When it comes to Harbor Freight, think of them as like the Dollar General/Rite Aid version of a hardware store. They have the good intentions of having the items you want and need, but the quality behind some of the items are just not there. I have shopped at Harbor Freight before, but it has been a long time since I stopped in one. I was in need of not a tool however, but a battery. I had been all over the area looking for a specific battery and could not find it anywhere. That included Harbor Freight. I walked around for a bit before I found the battery section. I stood there for a while and could not find the one I needed. Mind you I had stopped at about five places before coming here. Now this is where it gets good. I was standing there for a bit. Looked over every item. Pulled out my phone to do a last minute search to see if my battery was correct. While I was doing this an employee came up and asked if I needed any help. I told him what I needed and tried to give a battery that wasn't what I was looking for. He suggested I look online and I didn't want to do that, I needed it now. I asked where I could go to find one in the area, it was a longshot. You know asking another business what other business I should go to. But I was surprised, he told me exactly where to go and that this store dealt with nothing but batteries. I was pleasantly surprised. read more

Greatest place on earth! Well it is if your a guy that works on cars and stuff. The tools are great prices and the quality is great for the price. I work a lot on cars and have never broke a hft tool. They have lifetime guarantees even if i did. Really can't beat the tools for the prices and i spend a lot of money here. read more

I have been to this store about 50 or more times. They almost always have what I want. It's a deal and often better quality then similar tools at the big box stores. They always have coupons in the paper or you can join free online and they will send them to you. Get at least 20% off and get free items! I was there again today. Got what I needed and free batteries I always us. This store has always been nice and the staff helpful. It is my go-to​ store for all my jobs and often considering me. I make return trips :) read more

went to harbor freight yesterday to purchase a porta power set and at the check out I was asked if I had a coupon. I told the cashier that I didn't and he asked me offered to make me "deal." He asked me to purchase an extended protection plan, and in exchange he would give me 20% off using a coupon he pulled out from under the register. I declined, stating that the discount wouldn't be enough to cover the cost of the warranty and that I likely wouldn't be needing the warranty. The cashier became agitated and started trying to remove the discount (he had already scanned the coupon.) I asked him why if he could offer me the discount why he couldn't just leave it on there. He replied that " if you're not going to purchase the protection plan then I'm not giving you the discount." I've literally felt less pressured to purchase something by used car salesman. Ironically, a few hours later a friend of mine texted me that he had been at Johnstown harbor freight and gotten into the very same argument with an employee (not knowing of my problem earlier in the evening. )My friend became frustrated enough that he left the merchandise on the counter and didn't purchase it. Harbor freight, please get your employees under control. If you are paying them a commission on these scam warranties, stop. read more