Definitely hit or miss. Overpriced and they rush. Not friendly at all. My gel fill in chipped the next day. I will not go back.

I was very disappointed In my last pedicure. Their water was off, and they still chose to continue the pedicure. As a result of the dry pedicure, the bottom of my feet are messed up. They continue to crack and peel. They should have offered to refund my money but charged the full price. I will not be back‼‼‼‼‼‼ read more

I was desperate for a refill on my nails and despite the negative comments about this place I decided to give it the benefit of the doubt. That was a huge mistake. I had my nails done at this place almost a week ago and yesterday one of my nails cracked completely in half. I have never had this happen before. I visited the store's location today to explain and to request that they fix it! The nail technician (maybe the owner) fixed my nail but charged me $7 to do so plus charged me a $1 fee for using my card. She was very combative and off putting and I felt as if she did not handle the situation in a professional manner. Gel overlays are supposed to last at least two weeks and this lasted less than one. The nail tech was very unprofessional and should have fixed the nail free of charge considering that I was there just a few days prior, instead of not taking accountability and shifting the blame to other techs who has done my nails over a month or more ago. This is the first and last time that I will patronize this terrible business. read more

I would give zero stars if it was possible. This place is absolutely terrible. I waited almost an hour to be placed in a chair. Then I had my feet in the water for over 45 minutes and was ignored. Finally I said something it was all shrugged shoulders and no one knew how much longer. If you're going to go here for proximity sake it's a waste. Just drive father away and you'll actually save time. Also they do not properly clean the pedicure tubs and tools in between use. read more

Poor customer service. I went to get a mani/pedi. I expected to wait. However, they called me and then had my feet in the bubbling water for 45 mins. I asked them to turn off the bubbles. Too much of a good thing turns bad. When I got out of the water and walked to the front to ask how long, she said that she did not know. Then she said I was next and then she said actually there are two others before you. So disappointing to wait an hour and not be told anything to manage customer expectations. Do not come here unless you have a 3 hour block of time at least. I did not stay for the service. The last time I went the mani was mediocre. My cuticles were raggedy within a few days. I wish we could get a good place that respects the customer's time. read more

Decided to try them for the first time since usually I go to Fairy Nails in Hyde Park but they are closed Sundays. The wait first of all was ridiculous there were 3 of us and somehow I waited an hour before getting in a chair. They needed more technicians. The pedicure was fine no issues there. Then a lady with reddish hair did my gel fill and she was ROUGH! She hit skin a couple times, kept pulling my hands, blaming me for her errors, and was way too fast with the blade they use to get rid of cuticles and smooth the nail. It was unreal. Her tip was impacted by that. I'll try Jenny next time since she has good reviews otherwise I'll just return to my original nail tech even though the color variety isn't as good as Happy Nails. read more

I went in to get a pedicure and a no chip full set, and I came out with both coming out nothing as I pictured. It amazed me the creative craft that Jenny, the manager of the store, showed me. She did my no chip full set and gave me designs on top that I didn't expect. My pedicure was efficient and clean, my toes has never looked so pristine. I'm a very satisfied client, and will be returning from here on out. read more

I came at 6: 45 p. M. The door was still open and they told me that because they had too many people they were not taking anymore. The young lady who was working start laughing at me because I told her that it wasn't right that the door was still unlocked making people think that they were open considering their hours until 7 and not 6: 45 so if you are trying to give service you should service someone for the hours of your open and close time. I will not be back read more

This place does not like to serve black people. They didn't even speak or tell us to sign in. We left. Enter at your own risk.

Not sure I've ever received a worse manicure. The wait was really long. When I finally got back it took two technicians to attempt to get my no chip right. I don't think I need to write much more. Pictures say a thousand words. read more

Happy Nails - Nail Salons Near Me - Chicago, Illinois

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I had an appointment at 12pm - I had to wait an HOUR until I finally was able to get in. The service was very rude and unprofessional. I asked for a no chip manicure. The "manicure' I got was basically a drill-looking machine damaging my nails and the entire time the person who worked on my nails was rushing and being very rough with my hands. I will never go back. Save your money and go elsewhere. read more

I am so unhappy with this business. The nail technicians are so disrespectful. It is in my neighborhood, but I will not return. I am going out of my way, not to return. Management is POOR. POOR CUSTOMER SERVICE. The Technician do not seem to understand or speak good english. Jenny the manager is poor as well. THE CUSTOMER IS ALWAYS RIGHT!!!!! This is my fourth time I have come to Happy Nails, and I am NOT HAPPY!! I have never felt comfort or welcomed. read more

