A few months back we experienced an outdoor fire from a burning riding lawnmower; thankfully a Good…read moreSamaritan driving by, stopped, grabbed a garden hose and literally saved our house. Naturally we contacted our nameless insurance company who sent out an estimator to survey the loss. Soon we got a check for a whopping $1,017! (Don't spend it all in one place!) We reviewed BBB, Angie's List and talked with a number of friends and neighbors. Eastern Home Repair's name kept coming up. We called, and Chris Web, the Owner/Manager came out and personally reviewed our damage. He was really confident his company was the right one for the job. Chris' personally delivered estimate was almost $7,000. I showed him the $1,017 check from the insurance company and he said "Russ, I cannot even buy the needed materials for that money. Don't worry about the insurance company, I'll handle it." End of Part One. Part Two. The insurance company wrote another check; the two checks added up exactly to Chris' $7,000 bid!! As for the work, his crew was professional, on time, knowledgeable, friendly and overall hard workers; they represented Eastern Home Repairs well! Great work, complete cleanup, outgoing crew went the extra mile and even replaced our rose bush singed by the fire! Chris, presented me with the final bill, which was almost $200 below his initial estimate; how often does that happen? Because of the professional work accomplished, I gave Chris the $200 to do as he saw fit in tipping his crew. How often does that happen? If you are looking for that right home repair company stop at the "E's" and pick Eastern Home Repair; you'll be glad you did. If there is a means of contact through this review, I would be happy to speak with anyone about this quality organization that takes over and favorably goes beyond expectations.

Very frustrating experience and waste of time to say the least. We had one concern , just one…read moremind you, and that was regarding how they were using an aggressive round sander on our home wood siding which is over 100 yrs old and has a dutch lap boards type siding and did not want the boards sanded to the point it changed the shape of the board itself. Only after a few days of hand scraping his painter quit and they then proceeded to cancel all of our projects on the contract as the office manager informed us the owner didn't think he could satisfy us, so all the work and the contract was cancelled. So basically it sounded like the owner doesn't respond well to customer concerns, it's either his way or the highway which is unusual for a business as most business I have worked with don't just bail after one concern by the customer is voiced. Just left the house half scraped and looking terrible. I also left 2 VM's and a text requesting the owner to call me back. He never bothered to return my calls or respond to my texts and let his office assistant / mgr give us the news he was cancelling everything. When I hire a man to do work for me I would expect him to do the right thing and at least return my calls and texts especially if he has just decided to bail and not do the work, and not shove that off for someone else to do. However They are refunding 100% of our initial deposit, which is the absolute right thing to do, so they get one star for that alone. Outside of that they would get no stars considering how they conducted themselves. The experience was pretty much a waste of time as the only thing I have now is a bunch of exposed wood on the sides of the house which looks horrible, a ton of paint chips on the ground that I've had to clean up myself once they informed us the painter was not coming back. We did have another painter come to the house and will be doing the job correctly using a flat sander for these type boards and said that was no problem at all and he would never use a round aggressive sander on dutch lap type wood siding. I guess this company has enough work that they conduct business this way and just walk away from a job in progress , leave your home looking terrible and leaving a mess for the customer to clean up. Being as the owner conducts himself this way I consider it good riddance that we are no longer working with this company.

I recently hired **Baron CGS Contractors** for some roof soffit repairs, and I'm happy I did…read more Ricardo was great to work with -- he gave me a quick, fair quote and took the time to explain how to keep my roof in good shape and what to watch out for. He clearly knows his stuff and works hard. Ricardo fixed several soffits around my home and even repaired a fallen window spacer while he was here. He was friendly, fast, and dependable. I'd definitely call him again for future work!

I couldn't be happier with the wonderful job Baron CGS did on a complete renovation fix and flip…read moreproject for me! His craftsmanship was top-notch, he was punctual and kept me informed every step of the way. As an investor I was doing this project in Goldsboro NC while living in California. Trust and bringing the project in on time under or on budget was very important for me. The finished product exceeded my expectations, and I highly recommend Baron CGS to anyone looking for a reliable and quality contractor. I placed the house on the market and within 24 hours I had offers. 30 days later the sale was completed all due to the great work of Baron CGS.

Amazing customer service!!! When I called and explained my backyard was flooded, Tom took the time…read moreto listen and was more than willing to walked me thru the steps to turn the water for my sprinklers off. When I was unable to take care of it he said he would come out that afternoon, on a Saturday. He came out looked at everything, explained what needed to be done. Took time to dig to find a second valve box. I had an estimate for the work on Sunday morning. He came out the next Tuesday, fixed everything, moved the rock back and cleaned up everything. Sent me a text that everything was finished and working. I will definitely call him again for repairs, and will recommend him to all my friends. Thanks again Tom

Thomas is fantastic!! He was going to be running late and communicated with me instead of leaving…read moreme hanging like most companies do. I will go through his companies when needed and will definitely spread the word!!

