We had a very disappointing experience with S&G Carpet…read more The initial installation was extremely poor, staples and nails and screws were left exposed on the carpet and also thrown on the floor (a safety hazard, especially with small children), debris wasn't cleaned up, and there was even a spill that was not disclosed until we pointed it out. The carpet also had to be redone due to workmanship issues, requiring multiple return visits and extending what should have been a straightforward project into several days. (Install was Monday and was finally properly completed on Thursday) While the company eventually sent a different installer to correct the work (2 more times), the process to get there was frustrating. Communication from management was argumentative and combative at times, to the point that I did not feel comfortable meeting alone and asked my husband to be present. The tone of the interaction was noticeably different in person. We ultimately reached a resolution, but it took far more effort than it should have. After spending nearly $8,000, the level of workmanship, professionalism, and overall experience simply did not reflect the value we were promised. I would strongly recommend closely monitoring any work done and documenting everything if you choose to use this company.

The installers were very precise and thorough. Very knowledgeable and helpful. They worked a…read morelong, hard day to get our floor down. Excellent service.

I have had Murrys do my floors three times now and find the work very satisfactory to my needs…read more Will definitely use agian if needed!

Charlie called and came out and measured. Thanks Charlie. We will go look at carpet tomorrow. Ill…read moreupdate again after that.

First class service. It was my first time purchasing flooring and glad Les Mcadoo was the guy that…read morehelped me. Les is very knowledgeable and provided great customer service. I would absolutely recommend him to anyone that would need an expert in the flooring business.

Terry was just out at my house for the fifth time. Our carpets are at least 10 years old and have…read moresuffered through many kids and grand kids as well as cats and old dogs. Everytime I call Terry I think this will be the "last time" for these carpets because I will need to get new carpet. Terry always just laughs and says he's seen worse and assures me he'll make it better and WOW does he. Great attitude, professional service and very reasonable prices. He is always on time does exactly what he says he will do. I can't recommend him highly enough!

Issac was great to work with.. Fair and honest pricing on a urgent carpet repair. He was able to…read morestretch it back out and it looks new.. Was also on time!

Isaac does an amazing job! Very flexible and makes it look brand new. He's fixed my carpet twice nowread more

I LOVE the King's family!!! They are so friendly, helpful, patient, and encouraging!! Debbie was…read moreso helpful when it came to pairing tiles and helping me find what i was wanting and picturing in my mind!! I'm looking forward to going back when I get to do my kitchen!!

Great company to do business with. Did flooring (wood & carpet) thru out the whole house. They had…read morethe best pricing and were easy to work with, as our schedule was a moving target. But they made it all an easy process with great results. Would definitely recommend!

Very knowledgeable of proper cleaning techniques and carpet care. Tested for colorfastness on one…read moreof our wool area rugs and treated stains and high traffic dirt from family room, carpet looks brand new! Level 2 cleaning in heavily dog-soiled room looks and smells great now. Highly recommend and will be using Pristine Pals for ALL our carpet and upholstery cleaning. Thank you, Malik for your excellent service!

From the owner: Arkansas Floor and Upholstery Care is one of the only companies in Fort Smith that offers full…read moresubmersion hand wash rug cleaning. Wool, silk, cotton, rayon, and other fine fabrics can be easily ruined by improper cleaning techniques. Our experts are trained to identify fabrics, and are equipped with the proper cleaning agents and equipment to clean all of them. Schedule a free estimate now by calling the number below. 📞 479-353-3015

We've gotten our carpet here year after year. Charlie is super easy to work with. You can't beat…read morethe quality of carpet for the price. We've also had good experiences with their installs although we don't use them every time. I tell everyone to go here for carpet.

Honesty could really improve. They KNEW our square footage was 1800 sf. Our advertised home was…read morelisted at 2250 sf. We had no reason to check it out...Carpet Warehouse had their installers measure our 1800 sf home, and they charged us for the 2250 sf we thought we had. When we tried to show "Charlie" and his wife our overcharged, he cursed us and told us not to step foot on their property. We lost over $2000 to these people. My wife and I are both 75 years old. We don't have the strength or funds to fight them. Please make sure of everything you buy here, and check prices and check the quality of their installers work. It was a B minus.