I frequently order from the Happy Garden in Carrickfergus, and usually have no issue with the food or service.
However, this time, I had ordered for delivery to my house (which is less than 5 miles away) and waited for my food to arrive. We had ordered just four meals and expected it to arrive within 30 minutes, as usual. Half an hour passed and my family started to wonder where the delivery was - I decided to wait and see, just in case they were busy.
Then 50 minutes had passed and there was still no sign of the Chinese, so I decided to call up. I was told that it would be sent out "on the next delivery" (which I was rather annoyed about considering the considerable wait already for only a few dishes). We decided to wait it out, and after a further 15 minutes began to get annoyed again. Finally, a full 75 minutes after the order was placed, our food arrived. I mentioned to the driver that our food had taken far too long and he had no real reply.
We had got our typical order: chicken fried rice, salted chilli chicken, and a sausage supper with gravy. Normally, the food is reasonable and filling. However, this time, the chicken was chewy and unappealing, the chips were hard, and worst of all, the gravy literally tasted nothing like gravy at all!
I was terribly unimpressed with the service and the quality of food, and will not be ordering from them again.
Sorry Happy Garden, but you've lost a customer tonight! read more