I bought a used 2019 Coachman Clipper almost a year ago. The transaction had a few issues but we…read moreironed them out and made the purchase. I was overall pleased with the camper and the new sales person they traded me off too. I was also pleased that extended repairs were made to fix water damage and a new bathroom fan was ordered after taking possession. Now almost a year later and the whole camper smells like an ashtray. I can't get the smell out and the shower is discoloring like it was painted over to cover up an eyesore. The water pump has also had to be replaced. Being all I could afford, a new RV was not an option, so I guess I'll just have to suck it up for the next 6 years while I finish paying for it.

I've been trying to find a replacement refrigerator for my class C RV. I called around to a couple…read moreof places but no one had just what I wanted. I was told by one of the other CampingWorld dealers that one of the biggest stores was just an hour away from me in Spartenburg, SC, so I called them. I was told that the sales person was busy but would get right back to me. Four hours and a half hours later still no return call, so I called again and left another message for him to call me, but no call. Next day, still nothing. I'm not going to beg them for my business and now I'll never try them again.

The sales person, Cal, was very personable and very, very helpful. I needed to have camper fully…read morewinterized, after watered up for trial run and orientation for me as a buyer, because I live in the mountains of WNC and temps still were way below freezing. They re-winterized this camper for me w/o a charge! Just all around nice folks! Finally in April, I called service dept to have one warranty issue fixed and asked if they would de-winterize camper and show me how to do this bc temps may easily dip back down in mtns again. James, who is in the service dept , could not have been more helpful, knowledgeable and patient!!...when I heard his phone ringing constantly! He is really a jewel in the crown of this company. I don't think many places have someone if this calibre, especially when dealing with new owners, than this man! Again I say that this dealership is greatly enhanced by him! I will definitely recommend Sonny's Camp and Travel! Thank you! Hope to see you soon when the back ordered screen doors come in! Thanks

​I am very disappointed with the service I received regarding the purchase of our new 2026 Momentum…read more320G. The salesman was aware of the issues we experienced from the beginning but failed to follow up to ensure they were resolved. ​Given the importance of referrals and repeat business, one would expect a proactive approach to customer satisfaction, especially after discussing these issues with him in person. ​Additionally, the finance representative was overly aggressive in attempting to sell the warranty. ​Furthermore, during our initial walkthrough, it was evident that a proper pre-delivery inspection had not been performed prior to our arrival. Upon lowering the rear door of the toy hauler, we discovered a broken wheel and another missing wheel on the deck gate, alongside a torn screen. Rather than addressing these issues immediately, we were advised that this was a warranty issue and to take the vehicle home and return it three weeks later due to service backups. I objected, emphasizing that because the unit was brand new, these pre-existing defects should not be treated as a standard warranty claim. ​Although this occurred on December 15th, the dealership retained possession of the RV until March--returning it just one week before a major month-long trip we had scheduled. To make matters worse, two wheels were still missing from the deck railing upon its return, and they remain unreplaced to this day. Moreover, the switch to start the generator from inside is inoperative, however it can be turned off with that switch. The unit was brought back to the dealership on April 15th and to date nothing has been done. Attempts to resolve this by contacting Grand Design headquarters directly results in conflicting information. ​While the dealership did finally order the necessary TPMS sensors two weeks ago, which they still have not received, the problem with the generator is still not fixed. Our overall experience has been entirely unacceptable. Due to the extensive delays, we have been forced to pay for an empty storage lot for months. Because of this severe lack of service and accountability, we will no longer do business with Blue Compass, nor will we work with this particular salesperson at any future dealerships. Needless to say, we will never purchase anything else from Blue Compass! 'BUYERS BEWARE"

Great team! Honest and knowledgeable. Took my 2006 Phoenix…read moreCruiser in for an LP leak test, they also inspected my roof seals and showed me a few things I didn't know about my RV since it was a recent purchase. While inspecting, they saw my refrigerator limit switch was missing, I researched and found this could be a fire hazard, so they ordered the part and installed it. Their rates are really reasonable and it was a pleasure doing business with them. If in upstate SC and need repairs, they're just off I-26 in Campobello. Only downside is on motorhomes, they don't do chassis work, only the coach.

We are so happy to have found these guys. They helped us flip our Airbnb and have done work on our…read morepersonal home. They can do anything from flipping a bathroom, to painting, to siding, to building decks basically can it all. We highly recommend them and will we continue to call them as our needs arise. Great guys to partner up with just a phone call away responsive. Plus timely and professional.

Robert McDaniel, GM at Blue Compass RV in Duncan,SC learned of our displeasure and reached out to…read morefind a solution. He talked to us and more importantly, he listened. Through a series of calls he was able to work out the solution to our biggest issues. We are thankful to Robert for his assistance.

SO, if i could give a negative stars, i would. Like many…read moreothers we have had nothing but BS from this organization. bought the extended everything warranty- which covers NOTHING- oh wait they did change a flat tire once...but every other time we needed any assistance, it was not covered and was out of pocket . so we cancelled warranty...3 months AGO, STILL NOT PROCESSED. we submitted a reimbursement request for them sending a tech to fix the slide-who flat out stated they were not allowed to work on slides...claimed our vin was not registered. um, ??? we have called them 7 times and they addressed issues 7 times... why now all of a sudden....when i file following their processes...they cant find me or my camper in their systems... to be fair, BC sold the warranty, not sure if they own or are part of the RV Complete org. trying to get resolution to issues is impossible. cant get a phone call. barely get a response via email. Never recommending this company to anyone, not even my least favorite person!!!

New management in,... so much better. I can say this, I purchased an RV from this place few years,…read moreand like alot of reviews on here, dealt with the same experiences, recently though, ran into gas issue with the furnace, the new manager- was quick to respond, sent a proper tech who was very thorough. It was difference of night and day- glad the new management seems like they are turning things around, like Trump walking into inherited mess- and turning things towards the good.

I bought a brand-new RV six months ago and finally got the chance to use it this past weekend--only…read moreto find the on-demand hot water heater leaking as fast as water was going into it. Completely unusable right out of the gate. Here's the real problem: Optimum RV is all smiles when they're taking your money, but once you drive off the lot, good luck getting any real help. First, I was told it was under warranty. Then I got dumped into a voicemail that promised a callback in 24 hours--never happened. Called again, suddenly it's "not covered," and I should pay out of pocket. When I asked how a brand-new RV with a first-use failure isn't under warranty, they hung up on me. Hung up. That tells you everything you need to know. Called a third time, got someone in sales who took my info and promised a manager would call me back. Still nothing. So here's the point: this place is great at selling you something, but terrible at standing behind it. If something breaks--and apparently it will--you're on your own. Save yourself the frustration and your hard-earned money.

We just bought a used airstream from Larry, we had some issues and the company took care of…read moreeverything, they are very professional and very courteous! The Mitchell's

Took our camper in for a leak under the fridge. Got it back and a plug was missing and they blamed…read moreus? So off to Home Depot we go. Also when we received it back the faucet was stripped and leaked from the top. That wasn't an issue prior. We had to buy a new faucet. Asked them to at least install the new one for us. They got defensive and said they didn't do it. They also replaced our awning. There are shoe prints where they had to of walked all over it. Shame on us but took it back for a reseal. They only do half the camper for the quoted price? Done. Definitely not using again.