Terribly rude and unprofessional. Staff yelled and screamed at my wife. This place should be shut…read moredown. Does not deserve even one star.

I came here to dry clean my dress pants and to stitch up the side. I had stains on it, which was…read moreremoved 100%. But I made sure to tell them about it when I dropped it off. Also the stitch work was great. My parents used to own a dry cleaners and I can tell they do pretty good work here. The dry cleaning and stitching came out to $9. Not cheap, but the not crazy expensive, either. I think I found my new dry cleaners.

I've been going to Lauretta's for years and have had wonderful experiences. Very hard working…read morecouple who run the place. Quality work and fair prices! Run very much like an old time neighborhood store. Love this place.

Billy is a local business owner that treats his customers like he has known them for years- by…read morename, offers to deliver if needed. He supports local school fundraisers and organizations.

I am not one to write negative reviews however I am so dissatisfied with this dry cleaners that I…read moreconsider it pertinent to warn you that this place is over priced and their cleaning service SUCKS! I have twice in a row had such terrible results I never will go again. They shrunk my irreplaceable wool vintage sweater from a size 14 to 00. Also, a dress that they charged $15 to clean came back filthy. Pictures included. Don't waste your money at this business!!!

Our first visit involved cleaning a small bathroom rug. When it was done we received a…read morenotification to pick it up. However, at the time we were to pick it up it was discovered that it was still damp. Because of the inconvenience, Tide waived the charge and delivered it for free. Friendly service.

Great dry cleaner..very quick to respond..love their pick up and drop off service! Lou was quick to…read morehelp me in a pinch!

Long-time Ridgewood resident here. I've been coming here for years. Recently, they renovated and…read moredrastically raised prices--some machines jumped from around $4.50 to nearly $10--while also reducing load capacity and shortening washing and drying times. It used to be a vibrant hub for the community, but now it's mostly empty. These changes have cut off many people from accessing an essential service. A disappointing decision by their management with an unfortunate outcome for local residents.

I'm not sure what the new owner was thinking but to replace all the equipment and raise all the…read moreprices so high that customers will go elsewhere doesn't make any sense for this FORMER customer. $4:50 is the least expensive wash. $9:75 for a large wash.

This place is fantastic went today for my first time and it's so beautiful and clean also the…read morefamily is so friendly and helpful! Machines are great you can pay and track your wash through the app no need for quarters! (Which if you're old school you still can use them !) Also the dryers are super fast like 25 minutes so much better than an hour ! You should definitely come check them out you won't regret it !

We have used Zest 2 times so far- they have not lost anything, including socks, underpants,…read moreunderwear undershirts ....even my little sweaty headbands!!! clothing is clean, smells amazing (I brought my own detergent the first time but didn't the second time) stains were even removed and folded perfect. They have even separated our stuff. The staff is so nice and don't make me feel like I'm asking for too much when my OCD folding requests start kicking in... Highly Recommend!!!! Feel like the time freedom I've gained is worth every cent. Thank you Zest!!

Outstanding cleaners. Mike is reliable and does a great job. I brought almost my whole closet to…read morehim and everything came back dry cleaned and pressed. Will come back again and again!

DO NOT USE THIS DRY CLEANER SERVICE! Under new ownership approximately 6-8 weeks ago. Unfortunately…read moreduring the ownership transition they lost 3 shirts and 4 pairs of my slacks. When I presented my ticket to pick up the items I was told that they couldn't find my items. Their system showed/confirmed that my items had not been picked up. I asked them to call me when they figured it out. The following week I went back, this time the new owner told me that she still wasn't sure what happened. In my third attempt (3rd week) I was told that employees sometimes forget to input items that were already picked up and that I had already picked up my items. The new ownership absolutely would not take ownership of the loss and told me I already had the items, yes they blamed me even though their system indicated it wasn't picked up. They claimed that sometimes employees forget to input it into the system but that I had actually already received the items. I asked the obvious question, then how do you I picked them up??? It wasn't that they lost my items that bothered me, it was the indignant attitude towards me despite their obvious mistake. I've been an airline pilot for 27 years and have always taken my uniforms to the cleaners. Never have I been treated this way! Do not use this service, they do not understand customer service! I'm strongly suggesting they are terrible at running this business and you should stay away!

Wish I could give less than 1 star. Just went in there and the owner (woman) was nothing but rude…read more Wouldn't even look at me when speaking then scoffed when I asked for a hem. Nothing but a miserable old woman. Stay away.

Extremely courteous and professional. My go to for the last 5 years for dry cleaning and…read morealterations. Very reasonable and are willing to negotiate! Excellent!