Great communication and reasonable honest pricing. Helped me get a "new to me" hot tub up and…read morerunning. Will definitely use again when needed.

Last minute issue with my Hot Tub right before Holiday with Family coming in 2 days; Brandon…read moreJacobs created time to solve the issue - Stayed in touch with me and had everything completed 36hrs from my initial phone call - He knew right where to look, got it done and took care of a couple other issues that were seen - The first Hot Tub Repair Company i have been 100% pleased with. Pricing was right in line with standard pricing and he earned a customer and bonus Thank you for everything Brandon Stephen Spoonhour - OP,KS

these people are not good or dependable, do not use them. they left my pool open instead of closing…read moreit, as they told me it needed some repairs before they would close it. i never heard from them again, and had to hire someone to clean the pool before closing it as it had turned green.

What a great service. Chris came and took care of winterizing and covering our pool. Quick and…read moreefficient. He will be doing our opening and weekly service. Two thumbs up!

Reliable and quality work. Started using this company a year ago, kept everything maintained…read morethroughout the summer.

From the owner: We offer a basic weekly maintenance which includes • Free…read moreEstimates • Chemical testing for ph and alkaline balance • Skimming • Vacuuming • Backwashing • Netting • Brushing * IF we have to use other chemicals for any other balancing it will include additional charges If you have any problems with your pool service wise or chemical, we will be there that same day or within 24 hours but will also include a separate charge Give us a call today for a free estimate!! We sure would be happy to do business with you!

ICON Pools is run by a husband and wife that really do care about their customers. They built my…read morepool in 2024/2025 and have serviced it ever since. I do not usually write reviews, but I was going to call them today and looked over the past reviews and do not agree with a 3.9 rating. IF you take the time to ask Casey OR Kelly why something was done or not done, they will give you honest answer. They want to do a great job for the customer and WILL as long as you communicate with them. I give them 5 stars and think you are making a great choice if you decide to go with them.

Great service and was open on the 4th where other pool companies were closed Thank you Icon!!!read more

Incredible company - they have taken care of my pool for 35 years and service is amazing. All of…read morethe employees are so efficient, friendly and knowledgeable. I would highly recommend them for any pool services - maintenance, opening, closing and they have installed several new liners for me. Love these guys!

Amazing staff, quality service, consistent and timely communication. Heschmeyer has been amazing…read moreto work with. After purchasing a new home they were able to identified and resolved issues with the existing pool. They were extremely responsive and completed the work within a few days of us reaching out. They worked with us on replacing the liner, consulting and providing all available options until we settled on a design. The installation team was here every day to monitor and manage the work until completion. I can't say enough about the amazing work and team. Would highly recommend to anyone seeking pool repairs, updates and service.

Woman answering the phone was condescending and rude. Never scheduled my service or called to…read morefollow up the first time and when I tried again it was quite obvious that they did not want my business. I don't understand why you would offer services if you aren't willing to be helpful and connect customers with the service provider.

These guys rock. They came out and cleaned up my pool and explained how to take care of it…read more Brandon, the technician was super knowledgeable and friendly. We had a small issue with our timer so I called the office and Dan answered the phone. That guy is the bees knees

Rocky...start your day with some good news...James opened our pool yesterday, as expected it was…read morebrown and mucky, definitely could not see the bottom (8ft)...the crew worked long and hard...photo is this morning's result... James and Robert obviously did a great job; professional, courteous, careful and skilled. I guess that's why we've been Elite customers from the beginning ... I just thought the Boss should hear from a satisfied customer... Best Regards Mike

I absolutely recommend elite pool to everybody. The staff and there is extremely nice and…read morefriendly. They opened my swimming pool on Wednesday and we were swimming in it Friday.

First of all, I need to let you all know that I've known Jim Kraft for over a decade and have even…read moreworked for him. I haven't worked for him in some time, but I don't want anyone to think that I'm trying to pull a 'fast one' on them. I DO, however, want people to know that both Jim Kraft Sr. and his son James Kraft Jr. do an incredible job with just about any pool 'issue' or need that you can imagine. Jim Sr. started this in 1974, and really, I thought it was kinda funny when I first heard some of Jim's customers call him the 'pool whisperer'. After knowing him and his son for some time though... I understand how he got the title. If you have pool problems, need a smarter service company, need better customer service, more attention, or simply want to feel like you have the support of a true expert, then call these guys. They don't really advertise as they get most of their new business referrals from established customers. I'm not sure if I can give his number but James Kraft Jr is at 913.927.8655. He will work hard for you and solves so many issues that many fly-by-night pool "services" have no clue how to handle. I've seen them in action. Liam

The staff at this location are always helpful, knowledgeable and friendly. They are patient with my…read morequestions, know their products and are always spot on with their recommendations

Super nice staff here! I was greeted warmly by all 3 people working here. Love that they do water…read moretests for free- I don't trust those at-home kits. They'll tell you what products you need to make your pool perfect, but there's no hard sell at all. I felt zero pressure to buy anything. Nice to see they have a good selection of pool toys and accessories. Great one-stop shopping for all your pool needs.

I was hired to upgrade the electrical for their warehouses & office. The owner Trisha Branscom…read morerefused to pay the invoice of +$12,000.00 for work completed right after she & her husband William Chaney the owner of Midwest Plastering wrongfully backed out on our contract for 3x the $12,000.00 owed.

From the owner: Pool Cleaning Services!read more