The gentleman that just did my gel manicure is terrible. The color isn't evenn, the lengths and shapes of my nails are different and he missed parts of my nails for putting on the color and I have the color in places where it is not my nail. I will never go here again. read more

this place change prices all the time and then the service of pedicure is never completed my nails get charge as a full set when they mines and then they don't even do designs and charge like they great years of coming here and the more they it goes by the ruder they get read more

Update: the nails have begun to get stuck in my hair after only 2 weeks. Then one fell off when I touched my pillow. This has never happened to me before lol. read more

Was just ok for price. Place really smelled of polish. Though end product was good, process was rushed. We were looking for a nicer and calmer experience. But quick and good can also be desired sometimes. Price was ok. People working there seemed nice but not too friendly. We might go again only if there's no where else open, if other places are way more expensive and not much nicer. read more

Happy Nails - Two nail jobs. One with chipless coat. - Nail Salons Near Me - Chicago, Illinois

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I have had 2-3 very nice pedicures here. The woman who did mine today spent a lot of time and took care of a couple issues I had as a result of prior toenail surgery. read more

I should've checked their reviews before I came here. Rude and cheap! That's all I have to say. They made me pay through quickpay. How unprofessional! My nail tech had a lot of attitude and kept asking me personal questions. I was uncomfortable and feeling uneasy there. Never again. read more

I've been to Happy Nails 4 times so far, and the best technicians have been Jenny and Maya. They are careful, ask the right questions, and the results look great. The other two technicians were below par -- sorry I didn't get their names, but one doesn't appear to work there any more. read more

I had the gel dip..twice with 2 different nail techs. The first time it started chipping in a week on several nails. Last time the top layer started coming off within a week. They seem really nice but should not advertise or do gel dip. I will be returning to my old shop where the dip lasts at least 3 weeks with no problem. read more

I got here at 10:30, was the only one waiting. It is now 11:45 and I haven't even picked a finger nail color yet. There were two techs painting each other's nails. Some girl came in after me and got nail colors to pick before me. The woman at the door tried to convince me to get a different service....tacky.The lady doing my toes tried to bend my leg unnaturally and got aggravated when I told her it was uncomfortable. Sat in the pedi chair for 45 minutes. I had to take it upon myself to take the nails off both my hands because they only set up one hand for a soak off. I'm finally sitting where I guess I'll be getting my nails done and the lady keep vanishing. The woman doing my toes also stopped often to talk and walk around and just took her sweet time. Not a place to go if you have other plans for the day; they are not fast but hopefully that makes for better quality work. At least they're not rude or mean. UPDATE: TRASH PLACE. They lied to me over the phone about the price: charged me almost DOUBLE what she said over the phone. When I tried to tell her I didn't have enough and I had to transfer money she said on and let me go to do it but then another lady chased me out the salon saying I never paid. I told her what happened and even offered my phone number and she acted like she didn't understand me. She got the police and mall security to follow me around and then told them I left without paying. They are prejudice, lying frauds who tried to get me a record over $23 that I already was paying. I came back with the money on a card and they charged me more than was even agreed upon. I'm filing a report against them and will be pressing charges. read more

The first good nail salon I've found in 2 decades in Hyde Park. My pedicure has lasted a month - well worth it!

I soo wish I loved this place :( unfortunately, it's very close by to where I live, so I sometimes go on emergency but if it were up to me I wouldn't. They are a relatively new salon, with not a very good color variety at all. It always takes me forever to pick simply because nothing there is exciting fresh or versatile. I feel really bad for leaving this review because the owner, Jenny is very nice. I had once expressed to her my disdain for the lack of color choices, and she informed me that I can use the gel colors even for regular manicure (regular nail polish on top of acrylic nails) and that made the color selection way better. However Jenny is rarely ever there, especially not on the weekdays. So one day I went to get my nails filled and I picked out one of the gel matches I wanted done over my acrylics. It was one of the older male employees who was doing my nails. He said "gel manicure, right?" And I said "actually no! Regular manicure, but Jenny said I can use the gel matches for a regular manicure" and this dude gets so heated and then screams at me about how the gel colors are only for gel paying costumers. It was so uncomfortable and so disrespectful and made me never wanna go back-- especially because I usually get him. I still tipped him at the end, but was very quiet for the remainder of my manicure. The job always seems rushed and sloppy no matter who I'm working with, but definitely he did a sloppy job with a color I ultimately had to pick out quickly from the selection of normal colors to avoid being yelled at again. So unbelievably unprofessional and an awful way to treat a regular, paying customer. Will likely avoid going back. Sorry, Jenny :( read more

Went for a no chip and an eye brow wax. Everything was clean and efficient and pleasant. I was impressed with how gentle and careful all the techs were. Everything they did looked great. They had a large selection for no chip polish colors, and the gentleman who did my nails had great attention to detail. The woman who did my eyebrows was very gentle and I was very pleased with the results. They seemed to get very busy the Saturday I came in, so keep that in mind! They are new but they seem to be getting more and more business. I also love the location. read more

Jenni very good. Friendly staff. The place is new and clean. I liked my experience at happy nails. read more

The quality of work is great. But they are very slow and do not have enough staff to meet demand so the wait is always 45 min to an hour.

