Grant took excellent care of Cooper this morning. He got his shot & had his nails trimmed. It was…read morea great experience for us & Cooper!!

I had a very bad experience today. Last night my rabbit started showing signs that something was…read morewrong. He didn't want his favorite treats and then I noticed he wasn't eating, drinking, or pooping like usual. I took him to this vet at 8:15am and was told they were already full for the walk ins. The women at the desk said my rabbits symptoms sounded critical. Another female said she would check him. The person looked at my rabbit for a minute and said he looked stable and it wasn't critical. They told me I could bring him back at 1 and try to get in again as a walk in. I called another exotic vet and made an appointment at 1 (their only one available). My rabbit passed away before the appointment. He was in critical condition. If the vet here had possibly squeezed him in he may still be alive. I have a heartbroken 10 year old. My rabbit was 7, and had never been sick before. I am so upset the lady at the clinic said he was stable.I feel like this was careless! Do not bring your pet here in an emergency situation.

Highly recommend this team! We have had an amazing experience with tips and tricks for adding a new…read morepuppy to our family. We also had to sadly sat goodbye to our 15 yr old dog here. We have only ever been met with kindness, clarity and compassion.

Kind, caring and the best vets and staff you could ask for. I love the addition of the glow lights…read morethat let you know that a pets is being put down and ask for quiet in the lobby. Very thoughtful!

I LOVE this clinic!!! They saw my two kitties immediately & were able to handle both who are…read moreextremely shy around strangers. They are friendly, helpful and professional. They even managed to clip their little claws. WONDERFUL EXPERIENCE!!!

Be aware that the very positive reviews from the past refer to Dr. Sanders, who is now retired…read more The new veterinarian, Shanti, considers himself a general practitioner, not a specialist. Do not bring a sick dog here. After spending $2,000 and losing four days, he ultimately referred us to MedVet Emergency to avoid further complications. He does not have ultrasound equipment on-site. We had to wait an entire day for an external subcontractor to perform the procedure. He conducted ultrasounds twice in less than a month and increased the price the second time. We were prescribed special food that, we later realized, was not appropriate for our dog's condition, and it made him sick. The staff from Dr. Sanders' time are still as kind as ever, but unfortunately, a great doctor is no longer available when you will need one. Think twice before deciding to take your dog here.

This clinic is great and deserves all the praise possible. Doc Fuller helped us in a time of great…read moreneed, and did so with urgency, compassion and empathetic bed side manner. This was the best interaction I have ever had with an animal vet. Highly recommend!!

When I first moved to Plano in 2014, I Googled "Best vet in Plano" and was led to Advanced…read moreVeterinary Care. They've lived up to the great reviews. They take amazing care of their animals, the owners and they are honest and ethical. I've never felt they were trying to up-sale or do anything that wasn't in my animals best interest. Love the facility and staff!

I've been going to see Dr. Wilson for at least 10 years, probably longer…read more I have a 18 1/2 year old cat that has liver, kidney, heart and thyroid problems that Dr. Wilson has taken care of him for years. My cat is known as the energizer kitty because he keeps on going! He still acts like a kitten a lot of the time. He still comforts me when I need it. This past May he and I drove out to California and he had a great time. I took a copy of his medical records with me just in case plus extra medicines. If it wasn't for Dr. Wilson, I wouldn't have my boy and traveling buddy all these years. Plus we are planning on another trip out to calif in the near future. I have another cat who is 10 and she does not like to travel at all. So I board her with Dr. Wilson because I trust them and I know that if my cat gets sick they will take care of her because I make sure to give them permission. Over the years I've boarded up-to 3 cats and 1 dog without 1 complaint. When I had to put our dog and cat down in the past (at different times) it sure wasn't because of lack of medical attention, care or love on Dr. Wilson's part. It was time to let my fur babies go after doing everything we could so they still had quality of life. I've never trusted a vet like I trust her. Yes, her staff has change but I find that they are caring and listen as well. If they do not know the answer to a question when I call they will find out and call me back. I've had pets for 50 years so I know what I am talking about.

Absolutely do not go to Dr Wilson at 14th street. I was a walk in yesterday and waited 2.5 hrs…read moreuntil she walked in to get my dog a rabies shot or a note as I've been told she's allergic. Granted she had been extremely busy but when I mentioned the long wait her comment was well then just leave. Then proceeded telling me how hard she works and I agreed but said maybe she overbooks and she went ballistic on me. She said she books appts 30 minutes apart. She saw no less than 20 people while I was there so either she's booking more or a lot of walk ins got seen before me. She then said she would not see my dog and to GET OUT shaking her finger at me. Which I did, admittedly I was shaking and PO'd and said some not very nice things. Told her I would be writing a bad review and she said go for it. I sent my husband back to get both of my dogs records and that rude doctor wrote on the records that I assaulted her. There is no reason for that kind of customer service. I had every right to be upset after 2.5 hrs but I would have never raised my voice at her if she hadn't been so rude. This was not the first time I had seen this type of behavior from her but not to this degree.

