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    Harbor Freight Tools

    4.7 (3 reviews)
    ModerateHardware Stores
    Open 8:00 am - 8:00 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.3(23 reviews)
    1.0 mi

    Went to my local Lowe's yesterday. in Shelby NC. I needed 3 pieces of plastic lattice. It's not…read moreheavy, but it's bulky & proved difficult for me to load onto the rolly cart. A Lowe's employee, passing by, saw me struggling and asked if he could help me.....he loaded all three pieces onto the rolly cart and promised to meet me up at checkout to help get the lattice into my car. He did that, rolling the lattice, tying it together, then stuffing it into my back seat. What a wonderful, thoughtful thing to do! Thank you, David W., for all your help yesterday, from a grateful shopper!

    Lowe's review…read more Business reviews on the internet are often a polarizing topic. However, I feel honor bound by God, Jesus, and all his saints to tell you my experience attempting to purchase a dishwasher at the Lowe's in Shelby, NC. I can no longer sleep soundly at night, knowing that people continue to give this business their hard earned money. We moved to a new (to us) home and ordered a new dishwasher online, the night of May 21st. The house's original dishwasher was presumably made with pre-Cold War technology. It sounded like we had a freight train revving up, every time we presumed to press "Start". Anywho, Lowe's advised we would have delivery on June 6. After my delivery window came and went, I ended up hearing from the installer. Now, the installer is a seperate company than Lowe's. Lowe's subcontracts out the installation of most of it's major appliances, and this was no different. Anywho, the installer advised that there must be a mixup, they don't have my particular dishwasher in the truck. They'll reach out the next business day(it was Friday) once they hear back from Lowe's appliance manager. That Monday, I spoke with the installer and he said I needed to speak with Lowe's Installation Team. Now, LIT is a separate entity from your local Lowe's. It's a corporate office that manages your installation and delivery. It is not a local person. I leave a voicemail with LIT. The next day I get a call back. LIT advises they discovered that the local installer installed my dishwasher at someone else's home. No worries, they say, they're going to send the installer back to that house, pull out the machine, and I can have it installed today. I refuse, advising that it is no longer a new machine. I've paid for a new machine. I ask if we can go ahead and cancel the order. LIT advises that I need to speak with my local Lowe's to get the item refunded. So, I call Lowe's in Shelby, where the first employee tells me that their system shows my dishwasher as delivered and installed, and if I want to dispute that, I need to file a chargeback. I refuse, since if their documentation shows it as delivered, I'll lose the chargeback dispute. I ask to speak with a manager. The manager is probably the worst person in customer service I've ever interacted with. I've had nicer interactions at the DMV. I've felt more at ease during a Pap Smear. This gentleman berates me and says he has no idea what's going on, that it's his store and he needs to look into it. He hangs up. And it's been a full month and I can't get anyone to pick up the phone. I'm out $800 and I'm still using Soviet technology to get my dishes clean. Don't use Lowe's, specifically the one in Shelby. I'd rather wash my dishes with barbed wire and orange juice than give them one more dollar of my money. At this point, it's actual theft.

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    Bridges True Value Hardware

    Bridges True Value Hardware

    3.8(6 reviews)
    9.9 mi

    Just moved into town and we absolutely love bridges true value hardware. The staff is incredibly…read morehelpful, and the store is well stocked with everything we have needed. Prices are affordable and they offer extra services like tool maintenance, key cutting, customizable dog tags, propane re-fill, etc. This is an awesome store, definitely pay them a visit!

    Bridges True Value Hardware is probably the best small business hardware store I have ever…read morepatronized. They aren't Lowes or Home Depot but that's ok with me. For a small town store they have a large inventory for everything from "soup" to nuts in the hardware world. When you walk into this business don't be surprised if you are greeted with a welcoming smile and called by your name. Everyone here is friendly and helpful. I love being able to get what I need there as opposed to driving all the way to the big box hardware stores and it is rare that they don't have what you need, from clothing to tools to lawn and garden supplies and parts for just about anything. The staff is always friendly and knowledgeable. They know the items they carry and exactly where to find them. Aisle are clearly marked with street signs so if they can't take you to find an item, they give you exact directions on where you can find it. Best of all, this business supports the local community by partnering with a local business to grow food which is then donated to a community kitchen to feed the hungry right here in our town, and these are our neighbors who might otherwise be going to bed hungry. So yes, there are times when I know I could get what I'm looking for elsewhere at a lower price, but I choose to support this small business which supports our community by helping feed the hungry, supporting our local theatre and scouting groups, and sponsors ladies night at the hardware store and other events. I love this place!

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    Harbor Freight Tools - hardware - Updated May 2026

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