Very delicious and nice interior and very kind. I love this place. I'll be there two three times a week Because it's so delicious And then coffee taste is very great read more

I usually visit pleasant hill location but i was near this one today and asked my friend to meet up for a lil chat. Unfortunately, almost just about the whole visit made me not want to return. Starting from my tiramisu cake being almost frozen/hard/not moist, part of our orders being forgot about, to our iced coffees taking a very long time even though we were the only ones waiting for our order. Lastly, the chairs and table were so sticky, ugh. Lastly, they don't have ANY sort of cold foams to add to iced coffees, that hurts but to be fair, it is very cute and spacious in there though. read more

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Not much available at 4PM Labor Day, which can be expected. Entered to grab an "surprise bag" using the TOO GOOD TO GO app. I would not recommend that service for this merchant: smashed cake slice, a hard bun pastry, and going stale bread (half loaf). I told the TOO GOOD app and they recommended for me to contact Hansel & Gretel read more

Hansel & Gretel Bakery Cafe - TOO GOOD TO GO - Bakeries Near Me - Suwanee, Georgia

Based on the comments on your recent statement, you have left a bad taste in the mouth of not only the young man who was treated badly, but other customers who are BIPOC. It sounds like the location owners & staff need to be retrained on empathy & how that relates to customer service. Being compassionate goes a LONG way & you get repeat customers when you are kind. There so many bakeries in your area, the food alone is not enough to make you stand out from your competitors. It goes beyond being transactional. People remember how they are treated. Those are the people leave 5 star reviews. Those are the people post on social media about how this is "their go-to spot"or "a must try stop while in town". Those are the people who come back with a friend. When you do your customer service training refresh, I would definitely recommend playing 2 educational videos for your location owners (especially the one on Peachtree Industrial Blvd) & their staff. "I Was Seduced by Exceptional Customer Service | John Bocuzzi Jr" which is great explanation on how satisfied customers can be your best form of marketing. The second video is titled "Starbucks Showed This Short Film to Its Employees to Teach About Racial Bias | NowThis", the title is self explanatory. I hope that the apologies posted online are backed by tangible actions & I hope that those actions result in success & prosperity for your business. https://youtu.be/GH1TXfQSwUQ?is=jbEJ-dfqUVwOKypt https://youtu.be/eDPTVEqkGa4?is=5iJ5foMmYqVfnlpm read more

Hansel & Gretel is very quaint pastry bakery & cafe. My husband and I decided to stop here for cute day date. The pastry options are endless. Service is pretty standard. You pick your items and pay and wait for your order. The seating is well spread out and the building isn't too cold which I really appreciate. Can't wait to bring my son here read more

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If I am in the area, I always stop for Hansel and Gretel's bakery goods. The place is super big, clean and matches the personality of the chain. All drinks are made to order. And it is counter service. You'll go up to the counter and order your drinks and wait for them to make them. All of the pastries are super cute as well and very creative. This is one of my most favorite bakeries in the area. read more

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Unique cakes ! Ambiance is great and big space for a bakery ! Love their customer service and smiling faces.

Great bakery! A little pricey but everything we tried was delicious! Seemed a little understaffed. I had to wait a few minutes. Very clean vibe. read more

This was an amazing experience in baking excellence! First of all, the place is very clean and appropriately decorated. However, the most important thing is the taste of the desserts that they offer and it is amazing without being overly sweet. The variety of products that they have allows customers with varying affinities to be catered to. In addition, Customer service has been exemplary and I hope that continues. Stay tuned to my next reviews of Hansel and Gretel to see if they are consistently high-level... read more

Absolutely loved this spot! Will definitely be back soon. The food tastes so airy and light. Creative items that make me want to return over and over again. Great spot for coworking and very roomy. read more

Hansel & Gretel Bakery Cafe - Bakeries Near Me - Suwanee, Georgia

Wandered in here to obtain a birthday cake and was pleasantly surprised by the selection, service and atmosphere. The girls were quick to attend to me and see if I needed anything and was able to package up it safely and ask if I needed candles. They were very sweet and it was such a great experience and I will be back! read more

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OMG! I've been here about 7 months and this is the best cafe I've visited so far! The selections are plentiful and look SO delicious - and I arrived before they even put everything out. The cafe is very spacious and could definitely accommodate a group of people. Music is not too loud and the seating is comfortable. Good place to meet up with friends, grab a bite, study, etc. I will definitely return when working in the area. read more

