Background: We have had rental properties for most of my life. Due to unforeseen circumstances we…read morenow reside at some of these rental properties. My father has been key to this endeavor as well as our family unit. We are not strangers to hiring help or contractors but after his strokes, the family dynamic is changing. Our problems started in 2019-2020 when my mother wanted to update the bathroom with a different toilet. During Covid, I was nervous about this project without advice from a plumber. My dad assured me that they had replaced many toilets in the past... (it's true. However this time dad was impaired with vision loss and cognitive issues). I couldn't tell what was wrong exactly but I was one who wanted to watch YT for advice and my parents grew annoyed at the thought. After the install, I knew problems were there when the toilet wasn't maintaining water... I was ignored. "You're not a plumber" was my mothers response every passing year... Eventually, the problems were too big to ignore. The flooring and toilet started to leak. The flooring was moldy, buckling and lifting. I was worried about costs. I was worried about my mom handling this project without my dad being in charge... the plumbing issues and potential leveling issues. Mom got several estimates. Our job requires 2 contractors. A plumber and a carpenter. They work independently from each other. This review is strictly for the carpenter/flooring. Steven has great communication skills and work ethic. At the time of this review he has 5 other stellar reviews and every single one of them has nuggets of truth that could apply to us as well. He pays attention to detail. He communicates effectively and if you are uncertain about an issue he shows up promptly, responds via phone or email in a timely manner and his rates are very reasonable! My review is lengthy so I will avoid making it too long. Bottom line if you need flooring installed by a reliable, trustworthy company in the New Braunfels / Canyon Lake area, consider this one. We were very impressed with the amount of work done in such little time. It was Steven & one assistant. Once they started work, they focused and worked hard. Flooring was removed, replaced, beams, baseboards... This was not a tiny job. They completed it in two days! I do have before, during and after photos but it's on mixed media right now. A misc. note: I initially did not want to get involved in my mother's project. It was a true test to see how this project would evolve. My mother failed miserably in this task. I was only able to feel comfortable enough to intervene because Steven is personable and easy to talk to. I'm a native Houstonian. I've worked in large companies with many different group leaders in my time ~ Steven is the definition of effective TEAM leadership.

I just built a house in Canyon Lake. Serene Flooring/Steven did a fantastic job on my floor. Could…read morenot be happier with the results and the professionalism and attention to detail that Steven gave to the project! One of the very few projects that came in on time and with my budget. Communication was flawless; Steven gave me a plan with dates and stuck to them.. a true gem in a midst of chaos that is working with contractors nowadays. I would use Serene Flooring again in a heartbeat and cannot recommend them enough.

I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

The old carpet and the tack strip came out as a separate line on the quote, so I knew what the haul…read moreaway cost before work started. Two guys had the whole unit stripped by lunch. The dumpster fee matched what the paper said.

Contacted this company with urgent needs. Jim was very responsive and willing to work to our…read moretimeline. Crew came out and did an outstanding installation as well as explaining exactly what they were going to do and how long it would take. Very please with service and installed product!

Had a bad experience with this company. Would give no star if that were possible. We purchased…read morevinyl tile flooring and its installation for two levels of our vacation home. The installation for the lower level was satisfactory. The flooring for the upper level was ineptly done; the floor buckled and when we complained to the owner about rectifying the problem, we were met with delays, empty promises and no action. We asked for a refund for the cost of flooring of the top floor. The owner never responded. We had to buy a new set of vinyl flooring from another company for the upper level and hire a new installer to properly lay down the tile. We would not recommend the use of this business.

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

I highly recommend this company! Great service the entire way through. Rodney came over to measure…read moreeverything; he's very kind, mannerly, and assuring. They also provide a discount if you can pay cash. They offer a warranty on their workmanship also. I loved going to their large office space that had a zillion options to look through and choose from. Rodney was very helpful and patient with me. Everyone was great, I'm grateful I chose this company. Everyone seems so nice, genuine, and professional. I have attached my before and after floor photos. I had my kitchen re-tiled, and my whole house re-floored with a beautiful wood-like laminate, that's excellent for scratch and water resistance. I absolutely love my results, even the photos don't do it justice how beautiful it looks!

