We have used this vet for probably over 30 years and have always been pleased with them and how…read morethey treat our animals. *****PLEASE BE AWARE THAT THEY NO LONGER OFFER DISCOUNTED SPAY/NEUTER DAYS. We have a 10-15 pound dog, and the base price, without pain meds or bloodwork, is $449. Unfortunately, this now means I have to take my pup elsewhere for this procedure, even though I'd rather take her to where I know and trust everyone. Not a good feeling.

My cat was having a hard time breathing that night but was breathing normal when I got there; they…read morewouldn't work on my cat since it didn't have its rabies. I said I would go somewhere else, then the Vet said she didn't know what was wrong and needed bloodwork. Instead of going in a saying we need to conduct ultrasound right away went were sent home with her to wait for results. that night I had to rush her to the emergency vet where they discovered she had congestive heart failure; fluid was building up around here lungs and stomach, then recommend a surgical procedure to remove the fluid. When she got home, about 2 hours in she was walking to the bedroom where she screamed and hit the floor where she passed away. I made a mistake taking here were I normally get great service. If you decide to go make sure you don't go to the Asian dr. all she wanted to do was create a bill, she had no regards for my animal. I am heartbroken.

So thankful to have found Dr Ferrell!! She is beyond amazing! There's no doubt she truly cares!…read moreThat's rare & hard to find these days! Laiya & I are so grateful for her! Would recommended this vets office to anyone!!!

Kind, caring and the best vets and staff you could ask for. I love the addition of the glow lights…read morethat let you know that a pets is being put down and ask for quiet in the lobby. Very thoughtful!

I love this place They are so nice to me when I come for an…read moreexam or when I am staying with them for a few days. Great people who really care.

I LOVE this clinic!!! They saw my two kitties immediately & were able to handle both who are…read moreextremely shy around strangers. They are friendly, helpful and professional. They even managed to clip their little claws. WONDERFUL EXPERIENCE!!!

I probably have at least 100 different vets from all over the country on my dogs record, over the 3…read moreyears she's owned me. I finally found Lil Lucy's perfect primary care clinic, about 2 years ago. I definitely travel a ways to get to Plano, however I wouldn't take my baby duck (she's a papillon/chihuahua/baby duck mix) to anyone else. Personally, I've had lifelong invisible complex illnesses since I was a baby, and I've been gaslit and literally destroyed by arrogant Dr's who "know everything" and shut me up before words attempt to exit my (or my mothers' back then) mouth. Finding a truly intelligent Dr. with dignity and mutual respect, who listens just as much as they share what they've learned with a client, is not only like winning the lottery, it's an absolutely priceless experience that we can't live without. Dr. John Fuller happens to be a graduate of CSU, which is where we took Lucy to an otologist to further investigate her chronic ear issues. CSU was amazing so perhaps this is where the best vets come from. It was this clinic that finally lead us to figuring out what was hurting her, after maybe only $50,000 was spent running around from clinic to clinic getting nowhere new. Hard to believe but trouble shooting with incompetent dr's really adds up fast while taking nearly a lifetime. Dr. Dena Jones is equally amazing, and they're a perfect team running this clinic. They're also very fair with pricing, which is kind of them however I'd personally be willing to pay more for this level of care. They don't rush us, they're extremely humble with their expertise, open to learning more, making them rise above the rest with their wisdom and successful outcomes. From the pickiest,

This clinic is great and deserves all the praise possible. Doc Fuller helped us in a time of great…read moreneed, and did so with urgency, compassion and empathetic bed side manner. This was the best interaction I have ever had with an animal vet. Highly recommend!!

Great vet and very kind down home people who care about your pet. We have been taking our dogs…read morethere for over a decade. Great people reasonably priced.

