Saturday February 18th 3:00 p.m. Needed to use the restroom…read morebefore shopping. Saw an employee go in. I waited 5 minutes... ... and another 5 minutes... Then hear videos being played in the stall. I asked the employee, "are you just sitting there watching videos?" He smugly replied, "yeah, I am" and turns up the volume. I go to a manager to complain, and I can't get him to even acknowledge my presence. I tried to tell him about the employee sitting in the bathroom just watching videos. He ignores me. No comment. Nothing. Straight out ignores me as if I was not there. When I go up the counter to make my purchases, he's behind the counter and won't make eye contact. On any other day, I would have nothing but praise for this store. I don't know the manager who ignored me, nor do I know the employee that was having his movie break. I don't know who, if anyone, was in charge. As a customer, I feel very disrespected by this treatment. I'm, however, so pleased that employees watching videos in the bathroom have a higher priority than customers. In any case, when a customer comes up to an employee, (let alone a manager) and has a complaint, be professional at least and have the common decency to not ignore the customer. I had come to expect more from Kwik Star.

This gas station will give you your stuff like any normal gas station but it comes with a cost. You…read morewill come out smelling like @$$. It's like someone switched your detergent with grease.

Don't let the Shazam ATM sign throw you off- more retro than outdated. It's small but has lots beer…read moreand drink specials- includes Monster and flavored waters. The accept EBT- so the grocery section is limited but includes fresh items. Small town, neighborhood feel...where outsiders stand out but are greeted with friendly directions.

Great service is the only thing that I can get there. The employees along with the manager are…read morerespectful, polite and couteous. Great prices, too!

Disgusting!! This store is gross. Dirty floors, counters, food area. We will never go back.read more

The gas pump didn't stop and it just kept pumping gas and it went everywhere and the lady at the…read moreregister said it always happens in the cold and you are suppose to watch it

The pharmacy here felt like a hot mess. I went during a busy time but not out of the ordinary for a…read morepharmacy. There were multiple staff working behind the counter but everyone seemed rushed and stressed out so the customer service was lacking and not welcoming at all.

Genuinely experienced the worst customer service here by an older employee with whiteish blond…read morehair. I was walking through the aisles after picking up my product while talking to my sister on the phone when she waved to get my attetion and reprimanded me in the middle of the store for broadcasting my conversation to the only other person in the store: her. She unpolitely enformed me that she could in fact hear every word of my conversation and when I assured her it wasn't private and didn't bother me if she heard what I was saying, she was quick to make sure I knew that it bothered her. After being thoroughly humilated I immediately put down my item and walked out, feeling as though I could not give them my services after the way she had spoken to me. Overall very rude and inconsiderate.

This is the latest gas station that's open in the area. I'm surprised that it's taken so long to…read moreget a gas station onto San Marten near the mall. There's a Kum & Go that's pretty creepy all the way up the street, but aside from that, you have to get off of San Marten to get any gas. As I'm someone who comes to the mall pretty often, I was glad to see this new gas station pop up. This gas station is also equipped with a car wash station. It's a very new building with a ton of gas pumps to match. However, despite just opening less than a month ago, three of the gas pumps were out of order. I had to actually wait in a line to get gas during the middle of a day on Thursday - which is something that has never happened to me. On the bright side, I guess it means that Waterloo really could have used this gas station. For those that don't want to worry about turning directly into, or out of, the gas station onto busy San Marten, Kwik-Star's parking lot directly connects to the Super Target parking lot, so you'll be able to get out in an indirect way that goes directly to a stoplight for an easier time getting back onto San Marten. Overall, it's definitely an awesome place for a gas station, and it's clear that it's new and clean. I was surprised to find that things were out of order already, and I was surprised to see quite so many people. Maybe people wouldn't have been waiting in line if all of the pumps were up - who knows? Either way, I'll be back.

This is normally a good gas station, but during bad weather like today they fell short both on…read morestocking inventory and on manners. Went to get bread and seen they were out of white bread and while stating to my company that we should try another store, was rudely addressed by an employee who stated "Dont come back!" I was appalled by this remark and therefore i will not be going here during bad weather.

I like stopping here on my way to Minneapolis. Easy in & out fuel. Store has great fresh foods…read moreincluding hot food. Stopped on Thanksgiving afternoon. Needed something to eat and the chicken was fresh out of the fryer! Very tasty. Coffee & fresh Apple fritters. I'm ready to get back on the road. Thank you Kwik Star! 5 star Food & service!

I stopped here today on my way to Mason city because I needed gas into to the cold weather my tire…read morepressure was really low. Their air compressor is located at the side of their building and I really like it because it's a very heavy duty set up and it does not take long at all but five seconds each tire and their inflated. I then went inside because I kept seeing ads for their new karuba gold espresso drinks. They are having a special that any size was $1.99. The place is very nicely updated and extremely clean. I use the restroom which was clean and smell nice. It's a lot larger than it looks and it seems like they do pretty good business here. They had lots of hot food stocked and ready to go. They have a new machine that makes is espresso drinks. It's a touchscreen screen and you pick if you want to mocha cappuccino latte or an iced drink. You can pick your flavor and size. I went with a caramel latte with extra syrup. It wasn't quite sweet enough for me I wish I would've used some of their syrups they had located over by their coffee creamers. But it was a pretty awesome machine and I really wish I had one at home. The lady who checked me out was very nice. The only thing that would've made this a five-star visit was if I was greeted on my way in and it knowledged by employees who passed me by in the store. I had several of the kitchen helpers passed by me and not say a word. But overall a very strong visit.

What an awesome find! I'd you're looking for the best variety of healthy hard to find items this…read moreis your place. For such a small footprint the selection is amazing. I found everything I came in for which shocked me. I originally thought I would have to order online. Huge selection of protein powder which included the Garden of Life brand which in my humble opinion is the best protein powder on the market. I was able to pickup Hawaiian spiralina and barley grass powder both hard to find locally. They also had some of the best prices on large bags of nutritional yeast. As for the produce, I thought it was a little pricey but good selection of organically grown items. In found a lot of great healthy snack options in the middle aisles such as kale chips, sea weed sheets and nuts. Their natural personal care products selection had a good variety to choose from as did the supplements section. This store reminded me of Sprouts Farmers Market only with a much smaller produce department. Customer service was awesome. They do have some boxes but best to bring your own bags.

They have everything I need. I'm not from here and usually go to Trader Joe's and Whole Foods where…read moreI live. I love this little store and I'm thankful I found it