Nice facility and generally friendly staff. But service is extremely high priced. They charge top…read morerates for everything. I'll pay premium prices for excellent service, but its hit or miss with them. Constant delays and excuses. Projects not completed, and no help when they cant complete a project. Extremely disappointed in the value for the service. Our bottom job was 3 months late and 2.5 times the original estimate due to "unforeseen issues" even though blistering was known before we even took it here. There was always another project ahead of ours. Could not be more disappointed in the value and timeliness of the service provided. I even wrote to the owner, and never got a response. Overall poor customer service.

We have had our sailboat in 7 marinas thoughout the years. This is the best of the bunch. A full…read moreservice marina and ships' store. The employees are friendly and very helpful. They have a fuel dock and pumpout station. They have full and capable boat repair and parts. The only problems in Wisconsin are the governor and the fact you have to see your boat on stands half the year. If you are cruising and need a transient slip, this is the place to stop

Good people to work with. Only complaint I bought a used boat and the accessories (anchor life…read morejackets dock lines bumpers) were stripped off it. Make sure you include these things in the deal.

Storing your boat is easy. Text an hour before you want to leave and they have it in the water and…read morefueled up ready to go. Super friendly. Great Staff

An excellent place to camp. Service and hospitality can't be beat. I would highly recommend this…read morecampground and marina to anyone A. Hoyle

A quiet, clean and cozy! We are looking out on Lake Michigan, and feeling nice cool breezes. So…read morenice to sleep without air blowing on you all the time!

Trip was as good as it gets. Captain Caden and first mate Aston were amazing. Put us on the fish…read moreand were the best. The condo was great and everyone was so fun and friendly. Cant wait to go back on the boat with our Captain and first mate.

The captain Dave was being very rude and disgruntled the entire time while the first mate Dillon…read morewas awesome. Dave actually yelled at me at one point because I wasn't reeling correctly. The next morning Dillon was our captain and everything went great.

5 star!! This place…read moreis highly recommended to visit if you are at the South Bend WI. It's beautiful, the walking trail has paved and unpaved area on the bird area and beach side. There is sand on the beach side. Also, you can do fishing. I really enjoyed my walk with scenery and fresh cool air.

The Port Washington Marina has several entrances, and it's a nice area to enjoy the breeze under…read morethe sheltered benches, people-watch, and even go by the docks to check out the boats at the marina. There is a large lot next to the marina, so just be aware of speeding cars - not sure why people drive so fast where there's a heavier concentration of pedestrians. If you're hungry, there are several eateries located around the area, all walking distance away - Port Washington isn't that big to begin with, so you're bound to find something. +sheltered benches available +free parking around the area +be aware of speeding vehicles

Outstanding service ! Like-able intelligent, and knowledgeable. Dave and his excellent staff…read morere-powered my 1981 Lund Tyee 53. With a merc 115 plus's all new controls and steering. He even replaced my bilge pump. This guy really knows his stuff. He made great recommendations and didn't try to hoodwink me. I felt he charged Very reasonable cost for everything he do for me. I highly recommend him for your re-power. When the time comes I'm going back for a new fuel tank. (Planned maybe later this next winter? We'll see. (Time wise getting it fit in, my schedule.

It was a horrible start to a Sturgeon trip at the launch this morning when the trim would not go up…read moreon my 2020 Pro XS. we made the decision to troubleshoot to no avail and we decided to hit up the local marina's and service centers. we stopped at 3 in the area and nobody was willing to help me(all Mercury Service dealers) and 1 in Suamico and he at least came out and looked. I finally decided to call Mr. Marine back and the only and only King of all Motors/Customer Service , Dave answered. Now Dave has worked on my previous boat, Motor and trailer and always been happy with him and team. This was the newer boat that Dave has not seen yet. Well after speaking with Dave OTP, he asked a few troubleshooting questions and first thought he could not help, but then again asked a few clarifying questions and said" You know what , bring it over here and I will take a quick look". I did just that and Dave immediately came out which he didn't have to do. After a few more questions and troubleshooting, Dave fixed my issue and schooled me on the problem, WHICH was my ignorance. And guess what, on my way back to the lake. I cant tell you how I felt, But Dave once again proved to me there are people in the world that still care about customer service and the customer. You still get my business!! Thanks, I owe you!! Jeff Dunn-FDL

My wife and I couldn't be happier with our experience with Keith's Marina. We worked with Mike…read moreKeith. It's a family run business and the entire family works there. Mike was patient when answering all questions. He put together a very nice package deal on a Sylvan 822LZ. He made recommendations on what options we might consider (with no pressure) and was open and honest about which he thought were unnecessary. He was responsive to any and all ongoing emails when I needed some help reconfiguring the shore station from a V-hull to a tritoon. We brought our trailer down a week early and the boat was loaded and ready to go back up, exactly as he promised as it would be, one week later. Let me address any poor reviews here, I read them all. Every one of them seems to reflect some issue which I think might have been resolved through better communication. None of them bear any similarity to our experience, so I put them down to unhappy people who would rather complain than to work through unfulfilled expectations. This doesn't seem like a family who wants customers walking away unhappy.

I visited Keith's 5+ years ago and found a boat (around $8,000) that I was ready to pay cash for…read moreand walk out the door with it. I approached a sales guy (no idea who) and told him I was interested and was hoping he'd go $500 less. I mean it was a used boat. There's always wiggle room to make a sale. Guy abruptly tells me the boat is the price it is and that's it. I went back to look at it more and the guy didn't follow and didn't say anything more. Ok, buddy forget your boat. I stopped back a week or two later, just to look at it again. This time the same guy comes up to me and says you want the boat it's yours minus the $500 I initially asked about. Yeah, NO. You had your chance and your customer service sucked. I've driven by for years since and think, you will never get my money.