt to be 'greener'. Although I love this sentiment, I hated the smell of my food garbage permeating my room, and ended up walking it down to the lined trash bin next to the ice machine. Myself, and several other patrons staying at your facility, found ourselves requesting laundry bags so we could line our trash bins ourselves. I know they can be pricey, but may I suggest keeping biodegradable trash Bags on hand for those customers who request liners for their bins, rather than putting them in every room at every turnover? That is the end of my negative feedback, I rarely, if ever, enter public pools or spas, and annoyingly enough for my travel companions, I travel with a pool testing kit in my car because of my job. I was impressed by the cleanliness of the pool & spa, and they tested spot on, so I gave my blessing to the members of our party to go ahead and enjoy. I was upset that the first, and only time, we ate at the in-house restaurant/bistro, was after checking out. We had the most fabulous breakfast! Lastly, and most importantly, I would like to sing the praises of the staff at this location. They were always friendly, professional, and very helpful. My mother lost a nut from her walker, which was preventing her from using it. I brought the walker to the front desk hoping they might have a maintenance room where a spare nut could be located. I then had 6 people on the case. Jack, Josh, Laura, Alexandria, Pete and Rin. I was so astounded and appreciative that so many people were on the case. A nut was found, but didn't fit right, and wouldn't stay in place, so Pete & Josh went looking more thoroughly and found something that would fit AND stay in place. They fixed my mother's walker, which she is pretty much lost without. This level of service AMAZED me.

The beach is super nice!! The staff are also very nice when I asked for help they were very…read morehelpful. They also gave me a cookie!! 10/10 experience would definitely recommend

Good little hotel on the beach. We got the beach view room at the last minute ( must have been a…read morecancellation) Room was small but with the beach right there who is going to be in their room? They have some tables and beach chairs available. Also provide wood for bonfires upon request. Very nice staff. Definitely will stay there again.

The Hotel Indigo in Traverse City in my opinion is a solid 3 out of 5. I just returned from a…read moreweekend stay and thought the overall property was well maintained, lobby was clean, room and hallways were clean. I have no complaints. If you are looking for a decent place where you will be comfortable, is close to local attractions, but not needing a lot of frills, this should meet your need. I think however this hotel benefits from not having much competition in the area for a modern hotel with luxury amenities. On the positive side, the best aspects are that the location is in walking distance to everywhere you would want to go for downtown bars and restaurants and the waterfront view is spectacular. The valet and desk staff were also friendly and helpful. The view at the rooftop restaurant / bar is awesome. On the downside, there is a high level of noise from the street and from nearby rooms. The walls are thin, and I could hear people next door talking and in the hallway. Also, the sheets on the bed are thin like paper towel and I was cold and had to wear a sweatshirt to bed to be warm. The bed itself is hard, not firm, but hard. I do not know what the bed is made of, but it seemed like plywood. Bed was uncomfortable, so at the end of a long day I did not get the relaxation of a good night sleep. Also, the bath products were small in proportion. Hand soap was a like a sliver of what you would throw away when you get to the end of a full bar. I would highly recommend making sure you bring your own shampoo, soap, body lotion and whatever bath products you like because you won't have them at this hotel. One other aspect that was an annoyance and not a huge deal was the television. You don't need a lot of television on vacation but it was exceptionally slow to change channels and was making it difficult to watch any television, so I mostly just watched one channel. If you will not be spending a lot of time at the hotel, but looking for a convenient and clean place that is friendly and in walking distance to bars, restaurants and attractions I think you would find this a good choice.

Rooms overpriced. Service marginal. Tried arranging for a 20 person group business dinner through…read moreLisa, event staff lead. She ghosted me for two days. Then I left a message with the hotel manager. This prompted Lisa to finally call me back. She explained the room and dining options and said she'd send me details. Those never came. I ended up reserving space at a nearby restaurant. Roof deck and downtown location are the two pluses here. Don't expect service that matches the price.

