If you are looking for a hardware store with helpful and knowledgeable people...this is your store.read more

I feel so feel so grateful to have worked with Katie at Modern Hardware to help order all of the…read morehardware I needed for our home's front door. We had a number of pieces to order and wanted to ensure consistency with the 100 year old esthetics of our home. Katie was so great from start to finish helping me to efficiently purchase the necessary items and I'm so happy with the results! Definitely wish I had gone to Modern Hardware straight away, as opposed to Rejuvination!

This owner and the employee I spoke to are exemplary and so kind! They took their time in…read moreexplaining to me what my lawnmower needed and also took the time to look up and give me information on two other repair places that were a bit closer to my home. I cannot say enough about the kindness and consideration of this business! Even though they are a further drive for me I am still going to go to them because of their professionalism and courtesy.

When I was in town I was helping my daughter do some repairs around the house. This became my…read morego-to place for needed supplies and tools. I found the staff to be friendly, the store well laid-out and stocked, and the prices reasonable. Over 3 trips there they had what I needed each time. And maybe I am just used to trying to park in San Francisco, but having a large parking lot in the back is a big plus to me.

I love this place! It's a small neighborhood hardware store. The staff is great, always willing to…read moreto help you find a solution if one exist. They will even walk with you to your car to help. Example: my daughter lost a bolt that holds her car door on. A clerk (I use that term because they are much more than just sales people, they are true helpers) looked at her door, found what she needed, and even installed the new bolt for her. "One Bolt" not a multi pack. Customer service is not a thing of the past here, and a I love that.

Called at 1:30pm on a Sunday to ask a few questions about screen repair. Said I'd be dropping off…read morelater that day. Worker said nothing about them closing at 4pm...would've been a nice heads up. Show up at 4:02, doors are locked but people still checking out and in the store. Since I'm only dropping screens off and not shopping, I ask if I can do that...nope. Yes, I should've checked the store hours, but it just speaks to a lack of customer service.

Scott and his team are an invaluable asset to the community. I love the headset communicators they…read moreuse that puts the knowledge of the most experienced staff in the ears of even the part time high school kids working there. I really appreciate the rental department as well, I've been able to accomplish so much more around the house with all of the tools and equipment they have for rent.

Not a positive experience after we ordered a grill to be assembled and delivered (in 2 days,…read moreimpressive) as a wedding gift. Delivered in a box, in-assembled. Made arrangements to have it picked up and was told it would be a week plus to get an assembled one delivered. Next day the gift receivers decided to assemble themselves so called back to cancel the exchange. Granted, probably a hassle for the store but the original mistake was theirs. The employee was very abrupt and short. Eventually was able to cancel the exchange but never in any of the calls did I receive so much as an "I'm sorry for the inconvenience" from anyone. That is so simple and free I cannot understand why decent customer service is so rare?

Ordered a dishwasher through this store with installation. The original installers didn't hook up…read morethe drain pipe correctly so it flooded below the dishwasher and down to my basement. I had to wait a week for a new crew to come out who took 2 seconds to tell me the issue and I'd have to get a new dishwasher installed and I'd get a call soon to schedule it. After a couple days without a call, I called the installer who said I was already scheduled for a day I wasn't available so it needed to be rescheduled again for an even later date. I was never given a presumptive time window for the (hopefully) final fix and when I called the store, they were unable to tell me my schedule window

Great place to find tools and great customer service! Prices are reasonable also! Glad to have a…read morehardware store close by!

Organized and helpful. Lots of everything and lots of hard to find thing too. Recommend highlyread more

Gemmen's is our first stop when it comes to any hardware needs. It's a clean, well-stocked, local…read morehardware store, complete with very knowledgeable staff who are always willing to help. Pricing is generally competitive and there has not been much we have needed and not been able to find there.

I highly recommend Gemmens. The staff is always friendly and goes out of their way to help. This…read morestore is huge compared to other hardware stores. No matter what you're looking for... they probably have it.

I never write reviews and I'm pretty critical, but this place is legit amazing. No exaggerations…read morehere... -100% of the staff is super nice, they all know their stuff, genuinely want to help. Christian values and it shows! -They expanded (huge) and sell everything you need including the big stuff like lumber (not just some little hardware store). I almost never need to go to a big box store. -In all my years going there, I only had one issue with a product - they could have told me to deal with the manufacturer myself, but instead just handled it for me. - Old school service. No joke. Try them out...you'll see.

Their ok. I still go there from Time to time…read more I wouldn't expect any deals or veterans dicounts on appliances or equipment.