They were incompetent dealing with the cremation of our pet. The girl checking us out did not…read moreexplain anything about the cremation choices and what they mean. She just told us prices. Even the paper we signed did not say what we would get if we chose private creamation or communal. We did not get back any ashes at all! We chose communal with an engraved nameplate but what we got was a cheap plaster paw print. We thought we would get ashes back with a nameplate. No ashes at all. We are beyond devasted. The office assistant tried to blame us for checking the box that said communal and blame is for not understanding what that meant.

I had an amazing experience with this vet. Decided to try a new one closer to home and saw that…read morethey had five star reviews. I loved that they didn't try to over charge me and they were super friendly. Loved them and are going to bring my other dogs as well.

Dr. Brewer and his entire staff at the Animal Medical Center of Plano are so, so friendly and warm…read more Truly an A+ team! I was referred to Dr. Brewer by a friend after having a less-than-satisfactory experience at another clinic where the vet was in and out before I even had a chance to ask any questions. On the contrary, Dr. Brewer was super patient with me (first time dog mommy) as I asked all my questions, and really took his time for the new dog exam. My dog Giuseppe even had a bad reaction to the Lepto vaccine as soon as we stepped out, and I walked right back in and Dr. Brewer made himself instantly available to address the issue and spend more time with him. A great first impression.

I like this vet, they are pretty good with caring for my cats. They meds they prescribed worked in…read morestopping my cat's diarrhea However, their billing is not very clear, when I took my cats in for their annual visit, they said that the fecal testing is included, come to find out that they charged me for the fecal testing when I returned a couple of days ago for my cat's follow up ER visit. So weird but I guess that's how it is? I just hoped they were more clear with their billing. I still prefer my old AMC in Forney since their annual visit includes the fecal testing .

Nice and clean clinic, smells good too. Dr Pena was great, very pleasant and knowledgeable. The…read morestaff looks like they love working there

Do not go here. I tried refilling his carprofen prescription online since this clinic prescribed…read moreCarprofen since he was diagnosed with arthritis and he's a 10 year old giant breed English Mastiff. However, when making a payment online, they told i have to come in to get him checked up? I'm not really sure what a checkup would benefit? Arthritis isnt reversible and last time I checked he's getting older. So I am basically going to pay for an "exam" in which theyre going to tell me the same thing and recommend carprofen because last time I checked he still definitely has arthritis. Times are tough right with the economy, but there's no reason to be a money grab vet clinic. Yall literally have already prescribed him carprofen but now wont ship the prescription to me?

Excellent care! Was flexible with rescheduling times, also provided helpful knowledge to us after…read morewe adopted a new dog. They made her feel very secure when getting her new vaccines.

These guys have been my vet for the last 20+ years. They love my boys as much as I do. I'm on my…read more4th dog with them. All my puppies love them. Today I had my puppy groomed with them, omg! I'm beyond happy!! I can see my puppy's pads!

We had scheduled our schnauzer to be put down on a Saturday, as we were expecting severe winter…read moreweather and most places were closed on Thursday and Friday. I woke up on Friday and it was clear things were deteriorating, by midday it was clear he was suffering. I searched for open vets and found Legacy Drive. The price was in line with what many vets charge and they were open. We rushed to their location, and called about 15 minutes before arrival asking for a room to be ready. When we arrived we were directed to a waiting room and staff arrived with 2 minutes to start the process (eg, determine if he was an acceptable candidate for euthanasia and other required paperwork). Though we've never been there before, the staff was compassionate, skilled, and professional. This was my wife's first dog and the experience of euthanizing him, was more than sad for her. The bedside manner of the doctor and staff was flawless, as was their skill. I've had to euthanize 4 other dogs throughout my life and none were as peaceful as this procedure. I found the price reasonable (less than the estimate) and they made a bad situation as good as can be. Although they are a far drive, I am considering using them as our primary care vet based on this experience.

I have been a client of Legacy Drive animal hospital for a few years now Today my cat Murphy went…read morein for a dental cleaning. I can not even explain in words how above and beyond the service and kindness of the staff is there. From Shayla and Flora at the front desk who are outstanding to Angela my vet tech who called me every step of Murphys dental which turned out to him needing 2 extractions She explained everything in detail and provided pricing for everything without even being asked She is friendly and personable as well as knowledgeable and I am grateful to her. And lastly to Dr Steele I have met her once before during a very sad time when I had to make the decision to put my sick cat down. Dr Steele is compassionate and an excellent veterinarian. She did everything she could to help him and I am thrilled she was the Veterinarian who did my Murphy's extractions today. When I went to pick him up she greeted me and explained his procedure to me in detail I adore her I should also mention this whole procedure today was less expensive than I expected it to be. Thank you Legacy Drive Animal Hospital !