The worst experience ever!!! What a bad customer service. It felt like I was being punished by the way she was doing my nails. Very aggressive and rude!!! read more

I loved this nail place! I was visiting Chicago and decided to get my nails done and this place was great! staff is super friendly and my nails turned out great. also it is cheap. for a full set of acrylics it was 35. read more

Happy Nail in shopping center next to post office has women in there that has worst customer service I have ever experience. Not only did I wait an hour and half . I was told to different prices and it ok , I then decide to get gel overly. When asking her thendifferent between the dip and gel. The rude ladywas talk tomme like I'm suppose to know the difference. I don't really get my nails done , let me tell you the last time I did was it was 4 week. It was a fill -in at Happy Nails it was my first and last every going back in there. As I let her do my nails she speaks in rude way about the light green spots on nail, saying you a fungus very rudely, I told her I had that from taking off nail 4 week ago and had been putting nail treatment on them. Then she ask take pic of my nails, I said why, so I want come back and say they did. I want because they have been treated. So I let her take pic nd then ask how are going know that my nails? So she proceeds, then start cut the three fake nails, I pull my hand back and told her you didn't ask me what length. She say honey with attitude you want gel or not. I'm like look at her like who are you talking too. I smile and said just go ahead, she cut the other two, jumps up and start yelling "say somebody else can do your nail... we dont need your money. Jenny who works there tells her you don't talk customers like that, she continues to say we don't need her money . As I seat in the chair shock out my mind !! Customers looking around as horrible nail tech yells at Jenny , again talking about me in there language!! I take the nails off and walk out without saying a word. I have never been spoken to like that ever , Im a store manager would never speak to customer in that manner. I will never go back or refer anyone there, the people I did tell . I will make sure they are aware of the rudeness disrespectfulness that Happy Nail allow towards customers. I make sure you don't get the hard working money of women , in Hyde Park with the kind people you have working there!! If was rating for no star the need. read more

Always a long wait and I've had that experience too when they have you soaking your feet so you think it won't be long and they don't get to you for 45 minutes. If it was worth the wait that's one thing but it's very inconsistent. First time I had an excellent manicurist; my second trip a no chip started chipping in 3 days. Jenny filled it in free but it started chipping again in a day or two. Removals are rougher than I'm unaccustomed. After half dozen tries (not counting the times I've left after a 20 minutes wait) I'll go back to Fairy. read more

This place is awful. They are under staffed and don't take any reservations. The staff is rude and will rush to do your nails and add random prices on to things. Don't be enticed by the great prices, you get what you pay for. The place is dusty and clearly not cleaned very well. It's an unorganized mess and every time I'm there someone is leaving in a fit of range and I'm leaving unhappy in the end. I tried to give it multiple chances because it's a local business with good prices but in the end I'm always disappointed and unhappy. read more

The only reason I'm not giving 5 stars is because they need to do a better job with the wait list. I saw three people get serviced before me because they were sitting closer to the door. One woman was serviced because she's a regular, not fair to those who came before her. I would strongly recommend having a permanent receptionist at the door and take appointments. My nails turned out great, so I'll give them another try. read more

I got a mani pedi and the woman Amy that provided the service was attempting to start conversation with me, but was extremely offensive and nosey. She made jokes about my weight, my feet, and my sexuality. I did not appreciate it and it actually hurt my feelings. As far as the mani pedi, it was the worst I ever had. I asked for a callus treatment and was given a slap on the foot basically. I only came here because of my roommate but the first time one of the nail techs were rude about my feet and now this time this woman tried me again. I want nothing further to do with this establishment. read more

This place needs better ventilation and communication. My friend and I stopped in after work and was told that it wouldn't be a long wait. The fumes were strong, but as no one was getting anything but no chip nails and pedi, I had hoped it would dissipate. 45 minutes later, dizzy from fumes, feet shriveled and at least 30 minutes from being helped, we walked out. Do not bother with this place. read more

