I have used this facility twice (once for eyeglasses adjustment & Sleep Clinic). Everyone is…read moreprofessional, friendly and helpful. Same goes for the extension services in Westover, WV VA Clinic (I use quite often).

0 healthcare but full blown on Va/Police Safety Checks. I've have had so many safety checks that I…read moreshould hang a "Donut " sign from my roof. It seems that my words don't have any power when talking to this people. From 2024 to present I'm paying for healthcare out of my own pocket more than they are willing to help? Doctors don't do anything? Patient advocate don't return phone calls. And chief the staff held me to call 988. The suicide Hot Line just because they don't wanna deal with the veterans Healthcare.

Dr. Show and the staff are cordial, efficient and helpful. Dr. Show manipulates my spine to…read morerelieve my lumbar and sciatic pain. He is considerate and compassionate.

SERVICE PROVIDED WAS ABUSIVE: The service provided by Dr…read more James Leonette was poor and abusive. I feel as a mother it is my duty to inform female patients about his bullying behavior. As background my daughter is wheelchair bound and doesn't have full use of her arms/hands and is unable to stand and walk. Red Flag #1 When sitting down for her FIRST appointment with Dr. Leonette my husband and I were with her as we are her caregivers. Usually during the initial consultation there are introductions, a get to know you, and your medical history. He didn't want to listen to her tell her medical history and interrupted her repeatedly and asked her instead what her goals are. Red Flag #2 When he was being rough and causing pain she expressed to him that it hurt and to back off, and he didn't adjust pressure, he just said it's going to hurt and to deal with it. To put it into perspective her hands and body are arthritic and osteoporotic. Her hands and fingers are contracted and fragile. For him to not adapt could cause permanent damage. HUGE RED FLAG #3 He wheeled her to the X-Ray room where I wasn't allowed and shut the door. My daughter asked if she needed to take off her glasses for the X-Ray, and he knelt down to her face and told her "You need to calm the fuck down!" Mind you we just met him, she's in a room alone with him and can't leave on her own. When he wheeled her out of the room I could tell something was wrong in her expression and he was off. She couldn't tell me what happened until after we got home because she was so shook up. I called the office immediately to request that I talk with him. When he called back I questioned him for how he treated my daughter, and asked why he did it. He said, "I am unorthodox in my approach and I do it to throw people off of their patterns." To which I said, you just met her, how do you know her "patterns", you wouldn't hear her history? I then asked why he wouldn't stop when she was hurting and asking him to stop and adjust pressure? For both questions he made excuses for himself that he was having a bad day because he was having back pain. He was unwilling to adapt his approach and was unapologetic. To say that my daughter is shook up and feeling vulnerable is an understatement. On paper Dr. James Leonette tics the boxes, he is highly educated and skilled, but in reality he is egotistical and domineering, and based off of this appointment his disposition is ill-equipped to working with the handicap population.

Bev is knowledgeable, professional and passionate about her business. She is patient and adapts to…read moreclient needs well.

I was in a lot of pain and called these ladies around closing time. I had never been there before…read morebut they took me in the next day at their opening time. I had no appointment so they not only fit me in but I also had no wait! The girls there are very friendly and are concerned for their patients. I highly recommend this place!!

The doctor was awesome, however dealing with the front office girls make this place unbearable…read more They have rescheduled my appointments numerous times and treat the customers like they are a bother.

In regards to Luke H. post, the front desk follows the orders of the doctor meaning he THE DOCTOR…read moreis the one who decides when to reschedule appts NOT the front desk clerks. Look at it this way, if the doctor was having clinic and was needed at another facility due to a terminal patient such as for your mother or another family, what would you expect him to do? Stay at the clinic and see the patients or would you want him to reschedule so that he can treat the terminal patient properly? I have been there several times and the staff has went out of their way to accommodate me. They are very friendly, personable and make me feel like family. Some patients are just hard to deal with. The patients aren't willing to move a few things on their schedule, take vacation/sick time etc in order to see the doctor. No office stays open 24 hours to accommadate everyone's schedule. I know that office did stay open one night per week until 7, a few yrs ago, and they had alot of no shows and cancellations so the doctor quit seeing patients that late in the evening. A few weeks ago he opened on a Friday morning for those patients who couldnt get in during that week for whatever reason and guess what 5 of those patients ddin't show up and then they called the office and acted like it was the front desk faults because they didn't keep their appt. So you are totally wrong and dont have your facts together about this clinic. Your appt was probably was rescheduled because the doctor had an emergency and you probably was one of those people who would not work with the next appt that the staff offered you. You are the only one who has ever complained about the front desk everyone I know speaks very highly of the staff in this office.

The staff and dentist Andrew is the very best dentist I ever went to. I was so scared to even walk…read morein let alone let him look in my mouth. When I walked in I was greeted by the kindest lady at the front desk explained everything including my insurance and gave me my paperwork and explained it all. I also was greeted by Andrews wife faith who I recognized from the gas station where they live and I worked at. I didn't have ANY insurance and really should have been denied to be even looked AT. The kind people took me back and reassured that I was safe and everything would be ok. Dentist Andrew came in and made me feel so comfortable and his wife stayed in with me to hold my hand. All he did was look that day but he never had to even let me through the doors. The people are kind and caring and love to help any way possible. I didn't have not one issue. He is covered completely by my insurance and they pay for all of my teeth to be taken out and for my dentures. Getting my teeth removed slowly 3 at a time has been the best experience. He knows what he's doing is gental caring and not judgemental and fast. He takes pride in his job and is so busy. Sometimes he needs a break for some relief from him pulling teeth and takes time to himself and his family. You can tell they are so amazing kind caring people who deserve to have the very best review. I can't thank the office enough everyone is so awesome

I believe I was among Mike Masons 1st patients and he helped me tremendously. He taught me…read morestretching and a couple other things that I could do myself. Here we are in 2025 and I'll be giving him a call as I'm in desperate need again of his care. Him, his staff are caring good people

I've always had a good experience here, and everyone has been quite helpful. I am in a better place…read morethanks to the services offered, and I've always been helped when I need to make an appointment adjustment.