Beautiful bakery! Loved the variety of pastries and desserts available. The self-serve concept for the pastries wasn't super clear upon walking in. Just grab a tray, paper, and tongs and get your favs. Bring them to the register and check out. I got a Swiss cream cheese roll and it was awesome. Also ordered a honeycomb iced latte which had great flavors--not overly sweet with a nice tasting espresso. Not for nothing, the dessert case is immaculate. If you're looking for aesthetic, this place is it. Plenty of places to sit if you're working remote. Really like this spot, and the prices are reasonable, same or less from big corporate named coffee shops. read more

Hansel & Gretel Bakery Cafe - Honeycomb iced latte - Bakeries Near Me - Suwanee, Georgia

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I love it here! The atmosphere is clean, open and pleasing with plenty of seating and pretty chandeliers. The food and beverages are too notch, it's so hard to decide what to choose! I'll keep going until I've tried everything I'm sure. Parking is easy and bathrooms are super clean. Nothing to complain about at all! read more

Hansel & Gretel Bakery Cafe - Affogato, super good! - Bakeries Near Me - Suwanee, Georgia

Ya'll know I'm not a gatekeeper of the good spots. I was excited to see they were building a Korean cafe so close to me! This location is located right off Peachtree Industrial Blvd in Suwanee in a small shopping strip. This Hansel & Gretel Bakery Cafe location is really nice and spacious! Love the design and layout. Super eye candy. They have a variety of Korean breads in the middle section. They also have a pretty large selection of cakes both sliced and whole cakes in the cases. There's a variety of drink options- hold and cold that you can choose from. Our breads were ready and fresh and drinks were on point. It's an open concept design and definitely a place I would come to hang with my partner, friends, and even work from. I need to check if they have free WiFi the next time I'm there. Hope they do! Definitely worth checking out! read more

The items are attractively displayed but the items we ordered were virtually flavorless-- just sweet. The Tiramisu for example did not have the coffee flavor one would expect. It was just a pretty piece of cake with only sweet as the memorable "taste." For the price and taste, I can't recommend this shop. read more

This was the first time I have stopped by this bakery but have seen its franchises throughout the Suwannee and Duluth area. This appears to be one of the newly opened areas, and there was parking in the lot designated for this specific bakery which I really liked! The inside was very spacious and had plenty of seating available. They had a grand variety of buns, pastries, breads and some savory options as well. We got a strawberry pastry, garlic breadsticks, mocha bun, custard bun and strawberry croissant. We also ended up ordering 3 Thai Teas and my brother got a Caramel Macchiato. We got our drinks pretty quickly, and I really liked how the Thai Tea was not super sweet and very light! It was probably one of the best ones that I have had in a while! The garlic breadsticks were interesting since the bread had a hint of sweetness but the garlic was a nice savory complement on top. I really liked the custard bun, and I am sure that if it was heated up, it would taste even better! The baristas and person at the register were really nice and helped us choose our drinks and food items. Overall, it is definitely worth a visit! read more

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Brand new Hansel & Gretel Bakery on Peachtree Industrial in the same shopping center as Kumon. Conveniently located for those live nearby and or drive on PIB. Store is spacious and clean and there are a few reserved spots for parking in the parking lot. We usually come to Hansel and Gretel to get cakes for birthdays and the like. Service was friendly and quick. Thank you! read more

Hansel & Gretel Bakery Cafe - Bakeries Near Me - Suwanee, Georgia

So glad to finally have a bakery nearby. It's great for last minute cake or just to hangout. Lots of great drink options and baked goods. Place looks trendy and clean just like their other locations. We will be back again soon. Hibiscus Lemon drink is amazing! If you're a coffee lover, get the Oreo coffee shaved ice. read more

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3 stars for ambience, comfortable seating, cleanliness. The chai latte was delicious. Had what was shown as Tiramisu which is a cheesecake in reality. Disappointing. And why is everything packaged up in plastic. It is common knowledge, food wrapped in plastic is unhealthy. And beside that, the treats look fake. read more

***FOOD: Eye popping Mouthwateringly Good pastries, bread, cakes, sugar heaven. Tart, croissant, cake roll - everything tasted fresh and so good. Matcha latte - was so good. Can't go wrong with any of the desserts. Bday cakes, cheesecake slices, some sandwiches. Great place to hang with friends have tea time here with a little cake. ***COST (OUT OF 4$) $$ reasonably priced items ***DÉCOR: upscale, clean, love the chairs & tables and lighting. Contemporary. A little dark & mysterious. ***SERVICE: fast friendly, lots of parking in front or in the back. ***RECOMMEND: HIGHLY RECOMMEND & Will definitely go back read more

