Went down hill after new ownership. I had the same rate, and was promised the same rate as a loyal…read morecustomer. The new company that took over, no notice, and up my rates. They make it hard to stop my subscription, but I finally did. Way too expensive for digital online news.

I think spelled out in one word is incompetency. Rude…read more Carefree. All of the above. They know there the only game in town. Customer service isn't in there in employee handbook. nor do they care if you're satisfied with their services or not..

I haven't received my newspaper for the last 3 weeks. I…read morecan't reach the delivery service, as the message always says the number has been disconnected I so look forward to the Sunday Chron. and it is so frustrating to not receive it, and then not be able to do anything about it. We need a new delivery service in Napa! This one is impossible to work with-- and my money is down the toilet every week.

Remember the 70's and 80's? Back when papers were delivered by kids on BMX bikes. We'd get up at…read moresome ungodly hour, go through the stack of papers with rubber bands, sling the bags over our bikes and would deliver the papers. We'd remember who specifically wanted the paper on their doorstep, and we wouldn't f* up the job because even as 12 year old kids, we didn't want to rip off the customer. My how times have changed. I don't care if the paper ends up on my doorstep, I just want my paper. And for a solid month and a half, I've had to fight with both the Chronicle and the Register to get my paper delivered at all. The common denominator? Borreson's News Service. I'm not an ogre; I recognize that times are tough all over and that everybody needs a second (and sometimes third or fourth) chance. But I've lost count of the number of times I've had to complain about my paper missing. It seems that the grown adults at Borreson's News Service can't even do what a bunch of 12 year old kids on bikes can do. Don't subscribe to the Napa Register or SF Chronicle. If you have a single problem, you'll never get it resolved. Until the Chronicle and the Register start putting their foot down on these awful delivery companies, nothing's going to change. You're just throwing money away.

It's completely befitting that the wine bible should have their west coast affiliate situated in…read moreNapa wine country, is it not? And the fact that it is housed here, in this stately & majestic mansion in Napa, is equally befitting. I'm not sure what I expected to find, but, knowing that WS is headquartered in New York, I wanted to check this branch out. As soon as I got to the door, I saw the note that says they are not open to the public. Well, I knew that already... Just before I turned around to leave, someone came to the door & opened it. I did not ring the buzzer, I swear. Janine was uber gracious & warm. She didn't seem the least bit annoyed that I wasn't a rep, or here on official business. We (my boyfriend walked me to the door) explained that we were in the area (totally true), & that I just wanted to see what goes on here. Janine explained that WS is headquartered in New York, & that they moved in here in 2006, after the mansion renovations were completed in 2005. She then went on to explain the various regions/wineries that this office reviews; most of which I don't remember because there are too many to list, & quite frankly I was kind of amazed that she was still talking to me in the first place. THEN she asked us if we had seen the most recent issue...& gave us one to take home, along w the new issue that had yet to be released. The cherry on top? She put them inside of a WS tote bag. Lastly, she actually apologized that she couldn't let us in & give us a tour. When we should have been the ones apologizing to her for taking up her time. So how does a private office that is not open to the public get 5 stars on Yelp? Janine. That's how. And, it is the wine bible, after all. 5 stars.

I was initially excited to see this magazine in our mail. But I am very disappointed to see that…read morethe focus is mostly on Napa and Sonoma Valley wines. Please broaden your horizons. Some of the best wines come from the smaller wineries in the Livermore valley -- Cuda Ridge, Steven Kent, and McGrail all come to mind.

Trying to find someone in the Napa area that does auto decals/pinstriping was not easy. I found out…read morethat Silverado Trail Auto Upholstery did it, but then I heard about Larry, the owner of this business. He has 15 years of experience in sign making, but he was rusty with installations. He beat the upholstery shops price quote, so I went with him. He showed talent in helping me finalize the design I was looking for & patiently (i.e. slowly) installed it. Over time I'm sure he will get quicker. I would recommend Suzy Signs , but if your project is on a tight deadline keep this in mind.

From the owner: Opened in July of 2015. Larry Vance, sign maker with over 15 years experience.read more

Amazing little shop with the cutest gifts! The owner Karen is AMAZING and greeted us as soon we…read morewalked in and was extremely helpful while answering all of our questions! She also handmakes all of the beautiful jewelry. Highly recommend stopping in here for all of your gift, printing, or embroidery needs!

Jeff and company provided a same day custom T-Shirt as if it was "just another day in the office."…read moreHigh quality at a very fair price. Thank you, Jeff. I highly recommend for multiple screen print T-Shirts , ink print, or vinyl print. They do it all. If you need it quality, call Jeff and company.