Decent pricing and quick turnaround. I had one shoe receive a new heel and another needed a door…read moresaver. Both got polished very well. I've had them back a few weeks and haven't had any issues. It's difficult to even find a cobbler, but he was good. Note that the place shares an entrance with the barber shop.

Fantastic! I'm in town for a wedding and needed same day turnaround. Not only did he get it done in…read morea few hours but his workmanship is outstanding showing his years of experience.

I had a shoe repair done for the first time. My shoe was repaired at a very reasonable cost and was…read moreready on time. I would use them again.

This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

This is the ONLY shop I trust with all my shoes and special items like my Louis Vuitton bags…read more Nicholas is a true craftsman cobbler and has refined skills that you cannot find anywhere else. The shop also carries many fine brands and they have the hard to find Merrell Jungle Moc also trending on TikTok.

Comfort Shoes on Connecticut Ave in Washington DC not only sells great shoes -- it has amazing…read morecustomer service. I have bad bunions on both feet so it is really important that my shoes do not press against the bunions. I bought a pair of black shoes at Comfort that I thought would work -- they felt fine when I walked around the store. But after I took them home and wore them for a day, they began hurting right around the bunion. Brad, the manager actually allowed me to return the shoes I had already worn, and gave me a store credit. I could not believe it! I used the credit to buy a pair of sandals and then a few months later, another pair of black shoes. Yvonne knew just which shoes to sell me-- she is an expert on bunions. Thank you Comfort Shoes!

Amazing people and amazing work. Completely fixed my vintage bag and made it brand new. It took a…read moremonth for the repair which is fine because Amando went and found custom leather to put on my bag. They also fixed up shoes with new soles and replaced my heels. They cleaned up my shoes as well. They look so new and nice. I am very happy and will bring all my future bag and shoe repairs to Amando and Armando. So so happy.

Told me straight up how much time and effort would go into repairing my wallet. Very straight…read moreforward.

We have got good service and quality repairs in the past. However when my dad recently took his…read moreshoes in for cleaning and shining We ended up with black stains on our carpet. We took the shoes back 3 times, unfortunately the woman who works there after wiping them down with a dry rag so they were fine so we brought the shoes home and then once again had black stains on the carpet. My mom went back a third time and was told it was not their fault but our fault. I went in a fourth time and was told to come back a fifth time so that I could talk to the man who "repairs shoes ". He was extremely defensive, said it was not his fault and that I said Sue the shoe polish company that he buys his shoe polish from. At one point he walked away from me saying "f-ing people". Do not do business with this shop.

I dropped off a week ago 3 flats to stretch. The lady is wandering around the store after 20 min of…read moresearching she found the bag on the floor and they didn't even start on it! This place is disorganized and haphazard. Poor customer service. Avoid this place you you value your shoes!

Friendly and fast service plus reasonable prices! I had a little trouble finding it from the…read moreaddress but I'm glad I persisted because I'll definitely want to go back next time I need a shine.

Marci and the team at Denver Shine Company came out to help our wedding party get into tip top…read moreshape right before the ceremony. It was an excellent way to get everyone together before the event and everyone's shoes were in tip top shape. Thank you, thank you, thank you!

This store is just as good as the one in Aurora mall. They must have a stringent hiring process…read morebecause you can't teach this great customer service. I believe Aleja was her name that assisted me. Forgive me if I get the names mixed up. They had held some Keith Haring attire for me as the Aurora store called and said I was coming. As promised they had the items and then they showed me more. I can't say enough about the wonderful customer service i received. Best of all they give military discounts on non sales items.

Josiah is the best. Very helpful, kind, personable. Great manager!!!…read moreHe is a good salesman and informative.

Walked in with my boots scraped and worn, 20 minutes later they looked like new. Great service,…read morepleasant conversation. Feel better - Get your shoes shined!

This was my first time getting shoe soles replaced and I am SO excited! Not only was David…read morecommunicative and had a fair price, but he did an amazing job. I definitely plan to bring my shoes to Solebox in the future. It's both a great environment and cost saver. Super happy! Here are some before and after photos of his work.

Jen from JT LeatherCl Cafter is awesome. She did a full vachetta replacement on my LV Neverfull PM…read moreand nailed it. Super meticulous, and I love how it turned out. I 100% recommend JT Leather Crafter if you need leather work. Thanks, Jen -- you're the best!

Jen was very responsive, and then suggested a creative way to fix the inside of a small clutch that…read moreaccompanied my leather purse. The purse also needed cleaning and repairs that were beautifully done. I am very happy! I appreciate the workmanship and thoroughness of her skills!