Well stocked and very helpful staff giving personalized service. I love having a neighborhood…read morehardware store in Plant City again.

Surprising nice store. The employees were EXTREMELY helpful. I forgot a small item and they called…read moreme to tell me. NICE!

needed a key for a shed duplicated. I called a locksmith and he apologized for not having the…read moreblank. Called White's and they said they had the blank. Went there and got two duplicates and it was quick and they were very courteous and helpful;\. Would recommend them for keys.

Customer service is great, quality is the best. I love this store. Turn around from big box store…read more I promise it is worth a couple extra miles.

Locally owned and operated. When we were building out home, Bagwell delivered a water heater to the…read moresite, and we paid less than Home Depot was charging for the same item. We use the Frostproof store. They're friendly, & knowledgeable. Prices are good, too.

The Lowes in Haines City FL is the worst when comes to customer service availability. You can…read morenever find anyone to help you. They need to hire more people.

I would give zero stars but it's not an option. Let me tell you all how they tried to scam me, and…read more3 mos later, I am still fighting with them. It's a lengthy story, so buckle up! And if you use them for home improvement or airbnb stuff like I tried to, PAY ATTENTION. I went onto their website and ordered a new hot water heater and decided to use them for installation. So when you do this, they have a rep call you, gather some info, take card info, tell you what THEY recommend, etc. so they convinced me to buy a water heater (the AO Smith 500) which costs approx $2300. A little pricey, but the gentleman swore by it and I didn't want any additional problems in my Airbnb so I agreed. Spoke w/him 7/2/24, scheduled install for 7/3 (same day I had guests checking in) they were supposed to arrive at 3pm, didn't show up until 7. They installed, and left. 6am PST (I'm on west coast, Airbnb is in Florida) I get a msg from the guests saying they have no hot water. It's 4th of July! I call, and ask them to come back out, they tell me they don't work on holidays. I apologize to guests, promise to have it fixed 1st thing Friday morning. Call them as soon as they open, they say they can't come til 3. Inconvenient, but fine, I agree. They don't show up until almost 7 (again!) the guy is there for 5mins and tells me he can't fix it because they broke it upon install and he has no tools to fix it. So I have to wait and call back Saturday morning. We are now on day 3 of my guests having no hot water. I call, and there has been no notes, no communication no one scheduled to come back out (I'm now being told I have to contact this 3rd party company because, unbeknownst to me, Lowe's doesn't have ppl they send out, they hire companies and send them) I speak to their supervisor who is rude and definitely NOT interested in fixing a problem his workers created. I ask for a new heater and tell him what the worker told me, but they refuse and tell me they have to buy parts. As a consumer who wants a heater that was broken upon install and now has to get aftermarket parts?! NOT what I paid for. I get Lowe's back involved, get assigned to a woman named Ashley Cruz. At this point my guests are pissed and demanding a $500 refund for their stay. I tell Ashley and she apologizes and says they will reimburse me the $500 because of all the issues this has caused. At this point, I am BEGGING them to just replace it, and no one will. They tell me I have to call the manufacturer about replacement. I call,give him the serial number on the unit he tells me it doesn't match. His exact words are, "this serial number belongs to a Home Depot unit. They are the only ppl that sell this particular unit " so I call Ashley back and tell her they can't find the unit. She insists that there has to be other numbers on there and that I gave him the wrong numbers. So I send her pics of the entire unit w/serial numbers. We then call him again on conference call and he tells her the same thing. We get "disconnected " and I can't reach her til the following Wednesday when they say they are going to send ANOTHER person out to repair the unit. He's there for an hr or two before he calls and says they're going to replace the unit. They finally put in a new heater and was working fine, but two problems still exist. A)They still haven't reimburse me the money Ashley said they're would b) I'm still bothered by what the manufacturer said. So I ask Ashley about the money AGAIN and she says they denied my claim. But they also want to collect for the heater (the card I gave them to put on file got hacked during the decals so the card got canceled and they could no longer charge it) so I tell them to discount heater or reimburse $500, but all I get is crickets. And I'm still unsettled by what the manufacturer said. So I start going back and looking/researching. THESE PPL TRIED TO CHARGE ME $2300 for a hot water heater and install a completely different and cheaper unit!! And thought I wouldn't know because I'm out of state! Please see pics I attached below. So not only did they not honor what they said about the money, they were seriously trying to get over on me. Now that I know, no one will talk to me except to ask me to pay the balance! Seriously check out the pics! These are two COMPLETELY different units! I ordered the one on the right, they installed the one on the left (which, upon research was no more than $1000) I only got the one I actually ordered after the call w/the manufacturer! Crooked, crooked company! NEVER AGAIN! So business owners, beware! Check the pics for proof!

This local owned hardware store has a lot of specialty items you cannot find at the mega stores.read more

Stephanie was awesome she accommodated me in a timely and professional manner. store is tight but…read morewell organized.

I love the celebration hardware store because they truly know what they are doing and they are…read morehelpful each time. I don't know what I am doing for a lot of my projects. I use YouTube and assistance from others to learn. The crew here is always super helpful and knows what to get and where to get it from. Their advice has helped me in projects and saved me time/money.

I do not recommend this store for your purchases.They are not helpful.They are not willing to…read morelisten to their customers when something happens to their cheap tools

... every time i step in their store...i am immediatly greeted with a friendly hello and helpful…read moreassistance ... the owner actually takes the time to listen and solve the smallest of my plumbing/hardware needs in such a way as to make them seem more important than they really are ... and also making me feel way more important than i probably am ... you don't get this kind of service anywhere else ... i would highly reccommend cauffield hardware over all competitors ... including the so-called big discount box stores mahalo

My submersible pump failed. I contacted both Caulfields and a secondary business. Both provided…read moreservice calls, explained their analysis and provided estimates. Inasmuch as I have knowledge and experience in electrical, I chose the other business for the service. I received an invoice for Caulfield service call, which was legitimate, but when I went into the store and spoke with Taylor Caulfield describing the action ( or inaction) his service personnel did, compared to the use of an ohm meter completed by the other company, Mr. Caulfield withdrew the request for payment regarding the service call. This was both appropriate and ethical. I will recommend Caulfield services based on this interaction.

Great store with great employees that are super friendly and always helpful!…read more The store itself is large, well organized and always stocked. The prices are reasonable. The parking area is large but they are often busy so just be patient. It won't take long to find a spot if you have to wait at all. If you need help loading your purchase, they are always willing to help. Just let them know!

The best hardware store I have even been to in my 50+ years of DIY. They have just about everything…read moreone would need including lumber, etc. The employees are fantastic and help you with solving issues you may have. Many DIY jobs I have needed a solution for were taken care of by Vision, ACE in Wauchula, FL. HIGHLY RECOMMENDED.