Kairos Audio Video, led by Mr. Kofi, delivered outstanding service from start to finish. As a…read moreveteran recently returning from a 5‑year overseas tour, I truly appreciated how well he treated me. He is extremely knowledgeable, took the time to explain every detail of the mount, and offered very reasonable pricing. I requested a last‑minute change to my appointment, and he still came out past his normal business hours. His professionalism, courtesy, and dedication to his craft really stand out. This is a privately owned business, and you can tell he takes pride in the quality of his work. Highly recommended for anyone new in town and looking for reliable, efficient service, high‑quality audio/video installation.

Great service. Came same-day as my TV (bought thru Samsung but delivered by Best Buy), a Samsung 65…read moreinch S95H. Technican helped me move TV to room it was to be placed/mounted. He unboxed it and tested it to ensure it worked. Within 5 mniutes of the TV being on, it stopped working. Screen went black although there was audio. Performed a hard reset but still no luck. Technicain waited with me while I called Samsung. Thank goodness I got a live person who told me that they would pick it back up as a return and give me a full refund. Meanwhile, the technican put the mount on the wall as I plan to buy this same TV but from a different vendor (Crutchfield who I should have used all along as all my TVs have come from them. But, I got a great military discount from Samsung so I went with Samsung). If all goes well, when the replacement TV arrives I will be able to put it on the wall without a lot of drama. All in all, very happy with Kairos. I think they went above an beyond to help me with this issue.

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Efficient, polite and respectful. I loved everything about this transaction. From inception the…read moreprofessionalism was front and center. I was able to make an appointment on their website with ease and it was confirmed within 15 minutes of booking. They showed up early, after calling to confirm if it was ok, and got straight to work. They did exactly what I needed while providing their expert recommendations along the way. They even vacuumed up the dust particles after the job was completed. Pricing was very reasonable. I highly recommend! These gentlemen did everything right!! They will definitely be my go to from here on out.

15/10 recommend. The Mount Wolfe Team was accommodating with my move that required 2 different…read moreloading locations and a downtown city unloading location. They were also extremely responsive with scheduling a last minute move that even ended up having to be rescheduled once. They arrived early, behaved professionally, and handled each of my possessions with care. They even handled assembly as needed after unloading. They worked quickly as well completing a full one bedroom apartment move within only 4 hours at a great price.

Update I was asked by the owner Dwayne Wolfe to remove my…read morereview in order to receive my refund. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used. He is not a carpenter nor know how to properly mount anything. I should have known better than to give him a second chance. He caused a 55 inch TV to almost fall on me due to another improper installation. Which caused damage to the wall. It is now May 2026 and still nothing we had originally agreed per emails and text. All he kept saying was that I cause damage to his business. Instead of taking accountability and fixing the issue. Dwayne is not to be trusted. I would never recommend anyone to hire this company to do anything. Update: I was asked by the owner Dwayne Wolfe to remove my review in order to receive my refund. It has been over 2 months now since our last email conversation. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used his TV mount service before and that TV wasn't mounted correctly then. This time, I tried to give him a second chance only to have a 55inch TV almost fall on me due to another improper installation. Which caused damage to the wall. It is now February 2026 and still nothing we had originally agreed per emails and text. Original Review: Last year, I had Dwayne and his crew move me from Lancaster Pa to Manchester PA. The move was great they took very good care of my Antique furniture and other containers. So because of that I reached out to Dwayne to handle my move to Alabama with a stop on the way in Maryland to pickup my partners things. Upon arrival she was told that everything may not fit. Which was very unprofessional when there was more than enough room for her things to fit. Especially, when the truck had more than enough room if packed correctly. Once they began packing all had fit and what small things didn't go we packed in the car. As we got closer to evening Dwayne advised that he was going to get a hotel and arrive to the house in Alabama in the morning. We arrived to the house at 9am and no call, text, or email from Dwayne. We went to get breakfast still no call, text,or email. I called while at breakfast and was told by Dwayne that the helpers woke up late and they will be at the house by 12pm. Upon their arrival at 2pm (5 hours late), Dwayne called and advised they were at the house and decided to unload the truck in the driveway. As we pulled up to the house from picking up cleaning supplies and water for the guys we noticed our stuff on the driveway like it was a garage sale or something. It was so unprofessional and disappointing to see. Then, after they moved the things into the house Dwayne seemed frustrated and annoyed when I asked about him installing the TV's and assembly of the beds which was part of the agreement. He proceeded to install the bed and TV's. He seemed to struggle to install a TV wall mount and TV on the wall. Then, I went out to the hardware store to pick up more proper screws for the TV mount. Not sure what he did with the screws he removed in Manchester for the same mount. All the screws were packed and labled to make the installations smooth. But while I was gone he assembled 1 queen frame and a twin futon. When I came back they placed the TV on the wall and I looked at everything that wasn't till wrapped in plastic. They brought in the final piece of furniture. It was completely destroyed. I told them to leave it in the Garage. He decided to leave it right at the entrance of the garage door. So I had to move it to the side wall myself. He said it was fixable and its not. We went to sleep woke up the next morning sat back on the bed and the bed shifted with a loud bang. Noticed that the bed wasn't properly assembled screws missing and loose. I immediately checked everything. The twin bed was missing screws and shifting left and right. My antique coffee table was scuffed in mutiple places, dinning table scuffed, dressers scuffed, bed frame chipped and scuffed, some China plates cracked and destroyed, desk missing a part, screws checked and noticed screws were loosened and had to be tightened and the motor bar was disconnected, computer monitor mount was chipped like it was dropped on the ground. I was emailed by Dwayne to sent photos was told by email that they did their best and I would be fully compensated. I'm still waiting.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

ILP was easy to work with, responsive, on time, pleasant, and did a great job installing my new…read morechandelier. I would use them again.

Matt was very responsive and professional. He was able to come out a few days after I reached out…read moreand he gave me an estimate up front based on pictures, which was spot on as far as the final price. He listened to exactly what I wanted and made some suggestions as well as far as tv mount height. He had some cables on his truck that he was able to use since some of ours were too short. Overall, I am very happy with the tv mounting job and his service. Would definitely recommend this company.

Quick efficient communication. Randy was patient, informative and extremely efficient for a tv…read moremount. Highly recommend and would use again.

Randy, did a great job, showed up exactly when he said he would !and was able to get my older Bose…read moresystem up and running with a newer TV. Highly recommend

Excellent customer service and experience with Arnas. He was very friendly and professional. He…read morecompleted two wall mount TVs in less than an hour and they look great! Highly recommend!!

Great guys. Overall service was great. Had a hiccup with an accident with some wiring but…read moreremedied it as soon as they could. I'd definitely use them again.