This place is hell. Did not deliver in window…read moreDelivered the wrong fridge When calling to fix it I've been hung up on and ignored. Charles Flanagan was who was supposed to help me and sent me to customer service to be left ringing over 30 times and then be hung up on. When I expressed my irritation I was laughed at by customer service. I'd give this place 0 stars if I could. Signed someone who spent 4k to get the wrong fridge and zero help or care.

Overall I think this location is pretty good. However, there is plenty of issues to be had with…read morelack o bodies on checkouts and the occasional head-scratching lack of web orders not being ready and being lost. I have been coming to this location probably since it opened. In fact, the first week it opened my dad and I would go up just to, trying to find some sort of reason to go and check things out. Any time I'm in the store, I think of him. I have bought a variety of items from new sinks, power tools, plumbing, flowers in spring, and concrete. The concrete pricing and flowers you really can't beat; however, their prices are somewhat gouged knowing that they are the only show in town. Up near Pittsburgh where there is both a Home Depot and Lowes, prices are way more fair. Also, the issue here is a lack of knowledge and when you do approach the pro or contractor desk- they look down at you like you're bothering them. I've flipped 3 houses and you've seen my skills, how about some respect.

They have great stuff at reasonable prices!!! Half the store is hardware and home improvement items…read moreand the other is craft unique items!! I love this store!!

Worth the trip if you like to scavenge. I got a nice pair of pruners and a tape measure. Plenty to…read moresee. Check expiration dates on food items.

thos store is amazing the owner is amazing and somehow even thou they are small they always have…read morewhat I need.. like everytime! I only wish there was one in frostburg as well

This is a locally owned, family-owned small business that has been in the area for decades…read more Formerly known as Zembowers on Liberty Street, we grew up going there for odds and ends, Christmas lights, plumbing needs, paint, rakes, and things for repairs and new construction around my family's house. The family is very friendly, husband and wife, who are hands-on owners and will physically mix paint, cut pipe, give you advice, point you to the right aisle, and give you a variety of options for what you are looking for. Sometimes their selection is lacking, especially if there has been a rush of customers, but overall, being downtown working for many years back-when, why would I run to Lavale and have to fight lines when I can walk right down the street and get taken care of quickly. What's also cool that you wouldn't think of- they have a variety of services as well that at big box stores you'll fight tooth and nail to have someone help you and probably then just pawn it off on another associate. Here at this location - they cut glass, cut pipe, mix paint, make keys, and a variety of services you wouldn't expect. Very impressed! Will be back!

Love this store and the staff. We needed a grill. They only had one of the type we wanted but they…read moresold it to us. They took it out and loaded in the truck. We weren't in there 15 min. This is the type of service I always receive there. I cannot say enough good thing about this business. Was happy to support a locally owned, small business.

Anytime I go to the store, the employees are there to greet you and are always happy to assist me…read morewith everything I need. They are knowledgeable and friendly. They have a wide selection of merchandise to choose from at great prices.

This store has a great selection of tools and garden supplies. The staff is always helpful and…read morefriendly. They also offer a service where you can order online and pick up at the store.

Who could possibly have a complaint Dawson's? It is an Ace hardware store, and so far, they have…read morehad everything that we need. Friendly employees, well organized, baby chicks in the front of the store to delight your toddler... My only room-for-improvement observation is that some parts of the ceiling are falling down in the back of the store, but I'm sure this general maintenance issue will be addressed at some point.

I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.

Very personal service given every time I go there unlike the big chain type stores where you…read moresometimes have to look for someone who works there, one day we my not have places like this to go too, but then again, this store has been around before the words, chain & store were in the same sentence right?

Called ahead on a Thursday to reserve a crate of apples for a Sunday pickup. I was told there were…read moreplenty and there was no need to pay in advance (quoted $150). Showed up Sunday to pick them up. They then told me the SAME apples had been removed from the crate and put into 50 pound bags and wanted me to pay $250. Had them call management after explaining the issue, and was told "sorry, can't help you". I'm a local guy that has been coming here for years. Never again.

Good selection. They had what I wanted. Good service, friendly and knowledgeable. Definitely the go…read moreto place in the vicinity. Not many other options.

Yikes, is this location a mess. It might actually be the definition of mess. I do not know what…read morewas in this space before Ollie's moved in, but they did not do any type of update to the space. The overall feel of this plaza is that it is rundown and on life support. Like all the other Ollie's out there, the stock of items depend on what buyout they have partaken in. So each aisle is like a bad mixture of items that seem to go together, but really don't have a connection. And if you are looking for a particular item, that is almost always a no. Walking through this maze was not all that fun. I looked for things that I thought I needed, but did not find a single thing that I needed or wanted. I made my way back outside and into the parking lot and left.

Omg what is this place! I need a map to get out! The only section I can navigate is the book…read moresection. One pallet is coffee and the next one is laundry detergent?!?! It might be good stuff cheap but please use some organizational skills.