I haven't been to a waxing studio in ages, and needed to get some work done. I wanted a reputable…read morespot that offered a variety of services that wasn't outrageously expensive and got good reviews. I found Georgi's and was happy that I got to go. I booked an appointment easily, and the staff here is super friendly and educated. I spoke with the receptionist about what I wanted and needed done, and she gave me a bunch of price options, directed me to the website for diagrams, and eventually we booked an appointment. Admittedly I'm not the biggest fan of waxing because sometimes it can hurt, so I don't get it done all that often. But, I felt comfortable walking in here and was impressed with the quaint lobby area with products for sale. I felt instantly relaxed and my wax lady was on time and ready to go, even with my bad nerves for this sort of thing. The process went a lot smoother then I expected and wasn't as painful as I remember. After she was done waxing a strip she immediately put soothing gel on my skin to keep the irritation and pain down. Plus, she was extremely professional and did everything in about 30 minutes, which was impressive. I didn't feel as much pain as I was expecting, which is a good sign! Overall, probably one of the best, if not THE best waxing experiences I think I've ever had. I was in and out in 30 minutes, didn't feel terrible pain and felt like a million bucks when I was done. Plus, she gave me some good after care advice on soothing treatments and keeping my skin in good shape, versus shoving me out the door with a quick thank you. I really appreciate this so I can keep up on good soothing skin treatments without having to just buy the places product and do at home treatment. What a gem this place is. If you need waxing of any kind, please, make an appointment here. I promise you won't regret it and you will be glad that you went. I'm coming here again! wooohoo

Emma is the best. I'm never waiting for my appointment and they are super accommodating if I need…read moreto reschedule.

I love this place - excellent service, super clean and very professional. They are very…read moreaccommodating and also try to fit me in with my desired technician. I've always have a great experience and have been coming here for years! Will continue to do so with the outstanding service and care.

I have been going to Caitlin for several years for blonde highlights and cuts; always looks…read moreamazing!! The salon environment is always comfortable.

Having never been waxed before, I can't compare, but I'll never go anywhere else. The place is…read morespotless (and very pink!), and everyone was very welcoming. Grace was my Sugarista and she did an excellent job. Both sugaring and calming my nerves. Highly recommend!!!

Such an amazing location and had a great and clean experience. Kelli was my sugarista and would…read moreHIGHLY recommend! Wish there was one in AZ.

Response to owners reply on Google: Original post first,…read morethen read my reply: Original post : I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner--aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner's response was aggressive, unprofessional, and dismissive. She even went so far as to say my "energy" was wrong--despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I'm not upset about that is business but it's how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the "luxury" image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone--many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Reply: The consultation I booked was clearly listed as 1 hour, not 30 minutes--and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my "life story." That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility--clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to "eat the cost," not push it onto the client. Also, let's be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you're deflecting by accusing me of being rude--when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the "owner" does not excuse being dismissive toward clients.

Great first visit. Danielle was awesome! Did a thorough facial! I see the difference in my skin…read morealready.

Great service and the decor is simple yet beautiful- Erica who completed my eyebrows today was…read moreextremely talented , professional, and time efficient!

Ashley is the best, very professional and down to earth. The shop has a soothing vibe. Allison is…read morethe best as well, knowledgeable and very nice.

first time waxer here! and i am not ashamed to admit that! ellen was literally the best esthetician…read moreand very calming and soothing! she talked me through the whole process and helped me feel at ease. her salon is very clean, beautiful and inviting. front of the house staff was also very pleasant and helpful. thank you ellen for making my first time wax a peaceful experience! highly recommend!

Ellen is absolutely amazing! She has been doing my waxing and occasional facials for over 12…read moreyears. She now has her own place and has created a beautiful, welcoming and amazing space.

Elizabeth is THE best brow gal in the Detroit area! She has recently moved into a more private…read morespace which is just fab. Lots of parking available and fun curated clothing and jewelry as well. She does outstanding makeup for all occasions. Cannot recommend more highly.

WOW is all I can say. Elizabeth did my wedding day makeup, and my new husband told me it was the…read morebest I ever looked! I had my makeup done at 11 am, had my wedding at 4, and then was dancing all night. Even though it was a hot, humid August day and I was running around at my reception, my makeup still looked wonderful and fresh after midnight! Elizabeth did exactly what I asked for--make me look like myself, but more polished with a little shimmer. It was PERFECT. She listened to what I had to say, changed things when I requested them, and never got offended when I didn't take her recommendations of asked for something to be changed. She was filled with ideas, and knew exactly what she was doing. Elizabeth also did my Pakistani bridesmaid, who loved the way her makeup turned out. Her staff member (Emily I think?) did 2 other bridesmaids. Every single girl walked out saying they were impressed with how the makeup turned out. Our wedding photos look fantastic.

Amazing quaint Beauty Spa in the heart of Birmingham, so convenient close to shops a very peaceful…read moreexperience. My esthetician was extremely knowledgeable with over 15 years experience of Hair, makeup, facials or anything to do with Skincare. Close to a yummy cute little bakery. Cannot wait to come back to see her expand her services. I get a facial every month but this was by FAR THE BEST FACIAL IVE EVER HAD!

This was my first time getting a Brazilian (really any wax outside of my eyebrows) and I'm glad it…read morewas with Irma. She is very friendly and talking to her during the process helped ease the nervousness of having someone working "down there". I got the deluxe wax (with the numbing cream). I was expecting pain worse than childbirth, but it was only about a 5/10 (just enough to make you flinch) and was quick. I didn't need any pain relievers afterwards, and no issues with irritation occurred. I will definitely go back (and I'm definitely done with shaving!)

I was at the spa for a massage. I had one of the best massages. She addressed my minor injuries &…read moreworked around them. The massage was thorough, relaxing & professional. Highly recommended. The spa itself is lovely and spotless. The staff takes care of its guests. And a bonus is the beverages & light refreshments are perfect

Always enjoy spending time at Beach House! Very easy to a here online or by calling. Very clean,…read morerelaxing, and accommodating spa. Absolutely love the facials. Enjoy the waiting area to enjoy a hot tea or mimosa before my service. Easy to park too.

Easy to book, and a pleasure to visit. My brows were atrocious and I was in town for a short visit…read more My sister mentioned hearing good things about Georgi's, so I booked on a whim. I was treated by Emily who could not have been sweeter, more thorough, or gentle. Truly a delight. My appointment took roughly 15-20 minutes, and before my first-timer discount it was $25, which felt like stealing because she did such a tremendous job. It's such a clean, cozy space and the level of skill is truly top-notch.

Very professional and I like the set up and procedure for waxing was not uncomfortable. I highly…read morerecommend you try it.