This has nothing to do with Dr. Hardeman, I am sure he is a fine doctor and well qualified from his profile My Brother had him when he was in the hospital and thought he was terrific. I tried to make an appointment with this doctor and there was a two month wait. So I scheduled the appt. The day of the appt., I came all the way from Laguna woods and I stopped at my daughters in Yorba Linda to pick her up since she was going with me. When I told her that his office did not call to confirm the appt. and I had an uneasy feeling about it. I thought I had better call just to confirm. They proceeded to tell me that the appt. was cancelled and that the doctor didn't have any openings for another two months. I was, needless, to say that I was very upset because I needed to see a pulmonologist and I had already wasted two months waiting. I wanted to speak to someone regarding this since I had not been notified of the cancellation. They tried to connect me with his nursing assistant from his office, but couldn't locate a person by the name of Andy. He called me back later that afternoon and told me that they did indeed call me to cancel. That call was never received. He proceeded to tell me that the doctor is very busy and their very busy in their office when this happens, as though he wasn't going to take any responsibility that this happened. I proceeded to tell him that I didn't appreciate coming all the way from Laguna Woods to find out I was cancelled. He became very rude and said I don't even know where Laguna Woods is and we did call you. I said I hadn't been called or I wouldn't have made the trip. When I asked him when I could get an appointment, he told me in another two months. I proceeded to tell him that my primary doctor had sent a consultation letter to Dr. Hardeman to expedite him seeing me. He said that they never received a referral. In checking with my primary doctor, this wasn't true. Andy told me he would check with the doctor to see if I could get an earlier appointment and he would call me back. Of course, just like the notification of the cancellation, Andy, the nursing assistant of Dr. Hardeman never did call me back. Thank you ANDY, you made such a good impression to be left with of Dr. Hardeman office and St Jude's Medical Center and the way that you represent them. It's unfortunate ANDY that they have a employee like you working for them and giving that establishment such a bad impression to future patients. read more