Our experience at the Delamar Traverse City was exceptional. This was a quick, but special trip to…read morecelebrate my Wife's 50th birthday. The staff was super friendly and accommodating from the moment we walked in the door, while the lobby and sprawling yet open hallway compelled us to peruse the guest options (i.e. heated indoor and outdoor pools, hot tub, onsite highly rated restaurant, comfortable indoor and outdoor gathering areas, outdoor bar, great coffee stand, etc.). We were surprised by an upgraded room - corner suite due to our special celebration. The room was amazing - spacious, comfortable and with a great lake view, a full and half bath. The workout room is small and leaves a bit to be desired if you are used to a gym, but does the trick for a one-off cardio or strength training. I would highly recommend the Delamar for a romantic getaway, a great place to stay for a wine tour on the Old Mission Point, a family trip, a work trip and more. This is a first rate place that is worth the slightly higher price vs. nearly competitive hotels. Thank you Delamar Staff for an amazing experience!

Great service, great views. Patio bar was our favorite! The singers they hire are amazing!read more

The Best (no pun intended) Best Western I've ever stayed at. The staff was so warm and welcoming,…read moreit was as if I was staying at someone's home. The room was clean and while we were only there one night, there was a large dresser and wardrobe should someone want to stay longer. The bathroom looked newly updated. Pet friendly for a fee. Nice breakfast and coffee in the lobby. Great location too.

I normally don't have a lot of good things to say about Best Western but this is by far the best,…read moreBest Western Hotel I've ever stayed at! The staff was very friendly first and foremost! The accommodations such as a free shuttle with good times too or you could take the free bus that takes you to the downtown area too. Rooms were actually very clean and it really felt like that I was at home. Great modernized rooms too. Though there wasn't much of a view for my first floor room I was close to the lobby which I was very content with. The breakfast had vegan options for my wife shockingly! Breakfast besides that was incredible with what was provided. They had cookies for guests in the evening hours. The fitness room was Prestine as well though I was slightly disappointed that a hot tub was supposedly advertised wish there is not but the pool has pretty solid hours too if the beach isn't your kind of thing. Prices here are kind of high but it was ultimately Justified throughout our entire visit. I will highly recommend and suggest coming here as your first choice if you are staying in the area.

Bravo Hilton! We loved this no frills reasonably priced clean hotel with all of the essentials,…read morejust a short drive from Front street in Traverse City! We arrived early from a long road trip and were greeted by a friendly front desk clerk who to checked us in early. Our room was well-appointed, with all the basics, including hand soap, lotion, shower gel, shampoo and conditioner. There was a small desk, hooks for hanging personal items, hangars, a small fridge, disposable cups, extra towels and comfortable beds. The lobby was cute and modern and had plenty of comfy seating options, small tables, foosball tables, 24 hr. complimentary coffee and tea and snacks, soups, mac 'n cheese, etc. and beverages for sale. There is a workout room equipped with treadmills, Peloton, elliptical, weights, mats, towels and water bottle filler. The front desk has complimentary ear buds if you need them. A basic complimentary continental breakfast is served each morning and parking is free!

I stayed at this hotel for two nights while on a work trip. Every thing here from the staff, to the…read morerooms, to the amenities were well appointed. They have a full hot breakfast as well as a coffee station with coffee and tea available 24 hours a day. I do like an in room coffee maker but even having to go downstairs to get a hot cup of coffee in the morning wasn't a problem. The hotel is two years old so everything is nice and new. The beds were very comfortable and the room a have a blackout shade. Plenty of USB and plugs in the room. They have a smart TV so I was able to stream my Netflix and SiriusXM music. Even with a room facing the main highway it was a peaceful and quiet stay. I can't think of one negative about this hotel and would happily stay here again.

Let me tell you what was great first. Pool with hot tub and sauna all newer and nice. Very recently…read moredone and nice. The balcony view of lake with room was all updated and nice. Nothing 5 star but all very nice. Property had fire pits that were great for sun sets. Beaches were cool but I'd recommend driving to some other actual nice soft sand beaches. Convenient but not great. Location convenient to a lot of stuff. Miss a star for me with lack of food options on spot or bar and price a little high and hotel policies.

