This place is hell. Did not deliver in window…read moreDelivered the wrong fridge When calling to fix it I've been hung up on and ignored. Charles Flanagan was who was supposed to help me and sent me to customer service to be left ringing over 30 times and then be hung up on. When I expressed my irritation I was laughed at by customer service. I'd give this place 0 stars if I could. Signed someone who spent 4k to get the wrong fridge and zero help or care.

Overall I think this location is pretty good. However, there is plenty of issues to be had with…read morelack o bodies on checkouts and the occasional head-scratching lack of web orders not being ready and being lost. I have been coming to this location probably since it opened. In fact, the first week it opened my dad and I would go up just to, trying to find some sort of reason to go and check things out. Any time I'm in the store, I think of him. I have bought a variety of items from new sinks, power tools, plumbing, flowers in spring, and concrete. The concrete pricing and flowers you really can't beat; however, their prices are somewhat gouged knowing that they are the only show in town. Up near Pittsburgh where there is both a Home Depot and Lowes, prices are way more fair. Also, the issue here is a lack of knowledge and when you do approach the pro or contractor desk- they look down at you like you're bothering them. I've flipped 3 houses and you've seen my skills, how about some respect.

thos store is amazing the owner is amazing and somehow even thou they are small they always have…read morewhat I need.. like everytime! I only wish there was one in frostburg as well

This is a locally owned, family-owned small business that has been in the area for decades…read more Formerly known as Zembowers on Liberty Street, we grew up going there for odds and ends, Christmas lights, plumbing needs, paint, rakes, and things for repairs and new construction around my family's house. The family is very friendly, husband and wife, who are hands-on owners and will physically mix paint, cut pipe, give you advice, point you to the right aisle, and give you a variety of options for what you are looking for. Sometimes their selection is lacking, especially if there has been a rush of customers, but overall, being downtown working for many years back-when, why would I run to Lavale and have to fight lines when I can walk right down the street and get taken care of quickly. What's also cool that you wouldn't think of- they have a variety of services as well that at big box stores you'll fight tooth and nail to have someone help you and probably then just pawn it off on another associate. Here at this location - they cut glass, cut pipe, mix paint, make keys, and a variety of services you wouldn't expect. Very impressed! Will be back!

I'm a cross country truck driver and went here for supplies for my truck there are signs though the…read morestore advertising 75%off and 50% off tools and other equipment but had a guy that works there tell me that those advertisements were invalid ? Ok then take the signs down LAZY! After walking around the store and getting what I needed I went to get checked out and the cashier just looked at me and walked off. Almost cost harbor freight that sale but no worries I won't be back in this store can't tolerate the absolute rude and laziness of these people

I stoped in today to buy a jack. I found one online picture below. It was listed online for 89.99…read more However after some looking I couldn't find the jack. There was no sale personal on the floor working anywhere. I went to the counter where there was one person working ringing up a line of people. I waited for my turn and asked for someone to help me and he called on the radio that a customer needed help in jacks. I walked back to where the jacks were and waited and waited and waited some more and no one came. I went to the front of the store again and the guy asked me if anyone helped me yet I said nope no one showed up he apologized and I went for a buggy. I still see no one around the jacks so I took what I thought was a close match to the jack online and went to the front to rung up. The guy very discussed at this point for one not having help to wait on people in line and two for no one helping me. I told him that this was the closes one I found to the jack online however the price of the jack was 99.99 and he couldn't do anything about it because no one will come help him or customers in the store because he's been yelling for help for 30 minutes. It's pretty sad that customers and staff can't get help when needed or have questions. Also the sales sign on the jack was advertising the wrong jack the jack had the wrong price for the sku number that it was for. The tools work great however if you don't know what exactly your looking for or have questions with product or need help with anything you won't get it.

Love this store and the staff. We needed a grill. They only had one of the type we wanted but they…read moresold it to us. They took it out and loaded in the truck. We weren't in there 15 min. This is the type of service I always receive there. I cannot say enough good thing about this business. Was happy to support a locally owned, small business.

Anytime I go to the store, the employees are there to greet you and are always happy to assist me…read morewith everything I need. They are knowledgeable and friendly. They have a wide selection of merchandise to choose from at great prices.

This store has a great selection of tools and garden supplies. The staff is always helpful and…read morefriendly. They also offer a service where you can order online and pick up at the store.

Who could possibly have a complaint Dawson's? It is an Ace hardware store, and so far, they have…read morehad everything that we need. Friendly employees, well organized, baby chicks in the front of the store to delight your toddler... My only room-for-improvement observation is that some parts of the ceiling are falling down in the back of the store, but I'm sure this general maintenance issue will be addressed at some point.

I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.

Very personal service given every time I go there unlike the big chain type stores where you…read moresometimes have to look for someone who works there, one day we my not have places like this to go too, but then again, this store has been around before the words, chain & store were in the same sentence right?

Called ahead on a Thursday to reserve a crate of apples for a Sunday pickup. I was told there were…read moreplenty and there was no need to pay in advance (quoted $150). Showed up Sunday to pick them up. They then told me the SAME apples had been removed from the crate and put into 50 pound bags and wanted me to pay $250. Had them call management after explaining the issue, and was told "sorry, can't help you". I'm a local guy that has been coming here for years. Never again.

Good selection. They had what I wanted. Good service, friendly and knowledgeable. Definitely the go…read moreto place in the vicinity. Not many other options.

Selection is awesome many well known fabrics available. Their service is incredible. My favorite…read morequilting store in the area!

This is a new shop in the area. The owner was very friendly and helped me find the items I was…read morelooking for. She has a lot of nice samples showcasing the fabrics and patterns that are available.