I recently went in for a full highlight and trim, only to my horror of getting only a partial…read morehighlight and more than 4 inches of my hair cut off. And then hair dye was left on the back of my neck area, where she did not wash or rinse it, had to go home and wash it out. Why did I just pay $200 to someone, only to have to go home and wash it? I told my stylist, and she did not want to fix it, but was ready to get me in for more highlights at another charge. this is highly unprofessional and would strongly not recommend this stylist to anyone.

Strangest mani pedi ever. On the classic manicure regular polish, the old polish wasn't removed,…read morejust started removing the top layer of my nails with an electric file. On the pedicure my old polish wasn't completely removed before new polish was applied. I had to ask to have my nails trimmed and was told my nails were short enough.

Very rude men in charge. I cannot believe how they treat their customers. I was 5 minutes late…read morebecause there is a lot of construction outside (and be mindful that they have a 7 minute grace period). I called them right at my appointment time and they did not answer and their mailbox was full. So I showed up 5 minutes late and there was nobody in the salon for an appointment but they told me they gave away my appointment. The nail tech was just sitting there. And the man I was talking to was so rude about it I thought they were joking with me. Well I got turned away with a smile on my face, but I will NEVER be back and neither should you

great nails and great solan in general. I got everything I wanted and the vibe of the store was so…read morerelaxing and peaceful through out the time overall great place to get your nails done.

I rarely write reviews, but my experience here was frustrating enough that I feel obligated to warn…read moreothers. I came in with a scheduled appointment specifically to get two acrylic nails repaired -- something that should have taken maybe 15-20 minutes. Instead, I was met with confusion and a complete refusal to do the service I had already booked. The technician at the desk claimed they couldn't help me because they didnt have the "Time" -- as if that somehow excuses denying a paying customer the service they requested. I wasn't asking for a full set or anything complicated, just two simple fixes. But instead of honoring the appointment or even offering a reasonable explanation, I was basically brushed off. Oh and i hear the Boss was out of town.. What kind of business can't function just because one person is away? That screams poor management and lack of training. If your staff can't handle basic repairs without a supervisor present, maybe you shouldn't be taking appointments at all. I wasted my time coming in, and the indifference I was met with made it clear they don't value their clients. I've been to many salons over the years, and I've never had such a ridiculous experience. Save yourself the hassle and go somewhere that's actually organized, professional, and willing to stand behind their work -- even when the boss is out of town.

Me and my adult kids love this place. The staff is always friendly and they fit us in for our…read moreservice needs. Good Job.

I went to RNS two or three times earlier this year & got excellent service at reasonable prices!read more

Does an amazing job but cancels often. Not the best customer service. Would not recommend.read more

I personally do not recommend Renee as a nail artist. She is always in a rush and never takes her…read moretime. my nails never last more than 12 days and are always popping off. On top of that she won't let you pick the length (only prefers really short nails), my nails are always crooked, cant do a simple design, and has horrible customer service when issues are brought up.

Very disappointing. My regular stylist had to leave the business, and she recommended Vanessa at…read moreColor Connection. Aside from the higher that the national average and nearly 30%-50% more than my previous stylist ($160 for highlights and cut) she barely trimmed my hair. If she put 5 minutes into it I'm exaggerating. I thought I'd give it a week or so to see if it will work, but after nearly 2 weeks my hair looked shaggy and the color was fading - my roots were clearly dark. I called her to see if she would fix it and was flatly rejected, unless of course I want to pay her again! I travel nearly weekly and have neither the time nor the inclination to obsess over my hair, but she said I waited too long to call her. I guess that extra 7 days was the tipping point. Typical lack of customer service we all have grown to expect but that I will continue to NOT accept. Chalk it up to an expensive lesson learned, and although they are independent stylists it has soured me to the whole establishment. I won't be back.

Amy Rader did a great job in my cut and color! I was able to schedule an appointment on Saturday…read moremorning which is rare for the area! Most places don't want to offer weekend or evening appointments, which I find astounding. Let me just take some PTO to get my hair did..... Or not; I'll go to Amy at Elevate Salon.

Amy did a wonderful job cutting my hair! She was super friendly and really listened to what I…read morewanted. I just moved to the area, so I called the salon on a whim! So happy that Amy was available, I will definitely be back to see her!

Amazing place to get hair done.val is awesome. She is very friendly and does a great jobread more

I'm not one to leave a bad review. However, it's unfortunately come to this and I hope this review…read moreprevents anyone else from experiencing what I have. I've attempted contacting Valerie on several occasions and she refuses to reply to me. I'm embarrassed to say I've spent $400.00 only to have my hair completely damaged. The last 5 months I've spent even more money on hair treatments and color corrections with professional stylists. Back in July, I asked Valerie if it was possible to dye my brunette hair, silver. I wish I had educated myself on the process prior to letting her dye my hair because I would have known what she was doing wrong. First, she didn't do a test strip after communicating that I had a balayage and color in my hair. Second, she bleached my entire head for over 7 hours. Yes 7 hours. In that time, she was cutting and doing other people's hair instead of paying attention to mine. She was completely rushed and my hair was not picking up the bleach well. She kept adding more bleach and used an entire bleach bottle on my hair. The whole time I repeatedly told her it was burning and the only thing she told me was that it was normal. Finally, when she took the foils out, my hair came out with it. My hair was very obviously damaged and different colors. Not to mention tangled and in knots. When she combed my hair out, the ends started breaking off and stretching. She then began blaming the color in my hair on my past stylist for how it turned out. As a stylist, I believe you should know what you're doing and not take on more than you can handle. Valerie charged me $400.00 and proceeded to say, "Don't feel obligated to give me a tip." Please use this as a learning experience as I hope this review prevents anything like that to happening to anyone else.