Absolutely do not go to Dr Wilson at 14th street. I was a walk in yesterday and waited 2.5 hrs…read moreuntil she walked in to get my dog a rabies shot or a note as I've been told she's allergic. Granted she had been extremely busy but when I mentioned the long wait her comment was well then just leave. Then proceeded telling me how hard she works and I agreed but said maybe she overbooks and she went ballistic on me. She said she books appts 30 minutes apart. She saw no less than 20 people while I was there so either she's booking more or a lot of walk ins got seen before me. She then said she would not see my dog and to GET OUT shaking her finger at me. Which I did, admittedly I was shaking and PO'd and said some not very nice things. Told her I would be writing a bad review and she said go for it. I sent my husband back to get both of my dogs records and that rude doctor wrote on the records that I assaulted her. There is no reason for that kind of customer service. I had every right to be upset after 2.5 hrs but I would have never raised my voice at her if she hadn't been so rude. This was not the first time I had seen this type of behavior from her but not to this degree.

What we appreciate the most are Dr. McGuire and his assistant, Ashley(although I'm not certain…read moreabout her name), who is currently expecting a baby. These two provide exceptional care for our 17-year-old sick dog. Dr. McGuire bring hope and effective treatment for our once-thought-incurable dog's condition. Ashley is exceptionally friendly and caring towards our sick dog, making her an outstanding assistant. We are very grateful for their caring for our dog.

They were incompetent dealing with the cremation of our pet. The girl checking us out did not…read moreexplain anything about the cremation choices and what they mean. She just told us prices. Even the paper we signed did not say what we would get if we chose private creamation or communal. We did not get back any ashes at all! We chose communal with an engraved nameplate but what we got was a cheap plaster paw print. We thought we would get ashes back with a nameplate. No ashes at all. We are beyond devasted. The office assistant tried to blame us for checking the box that said communal and blame is for not understanding what that meant.

We recently moved to the area and have a middle-aged cat with allergy issues. I called Animal…read moreMedical Center of Plano and was able to get an appointment within a few days. Dr. Larsen reviewed our cat's records and recommended next steps. She was very knowledgeable and good at explaining options. Our cat has been feeling much better, and we definitely will be bringing our other cats here.

I like this vet, they are pretty good with caring for my cats. They meds they prescribed worked in…read morestopping my cat's diarrhea However, their billing is not very clear, when I took my cats in for their annual visit, they said that the fecal testing is included, come to find out that they charged me for the fecal testing when I returned a couple of days ago for my cat's follow up ER visit. So weird but I guess that's how it is? I just hoped they were more clear with their billing. I still prefer my old AMC in Forney since their annual visit includes the fecal testing .

Nice and clean clinic, smells good too. Dr Pena was great, very pleasant and knowledgeable. The…read morestaff looks like they love working there

I agree with other reviewer, "do not go here and it is a money grab."…read moreThey misdiagnosed two of my dogs which as a result had catastrophic results. They also gave my dog ear drops that made her go deaf. When I said something, they tried to blame it on old age and then told me I should contact the manufacturer.

Dr. Ward has been seeing our family's animals for the past 13 years. I loved him so much that my…read morevery protective parents also used Dr. Ward for their much loved senior dogs. Dr. Ward has a passion for caring about animals. He clearly loves animals. At times Dr. Ward can be blunt, but I would rather get the facts and understand both prognosis and treatments. The reception does get very busy, especially after 4:00. I've always found if I'm patient and kind, I get smiles and kindness in return. Tram as a veterinary assistant (I hope that's the correct title!) is AMAZING. After the sudden passing of our dog in the fall, Dr. Ward and Tram were so respectful, sorrowful, and kind. When I needed to pick up his ashes, Tram saw me pull in and met me AT MY CAR so I wouldn't have to walk in to a waiting room of pets. So thoughtful!

I love everyone at this place. My dogs have always been scared going to the vet but at this place…read morethey r not. I love the fact that Dr only sees one dog at his office and his prices are fair. I have been going to them for 4 years and love it. You want a caring vet and staff go here. Also they r always friendly.

Excellent care! Was flexible with rescheduling times, also provided helpful knowledge to us after…read morewe adopted a new dog. They made her feel very secure when getting her new vaccines.

These guys have been my vet for the last 20+ years. They love my boys as much as I do. I'm on my…read more4th dog with them. All my puppies love them. Today I had my puppy groomed with them, omg! I'm beyond happy!! I can see my puppy's pads!