UPDATE as of 9/14/2022…read more The $8.00 transaction I referred to below has been credited to my account. It took over a month but it has been made right now. I think this is something that people should be made aware of. On August 7th I went to the MCDONALD'S restaurant in Jerseyville and attempted to placed an order through one of their self order kiosks. I placed my order using their selection screen and then paid for it with my debit card. The total amount came to $8 dollars. So here's where it gets interesting. It never gave me a order number or any type of receipt for the transaction. It didn't appear to me that it went through so I told one of the employees working behind the counter what happened. She went to the back to see if there was an order showing on their screen that had the items I ordered. She came back and informed me that they did not have any order showing those items on their screen so it didn't go through. She asked me if I wanted to just give her the order at the cash register. At this point I specifically asked her if that order at the kiosk gets charged to my account will they reimburse me for it. She said yes they would. So with that I placed the order at the cash register. I made some changes with the order at the cash register which caused the total amount to be $5.74 for that order. I then got my order and took it home. The next morning I pulled up my checking account via my online banking and to my dismay there was the $8.00 transaction charged to my account. I printed off the page with the charge to my checking and took it to the restaurant to get reimbursed for the charge. I spoke with the manager about it and she said that I would have to file a dispute for the charges with my bank which in this case is Credit Union 1. So that's what I did. After waiting a couple of weeks to hear from them I finally wrote them back to see where things are with this. They said that in order for them to dispute this transaction they need to have a receipt. And therein lies the rub. I don't have a receipt for that transaction. So it's kind of looking like I will not be getting my eight dollars back. It's not like eight dollars is going to break me. You can't hardly buy two gallons of gas with eight dollars but I really don't care to donate it to MCDONALD'S. So I am writing this just to let others know that I believe there are some issues with those self order kiosks. I have ordered through them before and didn't have a problem but this time it ripped me off. I will not ever be using them again. It's also going to be quite a while before I will be ordering anything from a MCDONALD,S.

My experience at McDonald's was really disappointing. They were out of fries, which was frustrating…read moreenough, but then my tea came with only two ice cubes. The caramel frappe machine also seems to be down every time I go, so it's becoming impossible to get one. On top of that, the service has been consistently rude, and the inside of the building was dirty and poorly maintained. Overall, there are way too many issues for a place that should be providing quick, simple service. I really hope they improve their cleanliness, customer service, and availability of menu items.

Stopped in for a bite while home visiting family. I am not a fast food type but I wanted something…read morequick for dinner. The drive thru service was quick with the order and pleasant. They also did not skimp on the catchup for the fries or napkins. The meal was actually very good considering it was served in less than five minutes. A great brisket sandwich for a decent price.

The line was slow as heck. Been there for at least 10 to 15 minutes. Who ever was taking the order…read morein drive thru was rude, might be the last time I come here.

There out of all burger for any sandwiches. So that limits the Menu obviously and they still didnt…read moreget my daughters food right.

Went through the drive-through and orderd a chicken sandwich and onion rings. Drove to the window…read moreand paid. Was then informed that it would be a 20 min wait on the chicken. I was on my lunch break and did not have time to wait 20 min. Would have been nice for them to mention that before I ordered and paid. They gave me a cold double whopper and cold large french fries as compensation. Restaurant is constantly dirty and workers are usually vaping outside instead of prepping food or cleaning. I strongly encourage you to eat at one of the other fast food establishments in town. They are all markedly better than this.

There WAS NO ICE IN THE DRINKS THE DRINKS HAD NO FLAvor the cinnamon delights were a little cold…read more Get more cream for dirty sodas

every time I order something from this place they forget a item!! spent $3 on a drink today to not…read morereceive it. waste of money!

I was in the drive-thru and was told to speak up because she couldn't hear me, so I did. After I…read morespoke up she said she didn't ask me to speak that loud and was terribly rude to me. I repeated my order twice to her and then went to the window and she handed me the wrong drink, I proceeded to tell her that wasn't what I ordered and she insisted that she heard what I said and that it was my drink, (I ordered a dr.pepper and she handed me a mountain dew.), she proceeded to yell at me and told me next time we want to order just come inside. This was by far the worst experience I have had here and I hope that she treats other customers better.

My mom got food poisoning! So bad please don't eat here! So sad. I got home from work and she was…read morethrowing up and she didn't feel good after she ate Dairy Queen. The food wasn't done.

I can see why this place is so well known! I got the cheeseburger with fries. The burger was…read moremouth-watering delicious. The fries were great too. Prices were fair, and there was plenty of seating at picnic tables. All of the staff were kind and helpful. I will definitely be back!

Great place to eat a must stop when in Clinton County IL…read more Will not take cards, ATM next to order window.

Great food and service. Great ambiance. I go there often. I really enjoy the order ahead on…read moretheir website.

Horrible, Ashley the sever was terrible to me! The food looked spit in, and I just overall hated it!read more

This is a new location and a new gas station. I've been to champs chicken before and I have always…read morebeen pleased and my kids love it. I came today to pick up a meal for my kids and the chicken was super fresh. They offer regular or spicy and I got a meal which includes two sides a biscuit and a drink. Besides that I picked were mac & cheese and corn, which is one of my favorite sides they offer, then I got a biscuit and a drink included in one low cost. The staff is super friendly and I really enjoy this location!

From the owner: Where crave-worthy flavor fuels everyday champions. Home of crispy, double-breaded fried chicken &…read morethe Champs Chicken Signature Crunch, hand-prepared fresh daily with a special spice blend for the perfect flavor & juiciness in every bite. Whether you're fueling a family dinner, a celebration, or grabbing a quick meal on the go, Champs Chicken is your trusted companion for homestyle food. From our premium sized chicken tenders dipped in our Signature Sassy Sauce, to classic sides like creamy mac & cheese or battered french fries, we've got something for everyone. With family meals, catering trays, & exclusive app rewards, we make it easy to enjoy great food wherever life takes you. Fresh, flavorful, & always ready. Come in today!

This is a convenient location for truck drivers and travelers because it is attached to a gas…read morestation that also has a Dog Park. I was disappointed that this Hardee's doesn't have curly fries. We ended up ordering the spicy chicken and honey mustard wrap (2 for $5) and we were amazed at how good it was. Service was prompt through the drive thru.

The lady at the register is definitely an issue like many other complaints on here. I was just told…read morethat Hardee's has never had a steak biscuit before. These people smoking rocks in Illinois or what? Hardee's is the original steak, Biscuit. Very condescending ignorant and uninformed workers.