We needed new flooring in an old house that we have in Fredericksburg Texas. We first got bids from…read moreat least two local companies. Due to pricing, we then decided to try River City Flooring out of San Antonio. River City Flooring beat the local companies estimates by a lot. And, the product they offered was far superior to anything else we found. Plus, since River City Flooring buys directly from the supplier and stores it in their warehouse, they had the product in stock and were able to complete the project a few days after we first contacted them. Not only was it Quick, their installers did an excellent job. I would recommend this company to anyone who needs flooring and I would use them again. River City Flooring has exceeded my expectations.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

Jeff and his team just earned themselves another 5-star review. My two-car garage was a small job…read moreby their standards, but they were still priced competitively with the "rent equipment, watch YouTube tutorials, ruin my weekend, and probably my marriage" option. Definitely worth having professionals do it, because the job turned out amazing. In truth I'm actually giving them 6 stars. But I'm subtracting one because there were only 8 color options -- come on, guys, it's basically confetti you sprinkle on the floor. You're telling me we can't get a few more colors in the mix? That's my only gripe, and it's barely a gripe. Kyle was the on-site manager the day of the work, and he and his crew did an excellent job cleaning up -- like "did they even do work here?" clean. Very professional, very easy 5 stars.

Global Garage just finished our floor yesterday and it looks great! We are very satisfied with the…read moreservice we received. Perry was very thorough and answered all our questions. I did my read watch and am very happy we went with Global Garage, there workers were awesome, very friendly and efficiently. Plus they stand by their product and have the best warranty we found. We are very happy and would recommend them to anyone looking to upgrade their garage. Great work!

They have a large selection in their showroom -- I had been everywhere in Austin and the…read moresurrounding burbs, and fell in love with my Italian Backsplash within 10 minutes of being in the Wimberly showroom. Troy handled everything from booking the measurement apt. to being the project manager over the install. Nothing but high marks for him - super easy to work with. The install was done in one day and it is BEAUTIFUL. I live in Kyle and had been everywhere in Austin, Kyle, and Buda. It was worth the trip to Wimberly for this fantastic product and great install. Thank you - HIGHLY RECOMMEND!!!!!!!!! I did have an electrician friend switch out my 22 year-old outlets for new bright white ones. The final product makes me happy every time I enter my kitchen.

Staff is hard to get ahold of and when you do, they are rude and give the impression they do not…read moreneed my business.

They remodeled all three of our bathrooms and did a wonderful job. Not only do they have…read morefantastically talented people working for them, the people are genuinely nice to have in the house. We are VERY pleased with the work and I admire our "new" bathrooms daily.

July 30th I negotiated a roofing job from representative Eddie for DFI Remodeling, LLC +1 (210)…read more983-8221. He stated the first check from Liberty Mutual for $2642.36 would be used to order materials. Aug. 15, 2026, 10:31 am, I Apple paid Eddie $2600. Aug. 25th, I asked for a timeline at 1:13pm. At 3:34pm Eddie stated he'll check with office. At 7:06 pm he stated the office had nothing signed by me and for me to check my email. Aug 27 at 7:50 am I sent a screen shot showing that I have not received any Docusign correspondence June and asked who the email address was from so I could reverse search for the email. Aug 29th at 9:46 am, I asked Eddie again to please send the contract. Sept 4th at 5:52 pm, I asked for a timeline again for the contract, materials, work scheduled and eta for completion. I haven't had a response from Eddie since Aug 27th. On Sept 5th at 2:16 pm, I asked to just have my $2600 returned. Sept 12th, 1:31 pm, Sept 14th, 1:20 pm, I texted again, "Hi Eddie, can you please send me your email please. Following up. I'd like for the return of the $2600 since there was never a contract, work started and no follow up, no contact and service rendered. I'm moving in a different direction. Thank you and I look forward to being in contact. Ms. SP Sept 14, at 1:20 pm, I texted again, Hi Eddie, I have a company that can have the project done by this weekend. What's the ETA on returning the initial $2600 funds? address, TX 78666. FINALLY, Sept 15th at 11:26 am Eddie replied, Hey SP we will work quickly on getting you an invoice for services provided this far and hash out any remaining balance or refunds, thank you. Aug 21st, I texted Eddie again asking to please finalize this. As of today, I still haven't received any email, text or refund from DFI, Remodeling, LLC. I need help. I left a BBB complaint today. This is an insurance claim and I need to get the work completed.

Fabulous communication and quality of work! Austin + team installed new entry way tile for me, with…read moremultiple steps, in Sept 2026. Result is fantastic. Communication and service so great. Austin even went to the store for me, to match a better color of grout. Would highly recommend and use again!

Joseph and Joshua did a wonderful job tiling a bathroom in my house. They were very conscientious…read moreabout cleanup and being precise. Joseph had great suggestions for how to place tile in a niche and went over and above the tile work to patch wallboard and smooth out and redo grout by the bathtub that was not really part of the tile work. They worked really hard. The bathroom looks great. Communication was good too.