We had to have the roof replaced this winter after a branch made a hole. When Brooks came out to…read moregive us a quote he went on my roof and properly installed a tarp cover to protect from further snow/water damage before we even agreed to use Roofing Solutions! Someone was able to quickly and accurately help us through the entire process with insurance and Brooks came back the day after the install to clean up any debris. Friendly, professional and quick. It's almost a shame I should never need a new roof with my 50-yr rates shingles!

After our previous interaction, I began working directly with the owner, who personally came out to…read moreassess the situation. Following that visit, the entire roof was removed and replaced, and the slow leak--caused by issues with the initial installation--was also properly addressed. Jenniss Harrell was extremely apologetic and went above and beyond to help resolve the problems. I truly appreciated his professionalism and support throughout the process. Unfortunately, I did find your responses to be discourteous and unprofessional, which made the situation more frustrating than it needed to be. That said, I'm happy to report that everything has now been resolved. The new roof looks great, the leaks have been fixed, and the damaged wall has been repaired.

The salesman was attentive, I did my research on the company, and despite rain delays, as well as a…read moremisunderstanding between myself and the scheduler, the crew appeared on time and did a great job. They protected the windows and shrubbery from the old roof materials that were thrown down. My complaints: I was told they would charge me $75 per sheet of plywood that needed to be replaced. Interestingly, they bought 3 pieces of heavy-duty plywood (which does cost that much) and 5 pieces of lower-quality pressed board plywood (in which a substantially lower price would have been charged.) When I questioned the female employee who came after the crew left why that price for the low-grade quality plywood, her answer (and I kid you not!) was "for labor and clean up). Hmmm. Those costs were included in the estimate. Okay. The crew was ALSO SUPPOSED to go around my home with a large magnet roller to search for metal building materials (I.e., nails!) but never did that. Thankfully, I didn't have a flat tire as a result and a second contractor found several.

Carolina Trophy Roofs did a great job with my new roof…read more Everyone that was a part of the team was a delight to work with, but a special shout out to their production coordinator, Liz, who was caring and professional at the same time. She went above and beyond to make sure the installation went well, answered all my questions and was there for support anytime I needed any reassurance. I am so happy with the results as well as the help they provided with my insurance company to cover the cost of the roof. I would highly recommend them.

This is a top-notch professional company. I hired them to replace my kitchen countertops, paint…read morethe cabinets, and paint the dining room. They are very conscientious of doing the best possible job as well as keeping everything neat and clean in your home. Every worker is pleasant and hard-working. We would not hesitate to call them for anything needed.

I called office on a Monday and talk with office assistant and she returned call but I called again…read moreand emailed Taylor's HVAC and have not heard from them for minor repairs.

I had Gonzalez Handyman Services come over to take care of a bunch of "Honey Dos" that I'd been…read moreputting off. Christopher came over and installed an exterior gate, re-grouted part of a shower, caulked a difficult to reach tub and took down a bunch of old painter's tape. Even though the instructions were followed on the gate, the gate install was wobbly (the factory provided concrete screws were too small). Christopher came back with his own screws to stabilize the fence and added an anchor to the top, which did the trick! Because of their great work on the first project, I had them come back and install two new garage door openers and an exterior light fixture. Garage door openers can be tricky to properly install and balance, but the job turned out great, including the programming multiple remotes and keypads. I was asked about my preferences for what buttons I wanted on the various remotes. The exterior light looks and works perfectly. Overall, I'd highly recommend Gonzalez Handyman Services. They even swept out my garage before leaving!

We had a commercial door that was broke. Chris was able to come out quickly and repair it. He was…read moreprofessional, polite and very reasonable. I will definitely use him again.

Do NOT use this company! My siding was permanently damaged from a sloppy power wash -- the panels…read morewere bleached and stained. His so-called "fix" only made the damage worse. After admitting his treatment failed, he promised to research a solution and get back to me. That was 9/12/2025, and I haven't heard a word since. The initial power wash was done on 8/9/2025! This is beyond unprofessional. I was a repeat customer (he washed my house in 2022 with no issues), and this is how I was treated. Now I'm left with damaged siding and no accountability. I'll be taking this to small claims court. Save yourself the headache and stay far away from this company!!

Our family has been using Chris Crystal Clean for 15 yrs. Always respectful of our home, offers…read moregreat communication, and is efficient in getting your home looking Crystal Clean!!!