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Hansel & Gretel Bakery Cafe opened in Peachtree Corners recently. It is a welcome addition! I have only bought 2 items: the egg bacon pastry (one of the best things I have eaten in my life!) and a fruit tart (delicious!) The store is clean, the staff is friendly & helpful, and the selection is large. You should try it for sure! read more

Hansel & Gretel Bakery Cafe - Egg Bacon Pastry - Bakeries Near Me - Suwanee, Georgia

Food is out and pick up only. No cooking fresh on order. Sandwiches available were in a cold case and very limited. However, seating was available. read more

Great bakery shop and addition to sugar hill. They always have beautiful cakes ready for any occasion and can also create customs. They also have fresh baked goods and delicious coffee drinks. We love Korean bakeries and have gone to Hansel & Gretels other locations. So happy they're closer now for us. read more

We have been waiting to try the newly opened Hansel & Gretel Bakery Cafe. Today, we went there for a late afternoon coffee. The new location is on Peachtree Industrial Blvd in Suwanee. It is quite clean, has an open floor plan with lots of seating. Very inviting. I was looking for a savory pastry, rather than sweet. The options were limited, but it was almost 5 pm, so I understood that they may be picked over. I selected a pizza roll. Looking at it, I thought it probably was filled with cheese and herbs. There was no other labeling on it. I selected this and hubby picked out a sweet roll. We both chose 12 oz Cafe Mochas (hot). The mocha's were perfect. They allow you to select or modify the sweetness of your mocha, we selected the least sweet. This is a great option, as you are able to get a better taste of the coffee The first bite of my pizza roll was yummy, a bit of herbs and garlic flavor. The second bite revealed that there was a hot dog running through the roll. This was a surprise, and I don't eat pork, so I was concerned. I went to the counter to ask if the hot dog was beef. The young man at the counter didn't know so he went to ask the owner/manager. They indicated that it was a pork/beef combination hotdog. I will give a great shoutout to the owner/manager, because while I didn't ask for money back or anything (it was my fault for not asking to start with), she noticed that I didn't eat anymore of the roll and was preparing to throw it away. She sent the young man over to tell me to please select any other roll to replace it. I explained my situation and suggested that if it's not apparent that there is meat in the roll, perhaps they could write on the label. I felt it was a good start to their business. I plan to give them another try in the future, but will definitely look more carefully. read more

The customer service at this bakery is appalling. I called on Tuesday to make an order for a specialty cake for my daughter 16th birthday to be picked up on Saturday. I sent information including pictures to the number that they specified. I received a telephone call in return to discuss the details of the cake. This morning, Saturday, I called to confirm and was met with Silence in that they had no idea what I was talking about. This is the worst place ever. I do not recommend. read more

Amazing place, I loved the drinks, so beautiful inside, and all the pastries were lovely. What ruined my experience here was the rude barista in the back. I asked a simple question about the sweetness level in the drink and she was very blunt and had an attitude with her answer. I don't like feeling like an idiot when I just wanted a coffee. Ruined my day, and I will not be returning. read more

Great food and lovely staff. Environment was amazing and it was very peaceful and easy to do my work.

I really wanted a place I could come have Coffee/Treat and be able to study but music here is so loud it's more like a KPOP Bakery ! I don't recommend for anyone trying to study without noise canceling headphones! read more

After hearing folks rave I was a bi5 disappointed. I've been twice and each time brought home an assortment of goodies for my family and they were all pretty meh. There's way better bakeries in the area IMO read more

The food is amazing and they have the best drinks/boba tea ever and the ambiance and is really good

the food is great and the berry cloud is so good The service is great we got there and we could pick what we want and buy it it looked like I was in heaven and there was only a couple of people there it was the best and I love it and would go back there read more

My children sent me pastries from your place of business for my birthday. I can truly tell you I had about seven things in a box and they were all delicious. Thank you. read more

Such fun food options, love queens love keep slaying. Had the mango honey toast, real big and fab and butter tasty. Slay

So glad they made a location closer to sugar hill. Love how everything is inside, very spacious. Very clean and lots of options to choose from. read more