Very though with communication, Serene flooring listened to my needs and wants; worked to ensure I…read moreunderstood the entire process. Their Stock material is top quality I highly recommend!

Background: We have had rental properties for most of my life. Due to unforeseen circumstances we…read morenow reside at some of these rental properties. My father has been key to this endeavor as well as our family unit. We are not strangers to hiring help or contractors but after his strokes, the family dynamic is changing. Our problems started in 2019-2020 when my mother wanted to update the bathroom with a different toilet. During Covid, I was nervous about this project without advice from a plumber. My dad assured me that they had replaced many toilets in the past... (it's true. However this time dad was impaired with vision loss and cognitive issues). I couldn't tell what was wrong exactly but I was one who wanted to watch YT for advice and my parents grew annoyed at the thought. After the install, I knew problems were there when the toilet wasn't maintaining water... I was ignored. "You're not a plumber" was my mothers response every passing year... Eventually, the problems were too big to ignore. The flooring and toilet started to leak. The flooring was moldy, buckling and lifting. I was worried about costs. I was worried about my mom handling this project without my dad being in charge... the plumbing issues and potential leveling issues. Mom got several estimates. Our job requires 2 contractors. A plumber and a carpenter. They work independently from each other. This review is strictly for the carpenter/flooring. Steven has great communication skills and work ethic. At the time of this review he has 5 other stellar reviews and every single one of them has nuggets of truth that could apply to us as well. He pays attention to detail. He communicates effectively and if you are uncertain about an issue he shows up promptly, responds via phone or email in a timely manner and his rates are very reasonable! My review is lengthy so I will avoid making it too long. Bottom line if you need flooring installed by a reliable, trustworthy company in the New Braunfels / Canyon Lake area, consider this one. We were very impressed with the amount of work done in such little time. It was Steven & one assistant. Once they started work, they focused and worked hard. Flooring was removed, replaced, beams, baseboards... This was not a tiny job. They completed it in two days! I do have before, during and after photos but it's on mixed media right now. A misc. note: I initially did not want to get involved in my mother's project. It was a true test to see how this project would evolve. My mother failed miserably in this task. I was only able to feel comfortable enough to intervene because Steven is personable and easy to talk to. I'm a native Houstonian. I've worked in large companies with many different group leaders in my time ~ Steven is the definition of effective TEAM leadership.

I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

What a great group of people. They feel like a family. Nice as can be, super helpful and a nice…read moreselection. Beautiful location too. We've had them help us twice now and very happy with the quality and results.

Contacted this company with urgent needs. Jim was very responsive and willing to work to our…read moretimeline. Crew came out and did an outstanding installation as well as explaining exactly what they were going to do and how long it would take. Very please with service and installed product!

Had a bad experience with this company. Would give no star if that were possible. We purchased…read morevinyl tile flooring and its installation for two levels of our vacation home. The installation for the lower level was satisfactory. The flooring for the upper level was ineptly done; the floor buckled and when we complained to the owner about rectifying the problem, we were met with delays, empty promises and no action. We asked for a refund for the cost of flooring of the top floor. The owner never responded. We had to buy a new set of vinyl flooring from another company for the upper level and hire a new installer to properly lay down the tile. We would not recommend the use of this business.

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

River city flooring did an excellent job at our property in Schertz. From the moment I first called…read more(found them on Yelp), their professionalism and customer service was top notch and Jordan and his crew did such an amazing job with the work, I was thoroughly impressed. They did an excellent job leveling the floors and laying LVP throughout the entire house including the kitchen, bathrooms, etc. They also replaced my baseboards throughout the entire house with high-quality baseboards, and the job quality was simply top notch. I plan to give all my flooring business to River City in the future and can't thank them enough for their excellent work. I would highly recommend these folks and I hope to build a close partnership with them going forward. Thank you Jordan and team!!

Jeff and his team just earned themselves another 5-star review. My two-car garage was a small job…read moreby their standards, but they were still priced competitively with the "rent equipment, watch YouTube tutorials, ruin my weekend, and probably my marriage" option. Definitely worth having professionals do it, because the job turned out amazing. In truth I'm actually giving them 6 stars. But I'm subtracting one because there were only 8 color options -- come on, guys, it's basically confetti you sprinkle on the floor. You're telling me we can't get a few more colors in the mix? That's my only gripe, and it's barely a gripe. Kyle was the on-site manager the day of the work, and he and his crew did an excellent job cleaning up -- like "did they even do work here?" clean. Very professional, very easy 5 stars.

Global Garage just finished our floor yesterday and it looks great! We are very satisfied with the…read moreservice we received. Perry was very thorough and answered all our questions. I did my read watch and am very happy we went with Global Garage, there workers were awesome, very friendly and efficiently. Plus they stand by their product and have the best warranty we found. We are very happy and would recommend them to anyone looking to upgrade their garage. Great work!

They have a large selection in their showroom -- I had been everywhere in Austin and the…read moresurrounding burbs, and fell in love with my Italian Backsplash within 10 minutes of being in the Wimberly showroom. Troy handled everything from booking the measurement apt. to being the project manager over the install. Nothing but high marks for him - super easy to work with. The install was done in one day and it is BEAUTIFUL. I live in Kyle and had been everywhere in Austin, Kyle, and Buda. It was worth the trip to Wimberly for this fantastic product and great install. Thank you - HIGHLY RECOMMEND!!!!!!!!! I did have an electrician friend switch out my 22 year-old outlets for new bright white ones. The final product makes me happy every time I enter my kitchen.

Staff is hard to get ahold of and when you do, they are rude and give the impression they do not…read moreneed my business.

Hands down the best company yet! We got several quotes from other businesses. DFI had the best…read moreprice and trust worthy workers. They exceeded my expectations on my kitchen and bathroom. It's literally perfect and even added some special touches I didn't even think about. If you're looking for quality you NEED to hire them. Thanks guys!

I used TJ to help me remodel a Flip house I was working on. I was on a time crunch, and a very…read morestrict budget. Often you run into contractors that try to add on all these extra things and just scam you as I have previously. Never once did he try to do that, and he went out of his way multiple times to help me and insured. I was satisfied with the work done. I would absolutely use DFI in the future and recommend him to my colleagues.

Incredible work. The job was replacement of existing shower floor without damaging the wall tiles…read moreand they delivered easily. Super careful craftsmanship and patience. Would recommend for any tile job for sure.

I had two showers which needed tile replaced after some plumbing work…read more Excellent work. Came in on schedule and within estimate. Nice guys!