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    Hanger Clinic

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    POP Prosthetics

    POP Prosthetics

    2.6(27 reviews)
    2.3 mi

    NOTE, if you are trying to find this place on the building it is the actual spelling of the acronym…read more"Precision Orthotics & Prosthetics." It is called POP Prosthetics and on paper the POP logo is big so when I was looking for the location I was literally looking for the word POP. Don't do what I did! I was referred to POP by my doctor to obtain a hand brace. I was a bit confused because I thought it would be a regular store where you just walk in and pick up a brace, but when I arrived they had me check in, full out paperwork, obtained my driver's license and insurance. Similar to a doctor visit. I had a few questions, but the person at the front mentioned it was only her second day working so I said, "no problem, we can learn and find out together." They processed my insurance and gave me an option to bill my insurance to meet my deductible or pay for it without billing my insurance which would've been cheaper. Honestly, I thought was a bit weird, but I chose to bill my insurance. After that, they called my name and walked me into a room. The girl asked me a few questions then obtained my hand brace. She showed me how to try it on then I was on my way. One suggestion: you should notify the patient upon arrive the process to obtain the brace. I wasn't expecting to spend 40 minutes in there and I didn't know it would've been similar to a doctor's visit. The 3 girls in the front were super nice and friendly. The one that obtained my brace even offered me water while I was waiting. I'm not sure how they compare to other places or the cause of the not so positive reviews, but I've never had to shop for a brace before, but overall the experience was a positive one.

    Service has really gone down hill. Three years ago I had a good experience when ordering…read morecompression stocking. I once again needed to reorder compression stockings and had a horrible experience. After waiting a month and still not having them I called and was told they didn't have the info from the doctor. I contacted the doctor. The next day I called to see if they got the info and was told it wasn't the doctor but the insurance they were waiting for. Finally a week later I received a call telling me I could pick them up. When I showed up at the Pecos office they didn't have them. I was told they were shipped to the other office and I would have to come back tomorrow to pick them up. When tomorrow came I was told they didn't have a driver to bring them over so I wouldn't be able to pick them up until the next week. The office staff are very unfriendly. When I questioned how long it takes to get compression stocking they told me it always takes 5 or 6 weeks to get them. Then they stated I need to plan my procedures better so they had time to fill the order. Went to Freedom Medical purchased a pair the same day and they were much cheaper.

    Photos
    POP Prosthetics - My current foot!

    My current foot!

    POP Prosthetics
    POP Prosthetics - You can still live an active lifestyle with a Prosthesis.

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    You can still live an active lifestyle with a Prosthesis.

    Nevada Limb & Brace - 01/24/2024 it's inside here  1st floor to the right

    Nevada Limb & Brace

    4.5(8 reviews)
    4.9 mi

    I accidentally broke my foot on 01/20/2024 & had to follow up with an Orthopedic MD inside this…read morebuilding a few days later. The ER had me in a medical shoe but the Ortho MD changed it to a walking boot and had sent me downstairs to NV Limb & Brace to get my boot. The MA from the Ortho office brought me down here via wheelchair. Howard Lee, Certified Orthotist (C.O.) had taken care of me & fit me for my walking boot. He was so much fun! Lots of laughs with him, of course in a professional way. The office staff took my ID & insurance card and had told me that per my health insurance I didn't owe anything & until this day I haven't been charged for this office visit or my walking boot. There was a little wait as I think Howard was the only C.O. taking care of the patients in here. Office is small. He had wheeled me out back into a room & put the walking boot on me. He didn't give me any instructions on how to use it but it was pretty easy. There are straps with velcro on it and it also has a pump that you can insert air to help make a tighter fit. I have noticed over time (as I'm still wearing it) it can get stinky, like smelly feet stinky and I have hand washed it twice & the last time I stuck it in the washing machine. Your able to remove it. Also one of the side pieces has started to come apart & the velcro pieces that are glued on, one side came off. I was able to use my glue gun & fix the pieces. I really enjoyed my visit here after being in this building for a total of about 3hrs and most my time was spent upstairs @ the Ortho doctor.

    Ruben was great! Very informative and kind to myself and my son who had to come with me to my…read moreappointment. He asked if I had any questions and answered the few I did have. The rest of the staff was also very kind and we all had a nice conversation. Overall, great interaction!

    Photos
    Nevada Limb & Brace - 03/27/2024 my new ankle brace!

    03/27/2024 my new ankle brace!

    Nevada Limb & Brace - 01/24/2024 in here!

    01/24/2024 in here!

    Nevada Limb & Brace - Fit and function are keys to successful devices.

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    Fit and function are keys to successful devices.

    Hanger Clinic - orthotics - Updated May 2026

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