Finally a nice nail salon in Hyde Park. The salon is super clean and staff are friendly. The best part is that it was quiet. Light music in the background and a travel show on their giant TV for guests to watch. Unlike other salons, I could not smell the paint odor. read more

Kim did an awesome job with my mani/pedi and she was sooooo nice. I also love the vibe in here. For example, one of the nail techs was talking about a problem and all of the customers became involved and were offering advice. Kind and approachable staff! read more

I wish I could give this place zero stars. Jenny who sits at the front desk was extremely rude. I called in to specifically see what time she would be taking her last clients and she told me to come by 7. I arrived at 5:40 with a friend and let her know we didn't mind waiting but we wanted her. She hesitated and acted like she didn't hear me so after sitting and waiting for about 20 minutes she attempted to pass us off to someone else. I let her know once again I called and asked for her. She automatically caught an attitude and began talking whatever mess in her native tongue. I won't be disrespected when I am the paying customer and attempting to bring you more business by bringing a friend with. I politely crossed our names off the list and left. I will never be returning and I don't recommend anyone else to if they are being treated as if they are a burden. This was only my second time visiting this salon as well. Never again. read more

I would avoid this place in any way unless it is an emergency and you have no choice. There are very few people in there that actually does a good job with nails In my opinion. I have went to 4 different people since I've started going and the only one that takes their time to make sure you're satisfied is Jenny. I went there today, the wait was over 2 hours long. If you're going to have to wait hours to be seen, you should at least leave happy? Not even. Nancy's service was Horrible. She told me to wash my hands after a No Chip and my polish smeared, she then got pissed about the fact that she had to fix it. After she was done she said "ok" no lotion, cuticle oil, shine for my No chip or anything afterwards. Just "ok" ! She was TERRIBLE! I mean, Just look at the nails that are posted here. They look BAD! The only reason this place gets business is because of the location and there being very few nail salons around. I really wish someone else would come along and open up a shop worth going to. Where EVERYONE Has talent!!! Their Customer service is TERRIBLE! and you never know what you're going to get when you go, which is pretty risky :/ read more

Wouldn't recommend going here if you're a guy who wants a quick pedicure. I appreciated the service and attention to detail that the technicians showed during my visit, however, I was disturbed by the way I was handled by the manager. I'll explain my position: Upon entering the establishment, I was not greeted at all. I proceeded to put my name on the list for a manicure and pedicure, and at the time there were two patrons ahead of me while most of the technicians were working on customers already. Moderately busy which is completely understandable. The manager comes over and asks the three of us waiting (the two patrons and myself) if anyone is looking to get a pedicure. We all respond, but the two patrons (mother and daughter) are waiting for someone specific, and she advises them that since they want to sit together she will wait until two chairs together are available. She then instructs me to occupy one of the open chairs to wait for the next available technician. This wait lasts about 45 minutes. The mother and daughter proceed to sit down in two chairs next to me. Two other technicians (one who was requested, one who was not) wait on them. As they were there before me, that's reasonably understandable. However, two new customers sit next to them and are immediately waited on by a gentleman. At this point, I'm perplexed so I proceed to ask the manager why they are being waited on before me given that they came after me. She motions towards another technician who has been waiting on a completely different customer, and states that she will be assisting me and she's almost done. I ask her why the gentleman cannot wait on me and she tells me none of the guys wait on men. She then mentions that she told me there would be a wait, and I stop her immediately and tell her that I was fully aware of a wait with no specific time in mind but that she did not articulate those particular variables when she seated me (ie. male technicians don't service men, the mother/daughter duo would be getting the next technician outside of the one they requested, and that there was actually someone specifically assigned to me). At this point, she tells me that if I want to leave I can, but that the technician is about to come service me. I immediately shut down and tell her she does not have to continue to explain herself (which she does) and that I'm good to move on with service. It's difficult to respect management that has no empathy for, and finds no value in their customers feedback or concerns. I felt her energy was very dismissive. I was waited on differently from when I entered the door but I ignored that energy and tried to push past. I also tried to voice my concern with the manager and was pretty much told after inquiring about my 45 minute wait that if I wanted to leave I can. I'd never go back and I wouldn't recommend going if you're a guy or if it's a busy day. read more

The place is very nice, the decor, the cleanness. It is a new nail place in Hyde Park but, don't do your nail with Titi. She delivers a lousy service, from laughing and saying something in her language when working with your feet, like making fun of it, bossing around how you put your hands while doing your nails, to not helping you to put your shoes on this cold winter allowing you to mess your nails. Horrible nail technician. Avoid her at any cost. read more