I stayed at the Hapuna Prince Hotel over New Years.
My boyfriend and I decided to try the spa while we were there, since a storm was going to be rolling though. Because of the storm we could only get a massage in the spa. I know this is Hawaii. But you would think if you call yourself a spa you would have treatment rooms. I've been to half s dozen others in Hawaii with no problem. There wasn't even s changing area or saunas. They would do better doing them in room!
Both of us had 80 min treatments.
I had a Lomi Lomi. Mekka was great and he did a fantastic job. But the room was more like a closet.
When I first walking in. in front of a chair to set my stuff was a huge electrical box that had a big red sticker saying "stay back 36 inches electrical box". Not a good start for a spa. Also I asked if there was a table warmer or blanket. The room was freezing. I was told he had some towel. The electrical outlets were 4 feet up the wall and wouldn't allow for anything to be plugged in.
Now since I wasn't in the same room as my boyfriend. I can't really say but he asked for a deep tissue and. Maybe the therapist thought he said Swedish because she used no pressure and she didn't concentrate on the areas he said were bothering him. And never asked about pressure or how he was doing.
I will say after our massages we had to go up the the front desk to complain since there was nothing anyone could do at the spa. And the front desk manager did credit him back for his massage.
As far as spas go. This was an after thought to the hotel. Or everyone gets treatments in the cabana. There are only 3 treatment room inside. One is a couples room the other is an Estie room. I can't comment about facials or anything else. Since we didn't go back after the massage experience.
Great hotel, Spa needs a lot of help! read more