Nasty! Dirty restaurant! No customer and still dirty! The hamburger was cold and gross. The Nashville hot chicken was not a fillet. It was two chicken strips with some seasoning sprinkled over it. I would not recommend this restaurant for anyone! When confronted with the natural hot chicken strip sandwich not being Nashville hot the one kid said "hey this guy's been complaining about his sandwich to the guy that order more seasoning to it" avoid this restaurant like the plague!!! read more

Just went there this afternoon. I saw the previous manager at the back of the restaurant. I told him that I was short on a burger patty on the double burger with prime roast two days ago. He said ok. A new lady appeared at the window and said she was the manager and that I was too late telling anyone the problem. So I paid for a double, and said I would not be back. She said that was my problem. Funny attitude considering they have problems keep people working there. I was just there that morning and they only had two people working in the kitchen. Causing long delays in food. As life long customer l will no longer shop at the Westminster, SC RESTAURANT. i would think that with the drop in business and employees, They would try to keep customers. "Never more, says the raven" EAP. I am a life long customer, I'm 69 and grew up in Westminster. I'll go to Walhalla or Seneca from NOW on. No reply expected! read more

Here it is 8 AM and doors are locked. They have an issue every day for their lack of service and poor attitudes. I'm just wondering what the issue is for bad and cold food now days. They say they heard an explosion and lost power. I'm guessing a transformer blew but it could be anything today. I've decided to finally leave a review because it's daily an issue one thing or another. read more

Have lived in this area almost 2 years. Have been to the Westminster Hardees drive through about a dozen times, usually for breakfast, and only if I really don't feel like cooking. The quality of the food has been inconsistent at best, terrible at worst. Have been undercharged (once) and overcharged multiple times. At different times the food has been cold, oversalted, or otherwise inedible. Have wasted a good bit of money hoping for the best. Today's adventure consisted of 2 sausage and gravy biscuits. Couldn't get simpler than that. Biscuits were okay, but both flour and sausage had been left out of the gravy - it was slightly thickened milk with a lot of salt and pepper. Could not eat it. Am done. read more

It's edible, and one of the only fast food places that is ever open in this town. It's good if you're starving and need something fast, but it's super greasy. read more

HA! This Hardee's is a joke. We were staying right down the road for a wedding and wanted something fairly late at night, so we ventured over this way. First of all, it took five minutes or so before the drive thru attendant acknowledged we were there. Once she came on, she struggled to take our order (there were two of us - it wasn't complicated). We repeated and repeated what we wanted and eventually it appeared to be correct. We pulled around to the window and she just looked at us and walked away. We were the only people here, what in the world could she have been doing? I've never experienced this before, but we finished our transaction without her saying a word. It was very rude and she was obviously not worried about customer service. We get back to our room (a 4 minute drive) and find the world's coldest fries. They were obviously leftover from earlier and had that i-was-under-a-heat-lamp taste. We were given the wrong size coffee and didn't notice until we got home as well. It was a mess. Seriously, you might be hungry, but it isn't worth it to stop in here. read more

They would not allow me to place an order of a breakfast platter and they said Hardee's discontinued. So I called Seneca location and they offer it and it is still on the Hardee's app to order at this location. Lady was rude! read more

I've enjoyed my meals here, sometimes it's lacking but that just really depends on how busy it is, I had some pretty rad chicken tenders and sandwich's here, I don't eat here as much anymore but man the workers here are super friendly and helpful. read more

Southern people in the food industry usually tend to be very friendly. So I will admit even while at this store during my visit the workers were overall friendly and trying to be helpful to the patrons. That is seemingly where all of the good ends though. I went here during the 10:00am hour on 11/5/2016. For some reason the drive thru line was rather long (expected since morning rush and what not) so we decided to go inside. To no surprise the line was long/backed up inside too. I wait in the line for a good deal of time (honestly I wish I timed it, likely 10 minutes or so). Finally when I get up to the front register employee I hand her two coupons and say I would like these two offers (each BOGO's) for me and my family member with me. And then I add a coffee. The weirdest part about this ordering experience is, upon completion they do not ask for your name to type into the system so they call call out a name when the order is ready OR give the customers a receipt which usually has their number which is sometimes called out at fast food establishments. This was the strangest thing to me, because I have worked in the fast food business and been to many establishments across the US and never had a NO name/NO receipt (until you receive your order) policy. Alright. Strange, indeed... but I figured I would just wait for my food. This is when I realized (as expected) that that policy was a terrible idea. Mistakes are made in fast food which is understandable, but without a receipt given in order to hold and review for accuracy, then food gets made and wasted when mistakes arise. A little boy around 10 years old maybe had multiple issues with his order and even got visibly frustrated with the handling of his complaint while I waited. I couldn't tell you how many times and much time it took for them to correct this issue. So again, me and many other patrons are waiting for our food. It is clear by now it is taking too long. By this time we are discussing the issues with their process, hearing thew workers yell out what is needed and why its needed now. Telling them to listen to me, not look at the screen. In short, one big mess. There was absolutely NO order. None. So by the time I get my tray of food for dining in, Half of the order has been sitting out on the counter for a good 5+ minutes. Then the worker asks me from the prep station what I was waiting on, I respond. A few minutes after I get my order. I was perplexed because there was 1+ item that I did not order. I figured perhaps it was a bonus item due to the wait. Some restaurants do that. After I sit down I realize that it was not a gift item. Instead I was charged for an extra item I did not order. So I go back up to the cashier, and then I ask for a refund since I didn't order this extra $3.00 item. Again with little to no order, it takes about 5+ minutes for the manager to come over and process my refund. That IMO was unacceptable. How do you make a mistake, and despite how busy you are, not correct it right away when it revolves around refunding money. People are busy and shouldn't have to wait longer after an already super lengthy process. Then I ask for my receipt back. The cashier gives it to me, but the manager says I need that receipt. This was really aggravating because, no sir, this is my proof of purchase not yours. If you need a copy you need to reprint one for yourself. So I tell the manager no, it is mine, I need a copy. He eventually backs down and I get to keep my receipt. In short, I think the people here have and had good intentions. My issue is they need to change their processes. 1) Give receipts to people who order food inside. 2) Perhaps add names to the orders to call people by that or an order number if you do number 1's suggestion. 3) Work as a team better. Don't clear out your line of customers and say "Yes I finally cleared out my customers" when you are cashier, but since busy, ask what you may do to assist or bag orders or at the least clean up the store. It is called fast food, but this visit took over 45 minutes of waiting for 4 items and a coffee that I poured myself. I have faith that this can become fast food, but today my visit was not fast food and I would not return because there was little to no sense or urgency which is required for fast food. read more