1. Hangen Donald MD

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Marlborough, MA

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Hangen Donald MD

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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2 months ago

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Orthopedic Associates of Marlboro - Main Entrance to Medical Suites

Orthopedic Associates of Marlboro

1.9(7 reviews)
0.0 mi

I see Dr. Marchese who has been really helpful, but the receptionists here are very unprofessional…read more I broke my tibia and needed an MRI for my knee, but the receptionists ordered it for my tibia rather than my knee. I know this is a small mistake, but I cannot drive and each time I need to go to an appointment I have to ask someone to drive me, so that was unfortunate that I had to schedule another MRI. In addition to this, the MRI facility communicated to me that the mistake was made, rather than the hearing from this office that they had made the mistake and explaining why I needed another MRI done. I have had other experiences with this staff as well when scheduling tele-heath appointments. The receptionist scheduled my tele-health appt. for 4:50 but when the time came and passed, I called the office to double check. When I got onto the phone with a receptionist they told me that 4:50 is not actually an appointment time, but rather as estimated time based on when the DR is finished with his appointments for the day. That was unfortunately information that should have been told to me when "scheduling". I know these aren't big instances of miscommunication, but they are enough for me to be wary of the care I receive here. Will something be ordered incorrectly again? Is my time being valued as a patient there?

Do not trust Dr. Baxter, she lied to me about many things was late 40 minutes and then never looked…read moreme in the eye. Then lied to my primary care doctor when I asked her to call. Makes you wonder? The receptionist talks so loud you could hear her down the street. Sad that this practice was my families go to now I would not send my dog. I will never go back there again.

Mark A Finno, MD

Mark A Finno, MD

3.0(2 reviews)
9.6 mi

Have been seeing Dr Finno since his days with the Boston Spine group. He is my miracle worker. 20…read moreyears ago as a late 30's mom, I had severe pain and was unable to nod or turn my head, difficulty raising my arms, with tingling & weakness, and also severe lower back pain. I had constant pain that interfered with my ability to sleep, socialize, work, carry out every day activities, or be truly "present" with friends & family. I spent years seeking help, but most doctors dismissed it, as often happens to women, as being "all in my head", or hormones, laziness/lack of exercise (though I was trim, athletic & went to the gym daily), or being dramatic & attention-seeking. My long-time orthopedist said there was definitely something wrong, and referred me to Dr Finno for a consultation. Dr. Finno actually listened to me and investigated. He was honest & open about what he could & couldn't do, and what to expect, answered all my questions & concerns, and never made me feel dismissed or stupid. When I decided to move forward with treatment, he explained everything clearly & carefully during each step of the procedures, and made things as comfortable & calm as possible. 48 hours later, I had a drastic reduction in pain, and big gains in range of motion. Over time, I regained 100% of my function and range of motion, and got back to doing most of the things I loved and was able to live a pain-free, normal life again. I now see him 1-3x a year for injections when I start hearing the usual clicks & crunching get louder & more frequent, and feel the stiffness & pain flare up. For me, and a few others I know, he's truly worked miracles to restore our ability to move & function without pain, and I don't trust my spine to anyone else.

He is a specialist in spine damage only, doesn't know women's bodies, and will miss what's really…read morewrong with you. He doesn't listen or ask many questions.

Hangen Donald MD - sportsmed - Updated October 2026

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