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    M & H Outboard

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

    Services - M & H Outboard

    Boat repair

    Boat dealers

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    3 years ago

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    Mr. Outboard’s Watersports Marine - Lund 1775 Crossover

    Mr. Outboard’s Watersports Marine

    (8 reviews)

    Disappointing Service Experience--Three Years Running…read more After three consecutive years of having my boat serviced at Mr Outboard, I can no longer recommend their service department. Here's a summary of my experience: Year 1: Routine service and winterization. When launching in the spring, the bilge pump activated after five minutes. Service rep Vinny laughed and suggested we forgot the plug. Told him plug was in. He stated he must have cracked out hull then--turns out, the impeller clean-out seal was improperly installed. I ended up buying a $900 borescope to diagnose it myself. Year 2: Same service, with a promise of a thorough check by two top techs. Launched the boat, and the oil pressure light came on almost immediately. Vinny again responded dismissively, saying we must not have let the boat warm up and we cracked the engine block--blaming us for the problem. Found the oil filter O-ring in the hull--clear evidence the promised checks weren't completed. Year 3: Boat trailer and cover were damaged during service. The general manager, Greg, promised to resolve it but never followed up despite multiple calls. After posting a review, Marty (damage control) called and offered a partial reimbursement ($1,450 of $3,548 in actual costs) with the explanation that they would not cover the full amount due to their own financial losses. I was told pursuing the rest would cost more in legal fees than it was worth. Despite assurances, Mr Outboard failed to stand behind their work or take full responsibility for the damage they caused. I would strongly caution others considering their services.

    I bought a new Lund Crossover from Mr Outboards last weekend. They had the best pricing in all of…read morethe Midwest and my salesman Brian was great to work with. He's knowledgeable about Lund Boats and helpful with choosing accessories. Brad in finance was able to secure an amazing rate on the boat. I was able to complete the entire transaction online and over the phone. I'm impressed with their dealership and I look forward to servicing my boat there.

    Mr Marine

    Mr Marine

    (6 reviews)

    Outstanding service ! Like-able intelligent, and knowledgeable. Dave and his excellent staff…read morere-powered my 1981 Lund Tyee 53. With a merc 115 plus's all new controls and steering. He even replaced my bilge pump. This guy really knows his stuff. He made great recommendations and didn't try to hoodwink me. I felt he charged Very reasonable cost for everything he do for me. I highly recommend him for your re-power. When the time comes I'm going back for a new fuel tank. (Planned maybe later this next winter? We'll see. (Time wise getting it fit in, my schedule.

    It was a horrible start to a Sturgeon trip at the launch this morning when the trim would not go up…read moreon my 2020 Pro XS. we made the decision to troubleshoot to no avail and we decided to hit up the local marina's and service centers. we stopped at 3 in the area and nobody was willing to help me(all Mercury Service dealers) and 1 in Suamico and he at least came out and looked. I finally decided to call Mr. Marine back and the only and only King of all Motors/Customer Service , Dave answered. Now Dave has worked on my previous boat, Motor and trailer and always been happy with him and team. This was the newer boat that Dave has not seen yet. Well after speaking with Dave OTP, he asked a few troubleshooting questions and first thought he could not help, but then again asked a few clarifying questions and said" You know what , bring it over here and I will take a quick look". I did just that and Dave immediately came out which he didn't have to do. After a few more questions and troubleshooting, Dave fixed my issue and schooled me on the problem, WHICH was my ignorance. And guess what, on my way back to the lake. I cant tell you how I felt, But Dave once again proved to me there are people in the world that still care about customer service and the customer. You still get my business!! Thanks, I owe you!! Jeff Dunn-FDL

    M & H Outboard - boatrepair - Updated May 2026

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