Awesome to have this store in Sand Springs. Ran into a real sphincter today, however, in that score, resulting in the score of 2. This gentleman was standing at a register talking to a customer and I stepped behind him with items to purchase. This employee concluded his conversation, completely ignored me (6'2, 350, big ole beard) and walked away and started talking to another customer....totally ignored my existence, or that I was in line...waiting on him. He concluded that conversation, and I am still waiting, another associate come out, looks at me, looks away, as the original associate totally ghosts me.
Soooooooo I shake my head and start walking to another line.....now, associate #2 decides to move...too little too late.
The prices are good, and for the most part, my experiences here have been positive...but it just takes that one associate blowing off a customer, and that customer's day is ruined, and customers talk.
Kudos to the cashier that rang me up. She was super positive, polite, and friendly. read more