Stayed here while in town for a wedding. Prices were quite low since it was winter (March)…read more Pros: Cute, clean, spacious room with a comfortable bed and huge, lovely pillows. Nice common area with a fireplace and comfy couches. The views were amazing. Cons: The front desk staff seems unhappy and passes that along to you. As other reviewers have mentioned, they aren't flexible when it comes to changing your stay or checking in/out earlier than the stated times, so make sure your plans are very solid before booking, even in the dead of winter. Parking is very limited. We were expecting guests to drop by for a quick visit (two hours tops) and asked where they could park. We were directed across US-31 (a busy four-lane thoroughfare) to an overflow lot. We asked if there was anything closer, as one person is in a wheelchair, but they didn't budge. (The parking lot in front of the hotel was empty except for our car at that point.) I'm giving this four stars because it is an impressive property and the winter prices are quite low, but keep in mind that the customer experience wasn't great.

Spacious room, nice big towels. Great view out onto beach and lake. Nice people happy to help…read more Beach is awesome. Clean and combed sand. Extremely clear water! Shallow. Fun to walk out into. Decent pool and hot tub. It was nice they also have an indoor pool and hot tub! Good continental breakfast spread. No restaurant on site but town wasn't terribly far. Convenient to have a Walgreens across the street too.

I wouldn't even give 1 star if it was an option, not only was the room not satisfactory but was…read moretotally misleading with "Mountain View." Mountain View " is a view of the roof line with a pidgeon hanging out waving at us like..."Hey!" and if you're a" "dreaded smoker" don't smoke anywhere I mean anywhere other than the" Designated Smoking Area even if you're the only one around!!! Even when campfire burning beside the area... seriously, this place "Coild" be nice but out of touch millennials make it not user friendly for Gen X and older...Good luck y'all if you decide to spend up to and above 1500+/week for a week here! Go somewhere else...my advice but do what you do...

We chose to stay at Bayshore resort because it is right on the water which was really nice, and we…read morebooked a room with a jacuzzi and balcony which looked nice online. The jacuzzi in the room was definitely a highlight and made the stay feel relaxing. That being said, the balcony was pretty disappointing. We were on the first floor and it was really small with plastic chairs and no sunlight, so we didn't end up using it at all. It felt a bit misleading compared to how it looked on the website but we didn't care too much.. We did enjoy the pool and hot tub, and overall the place has more of an older, vintage feel. The staff were really nice and anytime we requested something it was handled quickly and everything went smoothly. I would consider staying again, but I would maybe skip the balcony next time.

This hotel was perfect. Easy access to private beach, right out front, great pool & nice breakfast…read morebuffet with friendly staff.

Great value. The…read moreplace is a hidden gem. At the end of June, 4 of us stayed in a room with 2 queen beds. (Room 5). The room is very large. It had a small table and a kitchenette area. It is nice that the sink is outside of the room with the toilet and shower, so others could get ready. The beds were comfortable. There is a little porch area to sit and visit. The road is not far away, but traffic was not bothersome. We stayed in one of the 2 room cabins the next weekend. (July 4th). The cabins are set back farther on the property. They seem secluded as you can watch the creek and sit on the porch under the big shade trees. The cabin had a kitchen, living room, 2 rooms each with a queen bed. Again the sink is outside the bathroom which I like as it is easier to share with others. There is free kayak use with your stay. What a bonus. Dave took great care of us and answered any questions we had. It was nice to not be stuck in a hotel room where others are walking up and down the hall and slamming doors. It was a treat to be able to enjoy sitting in the porch in the evenings. We would stay here again

Exceptionally clean and well maintained. I had to arrive after the office was closed and the owner…read morewas very accommodating. I was happy to stay at a locally owned motel and would not hesitate to stay here again.