We recently moved to the area and after a lot of research we chose Hancock for our nine year old Border Collie mix. She has no health issues so it was a simple annual visit with vaccines. We were very impressed with the reception area that offered juice, coffee, water and soda as well as some freebie items like balls and bags. The exam rooms are very clean and smell pleasant. Everyone was so friendly and treated us like old customers. They do offer a lot of services that are not common, like genetic blood work so they will ask you if you are interested but I didn't feel pressured just informed. I felt listened to and comfortable letting them take our dog for her routine testings. read more

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If your looking for a great veterinarian for your pet you need to come here. These people are so good with taking care of your pet. I've been here in the past and can't say enough great things about this place. read more

I took my cat here and everyone was so great! Friendly and attentive staff- I was in and out within 20 minutes of my appointment time which felt very quick. read more

Had scheduled my dogs to be boarded from May 22 to May 25 of 2020. Got notified at 2:00 PM on May 21 that my boarding had been cancelled due to over booking. Less than 24 hours before I was scheduled to drop my dogs off I am notified.... They think they made things better by offering me a $5, yes $5 discount. If this is how they run their operations think how they treat your pets. I had been going here for years with multiple dogs, and now I will be taking my business elsewhere. read more

CareVet of Springdale - Veterinarians Near Me - Springdale, Arkansas

I boarded Walter, my cat, at Hancock in order to go home and spend time with my family who lives out of town. I am beyond impressed with Hancock's staff and their communication with me throughout his 4 day stay. The vet called me a couple hours after I initially dropped Walter off and informed me that he was breathing heavily; the staff sprung into action and the vet gave him a full body and fecal examination. After informing me of what was wrong, they gave him the necessary medication and have since called me twice a day to let me know how he is doing. Joe even called me on Thanksgiving and Black Friday to let me know how Walter was doing. I am so thankful and impressed with Hancock's vet staff and I would highly recommend them to anyone who has pets. read more

My boyfriend Chris and I love this place! We brought our new baby caique to Dr. Bird for a health check up. The staff was very nice and helpful. They didn't mind the bird making her noises or when she would try to get into someone's hair. Our baby Nala is still learning and can be a little difficult to work with, but they didn't mind at all. Dr. Bird was very helpful and was knowledgeable about taking care of birds. He was very friendly. You can tell they really do care about the wellness of your pets. We plan on coming to them for any of our animal needs! read more

Hello Readers, I want to be clear on why I gave Dr. Hancock's Veterinary Service 1 star and why you "should not" take your pet to this service. First let me say, "I feel Dr. Hancock is a good doctor". The reason you should not take your pet to this service is because of the "supporting staff". They will lie to you and charge your account for more money then you agreed to be charged for their services. When I confronted them about being lied too and over charged. I was told, "their is nothing we can do for you" !!! Meaning, I was cheated out of my hard earned money and they didn't care. read more

Dr. Tom Hancock is an exceptional vet. He is extremely good with all animals and is thorough with explanations with owners. When our mixed breed dog, Hank, in his elder years developed skin belly cancer, Dr. Hancock operated twice to remove the cancerous tissue and pulled the skin together and sewed it very nicely. He gave us about 18 months we would not have had without his knowledge and skill. We were impressed that Dr. Hancock uses modern technology and procedures in order to give the best available care to our furry friends. read more

Hancock did a good job of taking off my mixed breed dog's dew claws off. After the surgery, the doctor took the time to make sure that I understood how the surgery would affect my pup. Bear now has no problems with ingrown nails, and my family is so relieved. Thank you. read more

I took my dog to have his stitches removed. The emergency vet told me they would take them out for free because my fee had been paid. After the next visit they added 43.50 fee for past service due. When I called and said it was paid they said charges were for a chat we had while staples were being removed. I hate to say hi to any of these people while out on town because I may get a bill for "consultation". read more

Hancock Veterinary is fantastic! They were great and very fair pricing! I highly recommend them!

They were able to see my husky puppy at such a late notice and were super helpful. I would recommend any pet parent to bring their fur baby there. read more

My puppy has been boarded here two times in a row now. He is an 8 month old golden doodle. After his last visit there, I noticed he had a funny odor and I thought it might just be they had different bedding than we weren't used to like wood chips or something. Well we picked him up today, and the staff told us that he had an accident in the night. He never has accidents in his kennel unless he is sick or left too long. He has been fully potty trained for atleast 3 months. They took him out at 5:30 last night (Tuesday) and then this morning at 7:30 am. That is 14 hours for an 8 month old puppy. Of course he peed on himself. He doesn't have the capacity to hold it. He also pooped in the kennel. They did not give him a bath, but just barely cleaned him off. Poor thing had dried pee on his feet and belly. I will NEVER take him back there, and I suggest that you don't either. This is not a rude post, but an honest review of a $140 service from a place that clearly does not take into consideration the needs of your beloved furry friend. read more